Flexicare Newent & Ledbury
14b The Steadings Business Centre, Maisemore,
Gloucester
GL2 8EY
At Flexicare, we’re proud to deliver over 4,000 hours of care each week without using agency staff, something that sets us apart from many other providers. Our fees are tailored to each individual’s needs and requirements. Please get in touch for an obligation-free quote. We’re always happy to help.
Flexicare Newent & Ledbury has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Flexicare Newent & Ledbury has 2 reviews.
Review from R K (Wife of Client) published on 15 August 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from H R (Daughter of Client) published on 2 July 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Heidi Moroney, Registered Manager at Flexicare Newent & Ledbury
Thank you so much for your kind words. Working with lovely clients and their families makes our day!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.5 (8.500) out of 10 for Flexicare Newent & Ledbury is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Flexicare Newent & Ledbury is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Flexicare Newent & Ledbury is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
Job Title: Newent & Ledbury Care Co-ordinator
Joined: 2022
Tracy re-joined Flexicare in February 2022 and has already taken up different responsibilities, we now welcome her as she progresses into her newest role as a Client and Carer Support Coordinator
Job Title: Care Co-ordinator
Joined: 2019
Lizzi joined Flexicare in 2019 as a carer in our Gloucester branch and has since progressed to the role of Care Co-ordinator for our Newent & Ledbury branch. She proactively manages complex schedules, ensuring every care visit runs smoothly and providing our clients with reliable, well-organised support.
Job Title: Care Co-ordinator
Joined: 2023
With a great eye for detail, Liz keeps everything running smoothly by coordinating care schedules and making sure clients in Newent & Ledbury get consistent, reliable support. She started with Flexicare as a carer when the Newent & Ledbury branch opened and stepped into the Care Co-ordinator role in 2024.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Flexicare Newent & Ledbury to verify any information. View our terms and conditions. Flexicare Newent & Ledbury has an Enhanced Service – more info.
