Blackdice Healthcare

9A Broad Street, Ottery St Mary EX11 1BT

Blackdice Healthcare, Ottery St Mary

Blackdice Healthcare Limited is a family-run business, caring for adults with physical disabilities and dementia. It is made up of healthcare professionals including Registered Nurses with over 20 years of combined experience in this field. The team offer hourly pop-in visits, a sitting service, night sleeps and working nights attendance.

Care Provided by Blackdice Healthcare

Type of Service
Home Care Provider
Privately Owned

Specialist Care Categories
Alcohol Dependence (past or present)
Call in Service
Cancer Care
Cleaning Service
Companionship
Dementia
Domestic Services / Home Help
Drug Dependence (past or present)
Food Preparation & Serving
High Dependency Care, two carers attending
Laundry Service
Learning Disability
Medication Assistance
Mental Health Condition
Older Person Care
Palliative Care
Personal Hygiene Care
Physical Disability
Respite cover
Sensory Impairment
Shopping Service / Errands
Sit in Service

Other Care Provided
24 Hour Care
Adult Home Care (18+)
Hospital Discharge
Live in Carer
Personal Care (on a contracted hours basis)
Personal Care Assessments
Risk Assessments in the Home

Good to Know

Owner
Blackdice Healthcare Ltd

Person in charge
Merjury Mukozho (Registered Manager)

Funding & Fees Guide for Blackdice Healthcare

Prices
Home care flat rate £28.60per hour, Mon - Sun
Home care £31.80per hour Saturday + Sundays

Blackdice Healthcare Reviews (4)

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading Loading

Loading

Loading events

Meet the Team (21)

Merjury Mukozho

Job Title: Registered Manager

Joined: 2023

An experienced Nurse Practitioner with over 15 years of experience within the NHS in various departments, including A&E, Orthopedics and UTC.

David

Job Title: Team Leader

Joined: 2023

Focused on delivering the highest quality care and companionship, always going the extra mile.

Queen

Job Title: Team Leader

Joined: 2023

A compassionate caregiver with a heart for helping others live with dignity.

Mercy

Job Title: Team Leader

Joined: 2023

Dedicated to bringing comfort and companionship to every client, every day.

Hooria

Job Title: Care Worker

Joined: 2024

Driven by compassion, guided by professionalism in every interaction.

Johnson

Job Title: Care Worker

Joined: 2023

Helping our clients feel at ease, supported, and respected every day.

Lynn

Job Title: Care Worker

Joined: 2024

Passionate about providing care that truly makes a difference.

Sarah

Job Title: Care Worker

Joined: 2023

Helping clients live confidently and independently with thoughtful care.

Fahad

Job Title: Care Worker

Joined: 2023

Bringing a smile and a helping hand to those who need it most.

Shoaib

Job Title: Care Worker

Joined: 2023

Proud to be part of a team that puts client needs first.

Sekai

Job Title: Care Worker

Joined: 2023

Creating meaningful connections through attentive, heartfelt care.

Queeneth

Job Title: Care Worker

Joined: 2023

A helping hand and a caring heart for every client, every day.

Peace

Job Title: Care Worker

Joined: 2023

Making daily life easier and more joyful for every client we serve.

Racheal

Job Title: Care Worker

Joined: 2024

Ensuring our clients feel valued, respected, and empowered in their homes.

Yemi

Job Title: Care Worker

Joined: 2023

A devoted carer, creating a safe and nurturing environment for each client.

Abel

Job Title: Care Worker

Joined: 2023

Compassionate care with an emphasis on respect and independence.

Lennon

Job Title: Care Worker

Joined: 2024

Striving to bring joy and quality care to each individual we serve.

Queeneth

Job Title: Care Worker

Joined: 2023

Providing professional care with a personal touch—one smile at a time.

Julie

Job Title: Care Worker

Joined: 2023

Committed to enhancing lives through compassionate, reliable care.

Munya

Job Title: Care Worker

Joined: 2023

Dedicated to making a difference in the lives of those we serve.

Jenipha

Job Title: Care Worker

Joined: 2023

Here to support our clients’ independence with compassion and respect.

Frequently Asked Questions about Blackdice Healthcare

What Type of Services does Blackdice Healthcare offer?

Blackdice Healthcare offers Home Care.

How many Carers does Blackdice Healthcare employ?

Blackdice Healthcare employs 35 carers.

9.2

Blackdice Healthcare has a Review Score of 9.2 (9.205) out of 10, based on 4 reviews in the last 2 years. Over all time Blackdice Healthcare has 4 reviews.

Order by:

Review from Hayley F (Client) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience

Been very helpful and useful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Christine H (Wife of Client) published on 11 August 2023
Submitted via Postal Card • Report

We have had a positive experience with Blackdice Healthcare. It has been a difficult time accepting carries into our home but the carriers have shown sensitivity and treated my husband with dignity in providing personal care for him. The service provided is flexible and carers visit at regular times

which makes life easier and more manageable to plan. The carrots have been so willing to meet our usual routines and wishes and are friendly and polite. We are very grateful for their professional service.

Review from R B (Client) published on 11 August 2023
Submitted via Postal Card • Report

It has been a pleasing and efficient service. Usually punctual, friendly and polite.

Review from J O (Client) published on 8 August 2023
Submitted via Website • Report

Excellent support and dedicated support for my wife.
Majorie is friendly easygoing and a credit to healthcare.
She makes the impossible happen to overcome stubbornness and opposition to what is a simple task for most people.

Current Review Score: 9.2 (9.205)

Overview of Review Score

The Review Score of 9.2 (9.205) out of 10 for Blackdice Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

The Average Rating of 4.955 for Blackdice Healthcare is calculated as follows: ( (21 Excellents x 5) + (1 Goods x 4) ) ÷ 22 Ratings = 4.955
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

The 5 points relating to the number of Positive Reviews for Blackdice Healthcare is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.