Acorn Care Solutions

Unit 54, Gregson Avenue, Gosport PO13 0UR
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9.7 8 Reviews
  • Acorn Care Solutions, Gosport
Acorn Care Solutions is a family run business located in Gosport. The team deliver high quality, person-centred care to people's home across Hampshire and surrounding areas including Fareham, Eastleigh, Havant, Waterlooville. Acorn Care Solutions is regulated by CQC.

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Care Provided by Acorn Care Solutions

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Acorn Care Solutions Ltd
  • Person in charge
  • Theresa Wilkins (Manager)

Funding & Fees Guide for Acorn Care Solutions

  • Prices

  • Please contact us for quotes.


    Price upon request.

Acorn Care Solutions Reviews (8)

9.7

Acorn Care Solutions has a Review Score of 9.7 (9.711) out of 10, based on 8 reviews in the last 2 years. Over all time Acorn Care Solutions has 8 reviews.

Overall Experience

  • 7
  • 1
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Review from K C (Client) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first time I was assessed for care, Acorn Care Solutions was polite, friendly and listened to everything I had to say about my care. All the carers have been nothing but excellent.
If anybody needed a care team to look after relatives or someone they know these will be the people to call.
Acorn Care Solutions.

Reply from Theresa Wilkins, Registered Manager at Acorn Care Solutions

Thank you so much for the feedback, we ensure all our service users will receive the best quality care at all times.


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Review from Sally B (Daughter of Client) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

More than happy with service provided.
Girls are very patient and understanding, nothing seems too much trouble.
Office always very helpful.

Reply from Theresa Wilkins, Registered Manager at Acorn Care Solutions

Thank you very much Sally for your kind words, we always strive to do our best and put our clients needs first.


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Review from R E (Son of Client) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care and service, polite friendly staff; respectful of client and will accommodate the client's needs. From the first visit the care was professional and well-managed.
I would happily recommend Acorn Care Solutions.

Reply from Theresa Wilkins, Registered Manager at Acorn Care Solutions

Thank you for the positive feedback. We aim to give the best quality care to our clients.


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Review from David S (Client) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cleaners good.
Drivers good.

Reply from Theresa Wilkins, Registered Manager at Acorn Care Solutions

Thank you, we continue to improve our services and all feedback is much appreciated.


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Review from P D (Son of Client) published on 3 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall an excellent service and good value for money.
I would have no hesitation in recommending to others.

Reply from Theresa Wilkins, Registered Manager at Acorn Care Solutions

Thank you for the feedback appreciated so much.


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Review from L S (Wife of Client) published on 6 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care company is the very best we have no problems always on time.

Reply from Theresa Wilkins, Registered Manager at Acorn Care Solutions

Thank you for the feedback appreciated so much our staff go above and beyond to deliver the best quality care to our service users as always.


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Review from Danish R (Nephew of Client) published on 7 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently had the pleasure of utilizing the services of Acorn, and I am delighted to share my experience with you. As a family member searching for reliable and compassionate home care for my loved one, I found their services to be exceptional in every way.
First and foremost, the professionalism
exhibited by the entire team at Acorn was outstanding. From the initial consultation to the ongoing care provided, their staff demonstrated a genuine commitment to meeting our specific needs and ensuring the comfort and well-being of our family members.
In conclusion, I wholeheartedly recommend Acorn to anyone seeking high-quality home care services. Their exceptional professionalism, compassionate caregivers, personalized approach, reliability, and commitment to excellence make them stand out in the industry. Acorn has truly made a positive difference in our lives, providing invaluable support and ensuring the well-being of our loved ones.

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Review from Mary F (Client) published on 6 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m delighted with my first contact and service from Acorn Care Solutions. As someone suffering from osteopenia, I was looking for home-help to save my back ache! The initial interview left me reassured that my concerns and needs were being dealt with professionally and in a thoughtful manner. Five
days later, a lady cleaner arrived early for her appointment. Her manner was thoughtful, professional and caring. She was adaptable to my needs, due to building works, and cleaned the safe areas to an excellent standard. She gave a more thorough clean than I asked for! Thank you for exceptional service!

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Current Review Score: 9.7 (9.711)

Overview of Review Score

The Review Score of 9.7 (9.711) out of 10 for Acorn Care Solutions is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.911 for Acorn Care Solutions is calculated as follows: ( (41 Excellents x 5) + (4 Goods x 4) ) ÷ 45 Ratings = 4.911

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Acorn Care Solutions is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

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Theresa Wilkins

Job Title: Registered Manager

Joined: 2022

Registered Manager for Acorn Care Solutions.


Frequently Asked Questions about Acorn Care Solutions

What Type of Services does Acorn Care Solutions offer?

Acorn Care Solutions offers Home Care.

How many Carers does Acorn Care Solutions employ?

Acorn Care Solutions employs 28 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Acorn Care Solutions to verify any information. View our terms and conditions. Acorn Care Solutions has an Enhanced Service – more info.