Exceptional Care At Home (Barnet)

Unit 4, Breasy Place, 9 Burroughs Gardens, Hendon, London NW4 4AU
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9.7 53 Reviews
  • Exceptional Care At Home (Barnet), London
Exceptional Care at Home (Barnet) offers high quality care to people in north London living in their own homes.

Their carers are compassionate and nurturing and offer care that is tailored to the individual and their needs.

People can choose from a whole range of care and support packages that meet their specific needs and requirements.

Their goal is to help people retain their independence and stay living in their own home as long as possible.

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Care Provided by Exceptional Care At Home (Barnet)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Exceptional Care At Home Ltd
  • Person in charge
  • Omowunmi Raufu (Manager)

Funding & Fees Guide for Exceptional Care At Home (Barnet)

  • Prices

  • We offer competitive rates for visits ranging from just a few hours a day to 24/7 live-in care. Our rates are readily available on request and they are flexible depending on each Service User's unique circumstances.

Exceptional Care At Home (Barnet) Reviews (53)

Total of 53, showing 1-20
9.7

Exceptional Care At Home (Barnet) has a Review Score of 9.7 (9.696) out of 10, based on 53 reviews in the last 2 years. Over all time Exceptional Care At Home (Barnet) has 53 reviews.

Overall Experience

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Review from L S (Client) published on 13 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very happy to receive this help as newly home from hospital. Very pleased with the cares who attended, very professional and thorough.

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Review from I J (Client) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very happy and satisfied with the carers we used to have. They have been very good workers, very kind and helpful. I wish we could have used them again. Very very happy time with them. They did their jobs without asking them. They have always been on time. Very behave and kind and honest. Many
thanks.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you. We received your lovely review today, and your feedback is much appreciated.


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Review from David H (Client) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you. We received your lovely review today, and your feedback is much appreciated.


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Review from A H (Client) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The exceptional care at the home team are highly professional. The carers are friendly and helpful and nothing is too much trouble. In a short time, your carers feel part of the family and totally trustworthy and respectful. I would recommend Exceptional Care At Home to anyone as they go above and beyond.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you. We received your lovely review today, and your feedback is much appreciated.


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Value for Money

Review from C M (Daughter of Client) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are proficient. Friendly and considerate to mum's needs. I have no complaints about them or the service provider.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you. We received your lovely review today, and your feedback is much appreciated.


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Value for Money

Review from Fatima S (Daughter of Client) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is very good the carer looks after and deals with my mother in an amazing manner. Makes sure all tasks are done precisely and within the time frame. We are happy with the care received from the carer.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you. We received your lovely review today, and your feedback is much appreciated.


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Treated with Dignity

Value for Money

Review from Tina H (Daughter of Client) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been looked after by two carers for about 4 months now and she has no complaints about the care she receives. I have found that they keep her house clean and orderly and show great compassion as she is bed bound now. As the same carers visit, this means my mother gets to know them and
they also go out of their way to support her. From watering her plant to cooking the things she enjoys. I cannot recommend this service highly enough.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you. We received your lovely review today, and your feedback is much appreciated.


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Management

Treated with Dignity

Value for Money

Review from J F (Daughter of Client) published on 24 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Our carer is young and not very well trained. Would have preferred a more experienced person. I should not have had to tell her every day what to do especially as my mother was on a rehab programme.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you. We received your lovely review today, and your feedback is much appreciated.


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Value for Money

Review from Sadia R (Client) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carers have been helping with my medication, also I have problems with balance and support. When I get twinges in my hip they massage me. They help me with all the food preparation to a tasty level for me. I love the care and empathy they give when they see me, always. They always do everything to
a high standard, they clean my kitchen and help me get things up and down so I don't fall. Always lift me when I sit as I get stuck. Thank you.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you. We received your lovely review today, your feedback is much appreciated.


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Value for Money

Review from Jeremy S (Client) published on 17 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

He is caring and goes the extra mile. He is good at cooking and cleaning also always on time. He also prepares for showing and creaming my legs. We are like best friends.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you. We received your lovely review today, and your feedback is much appreciated.


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Management

Treated with Dignity

Value for Money

Review from Melanie W (Client) assisted by family/friend published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with my daily (6 days a week) carer but she says and I can see that she is unable to complete her care tasks in 45 minutes which I have (previously it was 1 hour in the morning at least). My balance is far worse than before at the moment. I agree and think my carer is correct in this.
I have had the once a week carer once and am happy with the care she was able to give me in the time, as best she could.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you. We received your lovely review today, and your feedback is much appreciated.


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Management

Treated with Dignity

Value for Money

Review from I K (Son of Client) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer is absolutely fantastic. She is friendly, professional, very experienced and down to earth, one of the best we ever had. I could not doubt her in any way. Very happy to have her.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you. We received your lovely review today, your feedback is much appreciated.


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Management

Treated with Dignity

Value for Money

Review from Rohit K (Son of Client) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have a great carer for our mum, comes on time, does what she has to with great respect to my mum, although to age of my mum can sometimes be stroppy, she, the carer is always patient and does the great care. Well experienced and great training from the group of employers.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you. We received your lovely review today, your review is much appreciated.


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Management

Treated with Dignity

Value for Money

Review from Catherine S (Client) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My main 3x per day carer was exceptional. Polite, courteous, always helpful and nothing was too much bother for her. It was a pleasure to have her in the house.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you. We received your lovely review today, your feedback is much appreciated.


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Care / Support

Management

Treated with Dignity

Value for Money

Review from J H (Client) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer whom I had for many months was super.


1) Always on time and reliable and always very pleasant and anxious to be helpful, always uniformed and gloved.
2) Always went the extra mile to ensure I was okay.
3) Bed well done and medicine given.
4) Good cook for such meals as toast and soup.


I

am very very sorry to lose her, the replacement didn't match up to her in any way.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you. We received your lovely review today, and your feedback is much appreciated.


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Management

Treated with Dignity

Value for Money

Review from G G (Client) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers who were allocated to me I found them all to be very nice and helpful especially the main carer that I had. I was extremely upset to know that she is no longer with me as my carer, she is extremely polite and both had a friendly relationship. Please bring my carer back to me!

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you. We received your lovely review today, and your feedback is much appreciated.


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Management

Treated with Dignity

Value for Money

Review from L M (Daughter of Client) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I speak highly of the care provided by the attentive and professional carers who look after both my mum and sister. I am very impressed with the level of care and I appreciate all they do.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you; we received your lovely review today, and your feedback is much appreciated.


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Management

Treated with Dignity

Value for Money

Review from Maureen C (Client) published on 23 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My carer is very helpful, kind and friendly and has a very sunny disposition. If I have any problems I go to her and she helps me sort them out.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely review today, your feedback is much appreciated.


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Value for Money

Review from D S (Husband of Client) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The agency was very professional and organised. The carers they provided were amazing and punctual.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from B K (Client) assisted by family/friend published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have used Exceptional Care At Home since I came out of hospital 5 weeks ago. The service e proved is very good, I especially like it that I have the same carer apart from on their day off which I have had to same person replacement.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.7 (9.696)

Overview of Review Score

The Review Score of 9.7 (9.696) out of 10 for Exceptional Care At Home (Barnet) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 53 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.696 for Exceptional Care At Home (Barnet) is calculated as follows: ( (231 Excellents x 5) + (70 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 312 Ratings = 4.696

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Exceptional Care At Home (Barnet) is based on 52 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

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Omowunmi Raufu

Job Title: Registered Manager

Joined: 2019

I'm the managing director of Exceptional Aare At Home in Barnet. I'm genuinely passionate about delivering Exceptional Quality Care across Barnet.


I've lived in this area for over 20 years & have a genuine desire to help people remain living at home for as long as possible by providing the highest levels of care. Nothing makes me happier than seeing someone become more independent, whether that's being able to manage their medication again without assistance or having the ability to walk down to the shops again after a fall. My team provide kind, consistent acts of kindness which have a life-changing impact on our clients.


I'm proud to be able to support individuals, families & other healthcare professionals to ensure that we keep our clients at the heart of what we do, by collaborating, acting proactively & sharing best practices.


If you or a loved one needs quality care or just needs some advice, then please get in touch & we will be more than happy to help.


Exceptional Care at Home is a leading care agency providing exceptional Quality Care at home & peace of mind across Hertfordshire.


BSC Health Studies, Level 5 in Health & Social Care, Level 5 Health Practitioner, Train the Trainer Course.


Frequently Asked Questions about Exceptional Care At Home (Barnet)

What Type of Services does Exceptional Care At Home (Barnet) offer?

Exceptional Care At Home (Barnet) offers Home Care.

How many Carers does Exceptional Care At Home (Barnet) employ?

Exceptional Care At Home (Barnet) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Exceptional Care At Home (Barnet) to verify any information. View our terms and conditions. Exceptional Care At Home (Barnet) has an Enhanced Service – more info.