Guardian Live-In Care

HQ – Office 117, 1-3 Howe Moss Drive, Dyce, Aberdeen AB21 0GL
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9.4 5 Reviews
  • Guardian Live-In Care, Aberdeen
Guardian Live-In Care is a care provider which provides a high quality, fully managed live-in care service across Scotland.

Guardian Live-In Care is an established and experienced service provider with an excellent team of care companions, dedicated to bringing exceptional service to local areas. The managers of the service have been working in this field for over 25 years now, and the heart of the team is to help everyone they work with find the perfect care plan for their loved ones.

Guardian Live-In Care takes great pride in ensuring an exceptional, responsive and inclusive service is provided to all customers and their companions.

Person centred care forms the core of the service provided at Guardian Live-In Care and staff are committed to meeting the aims and objectives:

•        To deliver a service of the highest quality that will improve and sustain the customer’s overall quality of life.
•        To ensure that the service is delivered flexibly, attentively and in a non-discriminatory fashion, while respecting customer’s right to independence, privacy, dignity, fulfilment, and the rights to make informed choices.
•        To ensure that customer’s needs and values are respected in matters of religion, culture, race or ethnic origin, sexuality and sexual orientation, political affiliation, marital status, parenthood and disabilities or impairments.
•        To match the nominated Live-in companion as closely as possible with the customer who is fully involved in choosing their companion.
•        To involve Customers and Live-in Companion in the provisions, management and development of services, which will be monitored regularly as part of the quality assurance framework ensuring that the service is run in the best interests of Customers.
•        To ensure that all Customers are aware of the procedures of making compliments, comments, and complaints.

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Care Provided by Guardian Live-In Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Guardian Live In Care
  • Person in charge
  • Lynne Watson (Business Development Director)

Funding & Fees Guide for Guardian Live-In Care

  • Prices

  • Full time live-in care starts at £210 per day for one person.

  • The fee for the services provided by Guardian Live-In Care will be discussed following a comprhensive assessment of the care needs of the person requiring support.
    If a couple require care there will only be an additional charge on top of the fee for one person if only one Companion is required. This fee will be dependent on the needs of both customers. Calculating the fee in this manner makes it an attractive option for couples who wish to remain together at home as weekly fees will be considerably less than a residential option.

Guardian Live-In Care Reviews (5)

9.4

Guardian Live-In Care has a Review Score of 9.4 (9.367) out of 10, based on 5 reviews in the last 2 years. Over all time Guardian Live-In Care has 5 reviews.

Overall Experience

  • 5
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Date Published

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Review from A S (Daughter-in-law of Client) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From initial contact to provision of services, Guardian Live in Care have been nothing but helpful and professional. During a very stressful time for our family, they helped navigate a difficult road to get my father in law home which we couldn't have done without them. They offered support, not only
to their client but to our whole family and helped make the transition from hospital to home straight forward and smooth.
The care provided when home was second to none and I would fully recommend Guardian Live in Care to anyone who needs support in their home.

Reply from Lynne Watson, Business Development Director at Guardian Live-In Care

Thank you very much for taking the time to leave a review. We are delighted that you found the service to be helpful and professional and that you would recommend us to others.


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Review from M S (Son of Client) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first enquiry to Guardian Live-In Care (GLIC), they responded promptly and were very helpful. When we first met one staff member in particular at the house, she had a lovely way about explaining the service they could provide. She went above and beyond with attending meetings and visiting
my father at the hospital and with council Care Managers. She has a very reassuring way of describing the service and built and trusting relationship with my mum and dad which meant a lot to the whole family. The companion she put forward turned out to be an excellent choice. She was passionate and compassionate to both my parents.
The staff member worked hard to come up with the most cost effective care plan for my father, which we appreciated. Unfortunately my mother did not cope well with having my father home and he is now in a care home. This was certainly not anything to do with the great service GLIC provided.
I would throughly recommend them to any family looking to care for a family member at home

Reply from Lynne Watson, Business Development Director at Guardian Live-In Care

Thank you for taking the time to leave a review of the services that we provide. We are pleased that you found the the staff at Guardian to be caring and compasionate and were able to build trusting relationships with your parents.


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Review from N R (Daughter of Client) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Guardian Live-in care provided exceptional professionalism and guidance throughout the process. They kept us informed every step of the way, which was really helpful since this was new to us. Their support meant so much, and the truly treated my Dad with kindness and respect. We always knew what was
happening, and it was clear they genuinely cared. We couldn't be happier with their service!

Reply from Lynne Watson, Business Development Director at Guardian Live-In Care

Thank you for taking the time to leave your review. We are happy to hear that you've had a positive experience with our service and glad you found the support we offered to be useful. It a was a pleasure to work with you.


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Review from Richard M (Friend of Client) published on 5 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am mega-impressed by Guardian Live-In Care - both the management and the care-staff carer. My friend is a man with a distinguished past as a Canon of the Church now sadly diminished by Alzheimer's. His carer has been wonderfully sympathetic and understanding, as well as providing super nourishing
meals. When the care first began, the wee cottage I had bought for my friend was still being renovated and conditions were far from ideal but the carer buckled down and soon made the place warm, cosy and comfortable. My friend had been for five years - at vast expense - in a local care home. Many of the staff there were very pleasant but it is an altogether different experience for him being in his own home, Even in his sleep (which is frequent) he now smiles! The management team have been very helpful and supportive - also knowledgeable about the various hoops one has to go through to get further support. I thoroughly recommend Guardian Live-In Care and only wish I had started using them earlier.

Reply from Lynne Watson, Business Development Director at Guardian Live-In Care

Thank you very much for your kind review. It has been has been great seeing how settled and happy your friend has been since returning back home and we look forward to continuing to support him.


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Review from Debbie E (Uncle of Client) published on 6 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is new to receiving live-in care. The care team's communications with our family members keeping us updated on his well-being has been very reassuring for us as a family who do not live nearby. Uncle is happy and definitely more settled since his live-in care team started. He tells us he feels
safe and feels very cared for he says his new carers are fantastic! We came up to visit and they are really are fantastic! This care provider uses a person-centred approach with my uncle's needs centred at the heart of what they do. The care manager regularly pops in on my uncle checking in on him and having that all-important social interaction with him having a chat and brewing, my uncle says makes him feel valued and heard! This has definitely contributed to Uncle's now more upbeat and positive emotional well-being. From his family, we do appreciate the care you deliver to our uncle remaining professional in a caring and all-important person-centred way. Thank you

Reply from Lynne Watson, Business Development Director at Guardian Live-In Care

Thank you for your kind words. We are so pleased that you have noticed such a positive result for all since having the live-in service.


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Current Review Score: 9.4 (9.367)

Overview of Review Score

The Review Score of 9.4 (9.367) out of 10 for Guardian Live-In Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.867 for Guardian Live-In Care is calculated as follows: ( (26 Excellents x 5) + (4 Goods x 4) ) ÷ 30 Ratings = 4.867

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Guardian Live-In Care is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 20 Dec 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Good

(4)
How good is our staff team? Very good

(5)
How good is our setting? Not Assessed

(0)
How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

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Lynne Watson

Job Title: Business Development Director

Joined: 2021

Lynne has worked with Guardian Live-In Care since 2021 in the role of Business Development Director. Lynne is a registered nurse with more than 20 years experience in the NHS and over 17 years management experience within the social care sector.


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Carrie-Anne Thomson

Job Title: Service Manager

Joined: 2024

Carrie-Anne has worked with Guardian Live-In Care since 2024 in the position of Operations Manager. Carrie-Anne has worked in the Health and Social Care sector for 22 years.


Frequently Asked Questions about Guardian Live-In Care

What Type of Services does Guardian Live-In Care offer?

Guardian Live-In Care offers Home Care.

How many Carers does Guardian Live-In Care employ?

Guardian Live-In Care employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Guardian Live-In Care to verify any information. View our terms and conditions. Guardian Live-In Care has an Enhanced Service – more info.