Dynamic Viewpoint HealthCare

S3, Worth Corner Business Centre, Turners Hill Road, Pound Hill, Crawley RH10 7SL
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9.7 9 Reviews
  • Dynamic Viewpoint HealthCare, Crawley
Dynamic Viewpoint Healthcare Ltd provides compassionate care, dedicated to empowering individuals to embrace life with independence and security within the comfort of their own homes.

Dynamic Viewpoint Healthcare Ltd believes that everyone, regardless of age or ability, deserves to experience the joy and fulfilment of independent living. By providing personalised domiciliary care services, they enable their clients to continue living in their cherished homes, surrounded by the familiarity and comfort that hold deep personal significance.

Care Provided by Dynamic Viewpoint HealthCare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer

Good to Know

  • Owner
  • Dynamic Viewpoint Domiciliary Care Ltd
  • Person in charge
  • Zodwa Gunguwo (Manager)

Funding & Fees Guide for Dynamic Viewpoint HealthCare

  • Prices
  • From £25 per hour


Dynamic Viewpoint HealthCare Reviews (9)

9.7

Dynamic Viewpoint HealthCare has a Review Score of 9.7 (9.749) out of 10, based on 9 reviews in the last 2 years. Over all time Dynamic Viewpoint HealthCare has 9 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

An excellent, much valued service by me. Friendly, helpful and efficient carers. Polite, kind and considerate. They are doing an excellent job in personal care and go above and beyond for the residents. They work long hours and in my view should be extremely well paid for their service to humanity.

Reply from Zodwa Gunguwo, Manager at Dynamic Viewpoint HealthCare

Thank you so much for taking the time to write this wonderful review. It is so rewarding for all the team to know they were able to make a difference and help to manage what we know can be a difficult time for all the family. We have shared this feedback with the carers, and the Care Management team.


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Overall Experience  Overall Experience 4.0 out of 5

My husband was receiving palliative care and required carers. The carers treated him with dignity and respect. Some were excellent and very professional. All cares assisted my husband as his illness progressed.

Reply from Zodwa Gunguwo, Manager at Dynamic Viewpoint HealthCare

Thank you so much for taking the time to leave this review. We know how important it is for our clients to remain at home for their end-of-life care, so to receive such positive feedback about the quality care received at this time means a great deal to us and the care team.


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Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of all the cares who came over the past few months. We didn't know what to expect but everyone was so kind and pleasant and helpful nothing was too much trouble. Thank you all again.

Reply from Zodwa Gunguwo, Manager at Dynamic Viewpoint HealthCare

Thank you for taking the time to leave this lovely review. We are always striving to provide the best possible end-of-life care for our clients, and support their wishes to stay in their own home, so it means a great deal to receive this feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Dynamic Viewpoint Healthcare provided exceptional end-of-life care for my father during his final weeks. He consistently expressed satisfaction with the respectful and attentive care provided by the team. The care team was responsive to his needs and treated him with dignity, ensuring he felt safe and
comfortable in his home. I extend my sincere gratitude to the entire team for their compassionate service.

Reply from Zodwa Gunguwo, Manager at Dynamic Viewpoint HealthCare

Thank you for your wonderful review, It is lovely to hear how happy you are with the care and support you receive from our team, who very much enjoy their visits to you.


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Overall Experience  Overall Experience 5.0 out of 5

Very pleased the help provided for my wife in her last 3 months of her life. Every one was very respectful of our home and privacy. Very helpful in every way.

Reply from Zodwa Gunguwo, Manager at Dynamic Viewpoint HealthCare

Thank you very much for your feedback, we were delighted to support your family over the short period. We are delighted about how you spoke highly of our staff who supported your wife. Once again, thank you!


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Overall Experience  Overall Experience 5.0 out of 5

Dynamic Viewpoint Healthcare are a very caring and professional company and helped me and my mum at a very difficult time in our lives. The support was incredible. The manager of the company and all her caring staff which l have met personally and found so friendly and make my mum happy and myself confident
to leave her in their care. They are more like friends than carers and that goes a long way. I would recommend them to anyone. l really don't know what l would have done without them.

Reply from Zodwa Gunguwo, Manager at Dynamic Viewpoint HealthCare

Thank you for the review of the care provided to Mum. It is a pleasure to be able to support your Mum in staying at home and also providing reassurance for you and Mum.


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Overall Experience  Overall Experience 5.0 out of 5

First experience of requiring carers for myself after a terminal diagnosis. The care and attention provided from my arrival home have been outstanding. The carers actually care and are prepared and willing to help with practically anything. They are never rushed and if they do not have full personal
care to complete they will sit and chat and use the allocated time up that way. On my really poorly days the staff have volunteered to cook a meal which was everything I needed. Have experienced bad care for my relatives in the past but the staff at Dynamic have become friends and genuinely care about their clients. Cannot recommend this company highly enough.

Reply from Zodwa Gunguwo, Manager at Dynamic Viewpoint HealthCare

Thank you so much for leaving this lovely review. We are so glad to hear that Dynamic Viewpoint Healthcare is making such a positive impact on your life. We appreciate the kind words about the team. Once again thank you for taking the time to leave this review.


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Overall Experience  Overall Experience 5.0 out of 5

We began our care package in January and have been very satisfied with the quality of service provided. The carers look after my mother and father daily, looking after personal care and getting breakfast. They also clean their bedroom and bathroom daily. I can honestly say that these carers have become
part of the family. They are kind, caring and attentive and adapt easily to any issues they come across on a daily basis. I have found the management of the company responds to any change in circumstance without fuss and professionally. Having tried another company first I can say purely by chance that I have now found "angels" who I can trust to care for my elderly parents, who both have medical issues, with complete confidence. I would have no hesitation in recommending this company and will continue to use them for the foreseeable future. When the time comes I will no doubt need extra care and will happily request this with the current team.

Reply from Zodwa Gunguwo, Manager at Dynamic Viewpoint HealthCare

Thank you so much for your lovely review, we are so pleased you are happy with the care and support we are giving your parents. I will pass your wonderful message on to the rest of the team and I am sure it will make their smiles even brighter the next time they walk through the door. Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

The Dynamic Viewpoint team provided great service at all times.
They were always punctual and gave friendly caring service.
The staff always checked if the patient was well and comfortable and if he wanted any help with his care.

Reply from Zodwa Gunguwo, Manager at Dynamic Viewpoint HealthCare

Thank you for such a lovely review. Our carers love what they do and this clearly shines through when they are on duty. It was a pleasure to support your husband and yourself through his care journey.


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Current Review Score: 9.7 (9.749)

Overview of Review Score

The Review Score of 9.7 (9.749) out of 10 for Dynamic Viewpoint HealthCare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.849 for Dynamic Viewpoint HealthCare is calculated as follows: ( (45 Excellents x 5) + (8 Goods x 4) ) ÷ 53 Ratings = 4.849

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Dynamic Viewpoint HealthCare is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Zodwa

Zodwa Gunguwo

Job Title: Registered Manager

Joined: 2022

As the Registered Manager of Dynamic Viewpoint Healthcare Pvt Ltd, I, Zodwa Gunguwo, bring a wealth of expertise and a deep commitment to excellence in the field of health and social care. My journey in this sector is marked by a strong educational foundation, extensive professional experience, and a passion for delivering high-quality, person-centred care.


My academic journey began with a Bachelor of Science Honours Degree in Adult Nursing, which I obtained in 2013 from the University of West London, United Kingdom. This rigorous program equipped me with comprehensive knowledge and skills in adult nursing, laying the groundwork for my healthcare career.
In 2022, I further advanced my qualifications by earning a Level 5 Diploma in Health and Social Care, specializing in Leadership and Management in Adult Care from Access Skills, United Kingdom. This diploma has been instrumental in enhancing my leadership capabilities, enabling me to effectively manage and lead teams in delivering exceptional care services.


To complement my academic qualifications, I have also acquired several professional certifications that underscore my commitment to specialized and high-quality care:


•   Complex Care with Global Health Certificate: This certification underscores my ability to manage and deliver complex care, addressing the multifaceted needs of individuals with chronic and intricate health conditions.
•   Health and Safety for Managers Certificate: Ensuring the safety and well-being of both our clients and staff is paramount. This certification empowers me with the knowledge to implement and oversee robust health and safety protocols within our organization.
•   Working with Urgent Community Response (UCR): This highlights my proficiency in managing urgent community response scenarios, ensuring that our clients receive timely and effective care during critical moments.


At Dynamic Viewpoint Healthcare Pvt Ltd, our mission is to provide holistic, person-centred care that enhances the quality of life for our clients. Under my leadership, we are committed to fostering a culture of excellence, compassion, and continuous improvement.


As the Registered Manager, I am directly involved in the operational aspects of our care services. This includes developing care plans tailored to individual needs, supervising our dedicated team of caregivers, and ensuring compliance with all regulatory requirements. My hands-on approach ensures that we deliver care that is both compassionate and effective.


Our philosophy at Dynamic Viewpoint Healthcare Pvt Ltd is grounded in the belief that every individual deserves to be treated with dignity and respect. We strive to create a supportive and nurturing environment where our clients can thrive. Our services are designed to be flexible and responsive, catering to the unique needs and preferences of each client.


We are dedicated to continuous learning and development, both for our clients and our staff. By staying abreast of the latest developments in healthcare and investing in ongoing training, we ensure that our team is equipped with the knowledge and skills needed to provide the highest level of care.


In a nutshell, It is an honour to lead Dynamic Viewpoint Healthcare Pvt Ltd, and I am deeply committed to our mission of delivering exceptional care. With a strong educational background, a suite of professional certifications, and a steadfast dedication to quality, I am confident in our ability to make a positive impact on the lives of those we serve. Together with our talented and compassionate team, I look forward to continuing to elevate the standards of home care and making a meaningful difference in our community.


Frequently Asked Questions about Dynamic Viewpoint HealthCare

What Type of Services does Dynamic Viewpoint HealthCare offer?

Dynamic Viewpoint HealthCare offers Home Care.

How many Carers does Dynamic Viewpoint HealthCare employ?

Dynamic Viewpoint HealthCare employs 15 carers.