Radfield Home Care North Leeds & Ilkley

56 Otley Road, Guiseley, Leeds LS20 8AH
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9.5 5 Reviews
Known for their award-winning live-in and visiting care, Radfield Home Care North Leeds & Ilkley is dedicated to providing high-quality care that meets a range of needs, including meal preparation, personal care, housework, and respite care.

Each service at Radfield Home Care is based around a detailed, personalised care plan tailored specifically to the individual. Their Care Professionals ensure that every client receives care that is respectful and dignified, focusing on genuine compassion and personalised support.

For those interested in learning how Radfield Home Care North Leeds & Ilkley can benefit them and their families, the team is available for consultations. They are always ready to discuss care needs and offer the necessary support.
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Care Provided by Radfield Home Care North Leeds & Ilkley

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Matthew Nutting (Owner & Director)

Funding & Fees Guide for Radfield Home Care North Leeds & Ilkley

  • Prices

  • Our fees start from £30

  • Charge prices are tailored to customers, following a care consultation.

Radfield Home Care North Leeds & Ilkley Reviews (5)

9.5

Radfield Home Care North Leeds & Ilkley has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years. Over all time Radfield Home Care North Leeds & Ilkley has 5 reviews.

Overall Experience

  • 5
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Date Published

5
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5
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Review from Rachel M (Daughter of Client) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I contacted Radfield Home Care to support my mum following her discharge from the hospital after fracturing her hip. From the first contact, the Radfield team were very responsive and understanding. This was the first time my mum had required any home support and the manager was very reassuring at the
first visit and gave my mum confidence at a very vulnerable time. The team were able to accommodate my mum at short notice at her preferred time of visits. My mum really appreciated a follow-up telephone call on one occasion when she had been unsteady to check she was ok. We really appreciated Radfield’s flexibility to reduce the visits over the next month as my mum’s strength and confidence returned. Many thanks for your support, we wouldn’t hesitate to use your service again.

Reply from Matthew Nutting, Director at Radfield Home Care North Leeds & Ilkley

Thank you so much for this lovely review! It was an absolute pleasure to be able to support you both. We hope you remain healthy and independent for as long as possible but if the day ever comes again that you need support then you know where we are.


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Review from Julie M (Daughter of Client) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a hospital stay, a bad fall and respite care in a care home, my mother wanted to return to her own home.
The best option for her to retain her independence was a live-in carer.
After speaking with several Harrogate agencies, I decided on Radfield Home Care. I could not be more impressed with
their dedication, professionalism and the time and effort they have taken to find experienced, well-trained and dedicated live-in carers. We have a regular four-week live-in carer and then a two-week live-in carer.
The owner and manager are amazing.
I feel that my mother has fantastic support from Radfield Home Care and the excellent carers they provide.
We have used this service for three months now.

Reply from Matthew Nutting, Director at Radfield Home Care North Leeds & Ilkley

Thank you for such a lovely review. It is our pleasure to support such a lovely lady and see how well she is doing at home, where she belongs.


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Review from C W (Son of Client) published on 4 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad, at 86 and living independently, had reached a time when he needed some additional help, particularly first thing in the morning.
We contacted Radfield and were very impressed with their polite, professional manner and service offering, which was very flexible to Dad’s needs.
A member of the team
turns up punctually every agreed morning and, with a smile, helps Dad get ready for the day ahead. His confidence has improved significantly, and I have peace of mind knowing that someone reliable will be there to help him.
We will have no hesitation in asking Radfield for additional help as and when the need arises.

Reply from Matthew Nutting, Director at Radfield Home Care North Leeds & Ilkley

Thank you for such a lovely review. I am not sure who enjoys the visits more, the care team or your Dad. It is a pleasure to be able to support such a lovely man.


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Review from Kathryn H (Daughter of Client) published on 24 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent all round service. Friendly, reliable and competent staff who built a strong and caring relationship with my mum. All the carers are extremely professional. I would highly recommend Radfield Home Care.

Reply from Matthew Nutting, Director at Radfield Home Care North Leeds & Ilkley

Thank you for such a lovely review! It was an absolute pleasure to provide the care and support to your mum and we will miss her, but hope she loves her new home.


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Review from P B (Client) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care I received was splendid. My needs were assessed, suggestions made and the outcome was exactly what I needed. This has started me off on the road to recovery from a hip replacement operation with confidence. I shall have no hesitation in engaging your services for the other hip operation due
around October.

Reply from Matthew Nutting, Director at Radfield Home Care North Leeds & Ilkley

Thank you for such a lovely review! It was a pleasure to support you on the road to recovery. We look forward to seeing you again soon!


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Treated with Dignity

Value for Money

Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Radfield Home Care North Leeds & Ilkley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Radfield Home Care North Leeds & Ilkley is calculated as follows: ( (30 Excellents x 5) ) ÷ 30 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Radfield Home Care North Leeds & Ilkley is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (7)

Top 20 Large & Mid-size Home Care Groups 2024

Recipient: Radfield Home Care

Date: Friday 31 May 2024 More details

Top 20 Large & Mid-size Home Care Groups 2023

Recipient: Radfield Home Care

Date: Wednesday 31 May 2023 More details

Top 20 Large & Mid-size Home Care Groups 2022

Recipient: Radfield Home Care

Date: Thursday 31 Mar 2022 More details

News (0)

News

Previous Events

There are no previous events for Radfield Home Care North Leeds & Ilkley

Meet the Team (2)

Matthew

Matthew Nutting

Job Title: Owner & Director

Joined: 2018

Matthew Nutting opened Radfield Home Care North Leeds & Ilkley with his father, Jonathan Nutting in 2023. This was their second Radfield Home Care office after Radfield Home Care Harrogate, Wetherby & North Yorkshire which opened in 2018. The expansion into Ilkley is thanks to the determination of the father & son pair and the dedication of their fantastic team.

With his years of experience as an occupational therapist and community roles in both NHS and private care settings, Matthew brings a wealth of knowledge and expertise to the business. He is passionate about allowing individuals to live comfortably in their own homes and is dedicated to providing the best possible care and support for clients and their families.

Matthew ensures everyone in the office has the necessary skills and qualifications to provide the excellent service they’re renowned for. Matthew is also committed to continually improving standards of care within the organisation, always striving to improve the lives of his clients and Care Professionals.

“I’m a healthcare professional, but also the proud husband of a registered nurse. Care is my family business, and I’m passionate about providing quality client-centred care, but also dedicated to providing a market-leading workplace for carers.

I’ve always been committed and passionate about providing high-quality care, but I’m always keen to look at new ways of enhancing and enriching people’s lives and creating memories that will stay with them for the rest of their lives.”

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Ryan

Ryan Pask

Job Title: Registered Care Manager

Joined: 2023

It is with great pleasure that we may introduce you to Ryan Pask, Registered Care Manager for Radfield Home Care North Leeds & Ilkley. Ryan is responsible for the day-to-day running of the office in line with CQC regulations and also for ensuring that the service is safe, caring, responsive, effective and well-led. Ryan is the key point of contact for Care Professionals, clients and their families and promotes individuals’ well-being at all times. But less from us, here are some words from Ryan.

What has inspired you to want to be involved in the adult social care sector?

“I strongly believe that everyone should be given the opportunity to remain at home and receive quality care which allows them to thrive and enjoy life surrounded by family and friends. For me, this role is not just a job but a lifestyle.”

How do you feel your role, and your experience, will benefit Radfield’s clients?

“I have broad experience working with a range of care needs from learning disabilities, dementia and older people to palliative and complex care. My approach to care provision is one that is flexible, caring and outcome focused. No two packages of care are the same and so the approach should reflect this.”

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Frequently Asked Questions about Radfield Home Care North Leeds & Ilkley

What Type of Services does Radfield Home Care North Leeds & Ilkley offer?

Radfield Home Care North Leeds & Ilkley offers Home Care.

How many Carers does Radfield Home Care North Leeds & Ilkley employ?

Radfield Home Care North Leeds & Ilkley employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care North Leeds & Ilkley to verify any information. View our terms and conditions. Radfield Home Care North Leeds & Ilkley has a Platinum Service – more info.