Caring Spirit Group

29A King Street, Bathgate EH48 1AZ
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8.5 2 Reviews
  • Caring Spirit Group, Bathgate
Caring Spirit Group Ltd offers a range of services focused on providing compassionate and comprehensive care to individuals in need. Caring Spirit Group Ltd offers person-centred services to allow service users to remain as independent as possible and continue to live in their own homes.

The team offers specialised care tailored to the unique needs of individuals living with dementia or Alzheimer's disease, including memory care, cognitive stimulation, and support for family caregivers.

The respite care service provides temporary relief to primary caregivers, allowing them to take a break while ensuring their loved ones continue to receive high-quality care and support.

Care Provided by Caring Spirit Group

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Caring Spirit Group Ltd
  • Person in charge
  • Temitope George (Service Manager)

Funding & Fees Guide for Caring Spirit Group

  • Prices
  • £21.40


  • We Charge the same amount as the west Lothian council and this make it easy for our client to get support from west Lothian council and still use us.


8.5

Caring Spirit Group has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Caring Spirit Group has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
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Date Published

2
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2
2
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Overall Experience  Overall Experience 5.0 out of 5

Great service, well looked after and very caring staff. They take time to listen to her needs and make sure she is safe and takes her medication on time. Staff are always pleasant and she is treated with dignity. I would recommend them very highly.

Reply from Anthony Thomas, Operation manager at Caring Spirit Group

Thank you for your honest review, this does help us to check what we could do better, check on what we are doing right and how to improve more.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The team at Caring Spirit group became family to us they looked after my husband from September 2023 till February 2024 the care and attention they gave us was 100 %, and they went above and beyond to make my husband's life and our family life better. The carers are phenomenal people they were a big
part of our day. I can't recommend them enough you'd be lucky to have them look after your family or friends.

Reply from Anthony Thomas, Operation manager at Caring Spirit Group

Thank you for your honesty and facts. Much appreciated.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Caring Spirit Group is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Caring Spirit Group is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caring Spirit Group is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 30 Oct 2023

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Good

(4)

How good is our staff team? Good

(4)

How good is our setting? Not Assessed

(0)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (2)

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Temitope George

Job Title: Service Manager

Joined: 2020

Provide strong leadership to the home care team, including caregivers, care coordinators, administrative staff, and other support personnel.


Set strategic goals, objectives, and performance targets for the home care department, aligning them with organizational priorities and standards.


Foster a positive work culture and team environment, promoting collaboration, communication, and professional development among staff members.


Oversee the assessment process for new clients, working closely with healthcare professionals, clients, and their families to identify care needs, preferences, and goals.
Develop personalized care plans based on client assessments, ensuring that care plans are comprehensive, tailored to individual needs, and regularly reviewed and updated as required.


Ensure that care plans promote independence, dignity, and quality of life for clients, addressing their physical, emotional, social, and spiritual well-being.


No image found

Anthony Thomas

Job Title: Managing Director

Joined: 2020

As the Managing Director of a home care agency is a key leadership position responsible for overseeing all aspects of the organization's operations, strategic direction, and performance. As the highest-ranking executive, the Managing Director plays a critical role in setting the vision, goals, and policies of the agency, while also ensuring that the organization operates efficiently, effectively, and in compliance with regulatory standards.


Here's a comprehensive description of the job title.
To develop and articulate the organization's mission, vision, and strategic objectives in alignment with the needs of the community and the evolving landscape of healthcare.


Lead the development and implementation of strategic plans, business development initiatives, and growth strategies to expand the agency's market presence, enhance service offerings, and drive sustainable growth.


Frequently Asked Questions about Caring Spirit Group

What Type of Services does Caring Spirit Group offer?

Caring Spirit Group offers Home Care.

How many Carers does Caring Spirit Group employ?

Caring Spirit Group employs 20 carers.