Careline 24 Ltd

1st Floor, Metro House, Freedom Works, Northgate, Chichester PO19 1BJ
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8.0 1 Review
  • Careline 24 Ltd, Chichester
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Care Provided by Careline 24 Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Mental Health Condition
  • Older Person Care
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Careline 24 Ltd
  • Person in charge
  • Gratitude Mazanza (Manager)
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Careline 24 Ltd Reviews (1)

8.0

Careline 24 Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Careline 24 Ltd has 1 review.

Overall Experience

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  • 0
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Date Published

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Review from Donna H (Client) published on 5 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

have had the pleasure of working with Elstino Maz Care over the last few weeks, her knowledge and expertise is amazing. Our Nurse is a qualified and registered nurse. I believe that in light of her experience, it will bring much needed extra assurance to anyone looking for care for a friend or loved
one in that her clinical knowledge and skills will be utilised to train her staff to a much higher level and arm them with extra skills that can only be supported by a Registered Nurse this will, in turn, ensure expectational levels of care and protection for anyone looking for support at home.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Careline 24 Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Careline 24 Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Careline 24 Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Careline 24 Ltd

What Type of Services does Careline 24 Ltd offer?

Careline 24 Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Careline 24 Ltd to verify any information. View our terms and conditions. Careline 24 Ltd has a Basic Service – more info.