Bright Horizons Care Recruitment

Unit A 9, Seedbed Business Centre, Vanguard Way, Southend-on-Sea SS3 9QY
Submit a Review
9.3 4 Reviews
  • Bright Horizons Care Recruitment, Southend-on-Sea
Bright Horizon's Care Recruitment is a care service provider and recruitment agency.

Founded in 2021, the agency brings qualified, compassionate care workers to people needing dignified and respectful care and support.

Empathetic, skilled staff support people with a variety of care needs, including home care, live-in care, end of life care, clinical care, respite care, and care for individuals with learning disabilities.

Show Bright Horizons Care Recruitment on the Map

Care Provided by Bright Horizons Care Recruitment

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Bright Horizons Care Recruitment Ltd
  • Person in charge
  • Rehmah Nyabuterezi (Manager)

Funding & Fees Guide for Bright Horizons Care Recruitment

  • Prices

  • From £20 per hour

  • Dependent on the level of care required

Bright Horizons Care Recruitment Reviews (4)

9.3

Bright Horizons Care Recruitment has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Bright Horizons Care Recruitment has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
1
3
4
0

Review from H E (Daughter-in-law of Client) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After trying two other care providers, I found this company and it was the best decision we made as a family. Our mum needs care in her home on a daily basis and from the start, we knew Mum was going to be looked after with respect and dignity. The carers are amazing and Mum is very happy with the care
that is provided. Highly recommend Bright Horizons Care Recruitment.

Reply from Rehmah Nyabuterezi, Owner at Bright Horizons Care Recruitment

Thank you for the wonderful review, so happy to hear that you are happy with the service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Caron J (Mother of Client) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is 25 with profound and complex physical disabilities, and the care he has received from Bright Horizons has been nothing short of exceptional. The attention to detail of my son's care needs is very professional and he has always been treated with care, compassion, and respect. Staff have considered
my son's needs and wishes as paramount and have gone above and beyond in pursuit of this. We use Bright Horizons intermittently when my son comes home for weekends and holidays, and we have enjoyed consistently high standards every time. Organisation and reliability have also been 100%.

Reply from Rehmah Nyabuterezi, Owner at Bright Horizons Care Recruitment

Thank you for the review. Working with your son is always delightful.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Corinne S (Wife of Client) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had the most exemplary care and attention for my husband from the Bright Horizons Care Recruitment carers, I cannot praise them highly enough.
Attentive, polite, caring, helpful.
So very good.
Always asking to help and making sure everything was left clean and tidy.
Making sure my husband was
comfortable.

Reply from Rehmah Nyabuterezi, Owner at Bright Horizons Care Recruitment

We appreciate and are pleased to see an amazing response, thank you once again, this means a lot to the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Samantha W (Daughter of Client) published on 6 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bright Horizons have been caring for my dad for 7 months. We have a committed experienced team looking after my dad who had complex demanding needs due to a massive stroke and onset Vascular Dementia and Dysphasia. Being a carer myself for eighteen years this company gives me the confidence and security
to feel assured my dad is being looked after with compassion and empathy. Nothing is too much trouble from PC to social tasks. I work for an established care company rated Excellent in their CQC and see no reason this company in time will not achieve this status.

Reply from Rehmah Nyabuterezi, Owner at Bright Horizons Care Recruitment

Thank you so much, Samantha, for taking the effort to leave such a positive review. It's great to hear that the team are making a difference, we put building relationships at the heart of all we do. Thank you for your kind words.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Bright Horizons Care Recruitment is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Bright Horizons Care Recruitment is calculated as follows: ( (21 Excellents x 5) ) ÷ 21 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bright Horizons Care Recruitment is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Oct 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Rehmah Nyabuterezi

Job Title: Director

Joined: 2022

Rehema has over 10 years of working experience in care, she is very social, compassionate, has high levels of integrity and is very hard working.
As a director, she is responsible for:
1. Overseeing the day-to-day operations of the company and ensuring that it is running efficiently.
2. Managing staff including hiring, training and evaluating employees.
3. Responsible for developing and managing budgets as well as ensuring that the company is in compliance with all applicable laws and regulations.


Frequently Asked Questions about Bright Horizons Care Recruitment

What Type of Services does Bright Horizons Care Recruitment offer?

Bright Horizons Care Recruitment offers Home Care.

How many Carers does Bright Horizons Care Recruitment employ?

Bright Horizons Care Recruitment employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bright Horizons Care Recruitment to verify any information. View our terms and conditions. Bright Horizons Care Recruitment has an Enhanced Service – more info.