Felt Care Ltd

Office 9, Hucknall Business Ctr, Papplewick Lane, Hucknall, Nottingham NG15 7TN
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8.9 3 Reviews
  • Felt Care Ltd, Nottingham
Felt Care offers kind and compassionate Elderly Home Care and Young People Supported Living Services in Nottingham. Services include Personal Care, Dementia Care, Respite Care, Nursing Care, Live In Care and End-of-life Care.

All care is person-centred and delivered by compassionate, trained and experienced care staff who are led by a supportive management team. Each person has a care plan built around their needs that is designed to encourage independence as well as providing help and support. Individuals' rights are advocated and they are encouraged to make decisions that affect their care and support. Every service user is treated with dignity, respect, privacy and confidentiality.

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Care Provided by Felt Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Felt Care Ltd
  • Person in charge
  • Fortunate Nixon-Misi (Registered Manager)
  • Admission Criteria
    • None

Funding & Fees Guide for Felt Care Ltd

  • Prices

  • From £20 per hour

  • Negotiable

Felt Care Ltd Reviews (3)

8.9

Felt Care Ltd has a Review Score of 8.9 (8.944) out of 10, based on 3 reviews in the last 2 years. Over all time Felt Care Ltd has 3 reviews.

Overall Experience

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Date Published

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Review from Kate B (Daughter of Client) published on 27 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were impressed with Felt Care from the outset. The care was arranged at short notice and the manager made several personal visits to ensure relationships and communications were forged. When mum suffered a stroke overnight it was a carer who found her in the morning and alerted emergency services
and ourselves. The carer showed quick thinking and compassion. Eventually mum needed 24 hour care which meant her sharing her home with carers, which may not always be easy for some clients. It proved to be a successful very quickly and especially when mum was allocated the same carers for continuity. Being local I called in regularly and always found the carers to be friendly, caring and efficient. There was never a question of someone "not turning up"or being on time even over Christmas.
Any queries or concerns we had were addressed promptly and to our satisfaction. We would certainly not hesitate in recommending Felt Care to others and thank them sincerely

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R D (Son of Client) published on 22 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from all the team at Felt Care, very friendly caring staff very flexible at short notice 5* very punctual and polite no issues whatsoever even when the weather took a turn for the worse they still managed to get through.

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Treated with Dignity

Value for Money

Review from D B (Client) published on 22 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly skilled and compassionate carers who go out of their way for every client. I have found every one of them to be very caring and discreet as needed. The management are exceptional and so easy to get in touch with when needed, even checking in if not had contact for a while, which I find so special.
I cannot praise them enough.

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Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.944)

Overview of Review Score

The Review Score of 8.9 (8.944) out of 10 for Felt Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for Felt Care Ltd is calculated as follows: ( (17 Excellents x 5) + (1 Goods x 4) ) ÷ 18 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Felt Care Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Felt Care Ltd

What Type of Services does Felt Care Ltd offer?

Felt Care Ltd offers Home Care.

How many Carers does Felt Care Ltd employ?

Felt Care Ltd employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Felt Care Ltd to verify any information. View our terms and conditions. Felt Care Ltd has an Enhanced Service – more info.