Flexicare Newent & Ledbury

14b The Steadings Business Centre, Maisemore, Gloucester GL2 8EY
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8.5 2 Reviews
  • Flexicare Newent & Ledbury, Gloucester
Flexicare Newent & Ledbury is Flexicare UK's newest branch.

Flexicare is an established family run business that has been around for over 26 years, providing outstanding care to you or your loved ones.

Flexicare's company values reflect the current standards and they are able to provide person centred care that puts you or your loved one within the heart of the service, enabling you or your loved one to stay safe at home.

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Care Provided by Flexicare Newent & Ledbury

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Heidi Moroney (Manager)

Funding & Fees Guide for Flexicare Newent & Ledbury

  • Prices

  • Our fees are catered to the individual's needs and requirements. Please contact us an obligation-free quote.

Flexicare Newent & Ledbury Reviews (2)

8.5

Flexicare Newent & Ledbury has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Flexicare Newent & Ledbury has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from R K (Wife of Client) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. Carers are very thoughtful, patient and punctual.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from H R (Daughter of Client) published on 2 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole experience with Flexicare has been brilliant, from setting up the care package to delivery of daily care. It has absolutely spot on. The staff are all friendly and extremely helpful, and very caring. Feedback from staff has been very useful, and helpful. Would certainly recommend it.

Reply from Heidi Moroney, Registered Manager at Flexicare Newent & Ledbury

Thank you so much for your kind words. Working with lovely clients and their families makes our day!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Flexicare Newent & Ledbury is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Flexicare Newent & Ledbury is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Flexicare Newent & Ledbury is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Tracy

Tracy

Job Title: Newent & Ledbury Care Co-ordinator

Joined: 2023

Tracy re-joined Flexicare in February 2022 and has already taken up different responsibilities, we now welcome her as she progresses into her newest role as a Care Co-Ordinator


Frequently Asked Questions about Flexicare Newent & Ledbury

What Type of Services does Flexicare Newent & Ledbury offer?

Flexicare Newent & Ledbury offers Home Care.

How many Carers does Flexicare Newent & Ledbury employ?

Flexicare Newent & Ledbury employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Flexicare Newent & Ledbury to verify any information. View our terms and conditions. Flexicare Newent & Ledbury has an Enhanced Service – more info.