£21.40
We Charge the same amount as the west Lothian council and this make it easy for our client to get support from west Lothian council and still use us.
Caring Spirit Group has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Caring Spirit Group has 2 reviews.
Review from J W (Daughter-in-law of Client) published on 14 May 2024
Submitted via Website •
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Reply from Anthony Thomas, Operation manager at Caring Spirit Group
Thank you for your honest review, this does help us to check what we could do better, check on what we are doing right and how to improve more.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kim M (Wife of Client) published on 8 May 2024
Submitted via Website •
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Reply from Anthony Thomas, Operation manager at Caring Spirit Group
Thank you for your honesty and facts. Much appreciated.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.5 (8.500) out of 10 for Caring Spirit Group is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Caring Spirit Group is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Caring Spirit Group is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Oct 2023
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Not Assessed
(0) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
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Job Title: Service Manager
Joined: 2020
Provide strong leadership to the home care team, including caregivers, care coordinators, administrative staff, and other support personnel.
Set strategic goals, objectives, and performance targets for the home care department, aligning them with organizational priorities and standards.
Foster a positive work culture and team environment, promoting collaboration, communication, and professional development among staff members.
Oversee the assessment process for new clients, working closely with healthcare professionals, clients, and their families to identify care needs, preferences, and goals.
Develop personalized care plans based on client assessments, ensuring that care plans are comprehensive, tailored to individual needs, and regularly reviewed and updated as required.
Ensure that care plans promote independence, dignity, and quality of life for clients, addressing their physical, emotional, social, and spiritual well-being.
Job Title: Managing Director
Joined: 2020
As the Managing Director of a home care agency is a key leadership position responsible for overseeing all aspects of the organization's operations, strategic direction, and performance. As the highest-ranking executive, the Managing Director plays a critical role in setting the vision, goals, and policies of the agency, while also ensuring that the organization operates efficiently, effectively, and in compliance with regulatory standards.
Here's a comprehensive description of the job title.
To develop and articulate the organization's mission, vision, and strategic objectives in alignment with the needs of the community and the evolving landscape of healthcare.
Lead the development and implementation of strategic plans, business development initiatives, and growth strategies to expand the agency's market presence, enhance service offerings, and drive sustainable growth.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caring Spirit Group to verify any information. View our terms and conditions. Caring Spirit Group has an Enhanced Service – more info.