For a general breakdown in our areas, our support charges for Northants are £25.26 per hour, which divide down equally into shorter durations, if needed. This could be a 45 Minute call at £20.20 and a 30 minute call at £15.15.
In our Leicester the breakdown is £25.26 for an hour, £20.21 for 45 minute and £15.16 for a 30 minute call. There are increased rates for bank holidays, however, this may not be applicable, depending on how much Care you are looking to arrange, and which days you may require the service.
The other common additional charges that would possibly need to be factored in are for mileage, should the team need to use their vehicles to complete any tasks away from the home for you/your loved one, transport you/your loved one to access the community using their vehicle, or for any travel/passes, should they need to support any access to the community via bus, taxi, train etc.
Care Sante Northamptonshire has a Review Score of 9.1 (9.076) out of 10, based on 4 reviews in the last 2 years. Over all time Care Sante Northamptonshire has 4 reviews.
Review from J H (Client) assisted by family/friend published on 10 March 2025
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Joanne Denman, Care Manager at Care Sante Northamptonshire
Thank you, we really appreciate you taking the time to review our service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S O (Daughter of Client) published on 14 February 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Joanne Denman, Care Manager at Care Sante Northamptonshire
Thank you we really appreciate you taking the time to review our service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Colin W (Client) published on 14 February 2025
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Joanne Denman, Care Manager at Care Sante Northamptonshire
Thank you we really appreciate you taking the time to review our service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jacqui C (Sister-in-law of Client) published on 14 February 2025
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Joanne Denman, Care Manager at Care Sante Northamptonshire
Thank you we really appreciate you taking the time to review our service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.1 (9.076) out of 10 for Care Sante Northamptonshire is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.826 for Care Sante Northamptonshire is calculated as follows: ( (20 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 23 Ratings = 4.826
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Care Sante Northamptonshire is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Care Manager
Joined: 2023
Joanne is the heart and soul of Care Sante Northamptonshire. Joanne goes above and beyond in every aspect of her work and can often be found out working in care herself. Joanne upholds a high standard and is passionate about making the business the best it can be. Joanne is incredibly supportive of her staff and service users, ensuring that everyone feels respected and listened too.
Joanne has learnt the company from the ground up. Since 2015, Joanne has been a carer and joined the Care Sante care team in 2023. Her years of experience lead to her quickly becoming a Care Assessor and progressed on to become the Care Manager.
Joanne will endeavour to meet the needs of every individual. She is approachable, kind, compassionate and is a true asset to the team.
Job Title: Care Coordinator
Joined: 2024
Charlie is our new and enthusiastic Care Co-ordinator, having joined the Care Sante team last November 2024. From day one Charlie became part of the furniture and has built wonderful relationships with both staff and service users.
Charlie has a medical background as has spent time working within hospital settings in the Renal Dialysis Unit, Maternity unit and Neonatal Intensive Care unit. Charlie also has extensive experience of working within a multidisciplinary team to support vulnerable adults and children that were victims of sexual abuse. Charlie has achieved a Double Award in Adult Health and Social care, completed her Care Certificate and has completed an Access to Nursing, Health and Science course.
Charlie is usually the company’s first point of contact and will do all she can to support those in need and ensure that everyone is happy and well supported in what they are doing.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care Sante Northamptonshire to verify any information. View our terms and conditions. Care Sante Northamptonshire has a Platinum Service – more info.
