Better Living Support

96 Oxford Street, Northampton NN4 8HE
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8.5 2 Reviews
  • Better Living Support, Northampton
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Care Provided by Better Living Support

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help
  • Older Person Care
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Better Living Support Group Ltd
  • Person in charge
  • Miria Kayitesi (Manager)
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Better Living Support Reviews (2)

8.5

Better Living Support has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Better Living Support has 2 reviews.

Overall Experience

  • 2
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Date Published

2
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2
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Review from Angie L (Daughter of Client) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent company, my dad's main carer is such a wonderful and caring lady who takes excellent care of Dad. Very professional, and reliable. We would be so lost without them. Thank you very much for all your hard work; you are much appreciated.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Claire L (Client) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good company. Very happy with them, they do what I want and we chat together and they clean for me and leave food out for me and my cat. We watch the TV together, they are very good company, I hope to stay with them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Better Living Support is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Better Living Support is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Better Living Support is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Better Living Support

What Type of Services does Better Living Support offer?

Better Living Support offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Better Living Support to verify any information. View our terms and conditions. Better Living Support has a Basic Service – more info.