Prospect Health Living Care Services

19 Silkstone House, Pioneer Close, Wath Upon Dearne, Rotherham S63 7JZ
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9.7 11 Reviews
  • Prospect Health Living Care Services, Rotherham
Prospect Living Healthcare provides home care services including 24-hour care and dementia care.

Prospect Living Healthcare aims to provide the most suitable care for the individual.

It is responsible for delivering major contracts for a number of large public sector organisations, as well as delivering care services to self-funding clients.

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Care Provided by Prospect Health Living Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Prospect Health Living Care Services Ltd
  • Person in charge
  • Raviro Ruzive (Manager)

Funding & Fees Guide for Prospect Health Living Care Services

  • Prices

  • Our minimum charge per hour is £22.00

  • Please contact us for further details as this may vary depending on the needs of the individual.

Prospect Health Living Care Services Reviews (11)

9.7

Prospect Health Living Care Services has a Review Score of 9.7 (9.682) out of 10, based on 11 reviews in the last 2 years. Over all time Prospect Health Living Care Services has 11 reviews.

Overall Experience

  • 8
  • 3
  • 0
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Date Published

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Review from C B (Son of Client) published on 14 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have only had the service for a couple of weeks and so far everything is ok.

Reply from Raviro Ruzive, Registered Manager at Prospect Health Living Care Services

Thank you so much for your kind words. Its been a pleasure to meet up with you all, such a caring family. We will endeavor to do our best to help your dad to live a comfortable life ensuring that his dignity is maintained throughout.


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Review from Joanne W (Daughter of Client) published on 13 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been extremely impressed by the care provided to our mum.
A particular member of staff is a very caring and compassionate lady who treats Mum with kindness and respect at every visit.
The visits have been on time every time and the mentioned staff member goes above and beyond to ensure Mum
is happy and safe.
Prospect Health Living Care have made us feel content with the difficult decision to introduce care into Mum's home. This particular staff member is a credit to the company.

Reply from Raviro Ruzive, Registered Manager at Prospect Health Living Care Services

Thank you so much for that positive feedback. Our staff will continue to work hard and deliver the care to the best of their ability to ensure comfort and safety to all our clients.Once again, thank you so much.


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Review from K T (Daughter of Client) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Reliable and trustworthy. Time keeping excellent. Friendly staff.

Reply from Raviro Ruzive, Registered Manager at Prospect Health Living Care Services

Thank you so much, well appreciated. Lovely family. We are happy that we are all working together so well to ensure the comfort of your loved one.


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Review from P H (Wife of Client) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always punctual, very friendly, informative and helpful. Don't have a lot of contact because calls are mainly in the night.

Reply from Raviro Ruzive, Registered Manager at Prospect Health Living Care Services

Thank you so much for that positive feedback. Our staff will endeavour to do their best to ensure the comfort and safety of our clients.


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Review from Tracey B (Daughter of Client) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the care provided to Mum. Both her and I built a strong relationship with her carer, and we are very happy with the service. A minor issue was dealt with satisfactorily and professionally. I was confident that Mum was in good hands and any feedback or issues would be fed back to me. I would
recommend Prospect Health to anyone requiring care.

Reply from Raviro Ruzive, Registered Manager at Prospect Health Living Care Services

Thank you so much for that. we will endeavour to do our best to ensure your loved ones are being cared for with respect and dignity. Much appreciated.


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Review from L H (Grandson of Client) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On three occasions I met the carer, she was always pleasant and my Grandma liked her. I was happy to know Grandma was being looked after well.

Reply from Raviro Ruzive, Registered Manager at Prospect Health Living Care Services

Thank you so much for that positive feedback, well appreciated.


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Review from Phil B (Son-in-law of Client) published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer has been brilliant with my mother-in-law.
Timekeeping excellent with a very lovely nature. She makes my mother-in-law feel like 'she's looking out for me.'
If she finishes early she washes up the dishes from my mother-in-law's meals - very kind gesture.

Reply from Ravi, Registered Manager at Prospect Health Living Care Services

Thank you so much for those positive remarks. We will endeavour to help your mother-in-law so she lives a normal and dignified life just like you and me. We thank you also for your support, we are working together as a team.
Much appreciated.


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Review from Jan B (Daughter of Client) published on 12 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's care has been exemplary. Her carer is kind, considerate and very understanding. She clearly takes an interest in Mum's needs and addresses them with compassion. Her carer is always polite, reliable and professional. We can't thank her enough.

Reply from Ravi, Registered Manager at Prospect Health Living Care Services

Thank you so much for the positive feedback. we really appreciate.
Thank you for your ongoing support too as a family. We are all working together for your mum's best interest. Together we stand to ensure your mum's comfort and safety.
Cheers.


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Review from B W (Client) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been receiving care in several ways for the past few weeks. The carer has always been punctual, polite, friendly and efficient. Nothing has been too much trouble for her. I will certainly continue to have her attending to my health problems and needs.

Reply from Ravi, Registered Manager at Prospect Health Living Care Services

Thank you so much for your positive comments, we will continue to do our best for you.
Well appreciated.


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Review from Helen G (Daughter of Client) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Punctual, friendly, chatty, caring and generally amazing. Carried out all daily tasks competently. Kept service user well cared for and entertained during the day both inside and outside the house. Would happily welcome the carer back again.

Reply from Raviro Ruzive, Registered Manager at Prospect Health Living Care Services

Thank you so much for such positive feedback, well appreciated. You are all lovely as well I really felt welcomed.
Once again, thank you so much.


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Review from L D (Daughter of Client) published on 25 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only just become aware of this company after searching for someone to do short visits to administer medication for my mum. The staff are extremely friendly, polite and professional. They are sensitive to my mum's needs and provide a much needed service. I would highly recommend them to others.
I know as my mum's needs increase in time, they will deliver the care that she requires.

Reply from Raviro Ruzive, Registered Manager at Prospect Health Living Care Services

Its lovely to hear such great feedback about our carers and our services.
Thank you for such a positive review. Much appreciated.


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Current Review Score: 9.7 (9.682)

Overview of Review Score

The Review Score of 9.7 (9.682) out of 10 for Prospect Health Living Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.682 for Prospect Health Living Care Services is calculated as follows: ( (45 Excellents x 5) + (21 Goods x 4) ) ÷ 66 Ratings = 4.682

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Prospect Health Living Care Services is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Prospect Health Living Care Services

What Type of Services does Prospect Health Living Care Services offer?

Prospect Health Living Care Services offers Home Care.

How many Carers does Prospect Health Living Care Services employ?

Prospect Health Living Care Services employs 2 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prospect Health Living Care Services to verify any information. View our terms and conditions. Prospect Health Living Care Services has an Enhanced Service – more info.