Exceptional Care At Home (Barnet)

Unit 4, Breasy Place, 9 Burroughs Gardens, Hendon, London NW4 4AU
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9.7 53 Reviews
  • Exceptional Care At Home (Barnet), London
Exceptional Care at Home (Barnet) offers high quality care to people in north London living in their own homes.

Their carers are compassionate and nurturing and offer care that is tailored to the individual and their needs.

People can choose from a whole range of care and support packages that meet their specific needs and requirements.

Their goal is to help people retain their independence and stay living in their own home as long as possible.

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Care Provided by Exceptional Care At Home (Barnet)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Exceptional Care At Home Ltd
  • Person in charge
  • Omowunmi Raufu (Manager)

Funding & Fees Guide for Exceptional Care At Home (Barnet)

  • Prices

  • We offer competitive rates for visits ranging from just a few hours a day to 24/7 live-in care. Our rates are readily available on request and they are flexible depending on each Service User's unique circumstances.

Exceptional Care At Home (Barnet) Reviews (53)

Total of 53, showing 21-40
9.7

Exceptional Care At Home (Barnet) has a Review Score of 9.7 (9.696) out of 10, based on 53 reviews in the last 2 years. Over all time Exceptional Care At Home (Barnet) has 53 reviews.

Overall Experience

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Review from R C (Daughter of Client) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the carers to be efficient friendly and caring which is most important to us.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated.


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Review from D M (Client) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice carer, and did everything that was asked for him. Did not miss a day while caring for me. Very friendly and caring. Would recommend him to any organisation.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated.


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Review from D P (Daughter of Client) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Reliable, kind and impeccable care provider. We have never had a carer before and I know how difficult it is to find an agency which is reliable and who can provide the same carer each week. Exceptional Care at Home have always been reliable and my mother really enjoys the carer allocated to her and
her company. I would definitely recommend their services

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated.


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Review from J O (Daughter of Client) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind, skilled, professional, calm and thoughtful.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated.


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Value for Money

Review from S A (Daughter of Client) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are wonderful, and I am so happy that they are looking after Mum.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today; your feedback is much appreciated. Kind regards.


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Review from C R (Wife of Client) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very pleased indeed with the carers and the care provided and my husband was very happy too.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated. Kind regards.


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Review from Asha U (Daughter-in-law of Client) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have the most loving and caring carer from Exceptional Care. She is hard-working and meets all the requirements.
We are very happy with the care provider with looking after my elderly father-in-law who has many medical complications, including diabetes, dialysis, a stroke patient, mobility issues,
incontinence, speech and hearing difficulties.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated. Kind regards.


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Review from Noreena A (Wife of Client) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy to describe my husband's experience.
We are satisfied with their services, they are a great help for me at my age would not have been able to cope with my husband's condition.
I would like to extend my gratitude for all the help.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated. Kind regards.


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Review from K W (Daughter of Client) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

One member of staff in particular has been very helpful with my dad. He currently visits 3 times a day and it has been very reassuring for the family to know that he is there to keep an eye on him. He checks to make sure the washing-up has been done or if my dad needs help with anything. Helps him to
have a wash or to heat up a meal. He has also been good company for my dad. He is always friendly and polite and arrives in a timely manner. Thank you for all your help.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated. Kind regards.


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Value for Money

Review from M L (Client) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers that I have had have been absolutely wonderful. Most caring and nothing is too much trouble for them.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated. Kind regards


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Review from S G (Client) assisted by family/friend published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are kind polite pleasant and professional. They are very helpful for my needs. I am quite happy with their services.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated.


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Review from J K (Client) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been a pleasure to have my carer in my home. The carer is a very personable individual carrying on with any task as required and attending to all my needs in a professional but friendly manner. This has helped me to progress quickly towards my goal of regaining my independence after my recent
surgery.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated. Kind regards


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Review from Dinker S (Client) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer is very punctual. He comes on time. He is a clean, neat and smart young man. He learnt quickly once I told him what to do.
He does the job meticulously. He has good manners, polite, gentle and caring person.
I would love to use his services again if needed.
I recommend him wholeheartedly.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated. Kind regards


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Review from Gordon L (Client) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carer was there to provide help in the bathroom and the bedroom should I lose my balance. In addition he helped me by handing my clothes as needed. He also provided security that someone was always near me for the hour that he was with me.
He was a very patient and placid person.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated.


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Management

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Value for Money

Review from A S (Partner of Client) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer is fantastic in all her duties. She is always on time. Helps with all that is needed.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated. Kind regards.


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Value for Money

Review from A P (Client) published on 3 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your company is exceptional. The carers you provide do their job very well. They are polite and patient - she is very kind and caring and does her job extremely well. Your company provides the highest quality of care. I am satisfied and impressed with the quality of service you provide. Thank you for
your support.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated. Kind regards.


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Treated with Dignity

Value for Money

Review from T K (Mother of Client) published on 3 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son had 6 weeks of care following a 4-month hospital/rehab stay. He had a carer every morning to help with showering and dressing. All the staff were punctual, courteous and respectful. Any queries through your office were dealt with promptly.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated. Kind regards.


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Management

Treated with Dignity

Value for Money

Review from T M (Daughter of Client) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had two carers from Exceptional Care At Home. One came for five days and the other for two days. Both carers were very good with Mum. Very kind, gentle, considerate and respectful. They helped Mum with her daily exercise and light massage to help get her muscles moving following her discharge from
hospital. The one we had for five days also gave Mum great company and Mum used to look forward to her coming home. The carers are good and I would definitely recommend them.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

We are honoured to receive this review and we promise to continue to provide exceptional quality care in your home.


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Review from A A (Son of Client) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer is lovely kind and very helpful. I am so glad that he looked after my father very well. he is one of the nicest people I have had the pleasure of meeting. He went out of his way to look after my father. The quality of care is fantastic that he gives to others and my father.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

We are honoured to receive this review and we promise to continue to provide Exceptional Quality care in your home.


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Value for Money

Review from K S (Client) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very good service. Nurse very helpful. Did everything for me. I am really pleased with the service. I wish to thank you very much for all you have done for me.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you for you feedback, we are grateful for your review.


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Current Review Score: 9.7 (9.696)

Overview of Review Score

The Review Score of 9.7 (9.696) out of 10 for Exceptional Care At Home (Barnet) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 53 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.696 for Exceptional Care At Home (Barnet) is calculated as follows: ( (231 Excellents x 5) + (70 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 312 Ratings = 4.696

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Exceptional Care At Home (Barnet) is based on 52 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

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Omowunmi Raufu

Job Title: Registered Manager

Joined: 2019

I'm the managing director of Exceptional Aare At Home in Barnet. I'm genuinely passionate about delivering Exceptional Quality Care across Barnet.


I've lived in this area for over 20 years & have a genuine desire to help people remain living at home for as long as possible by providing the highest levels of care. Nothing makes me happier than seeing someone become more independent, whether that's being able to manage their medication again without assistance or having the ability to walk down to the shops again after a fall. My team provide kind, consistent acts of kindness which have a life-changing impact on our clients.


I'm proud to be able to support individuals, families & other healthcare professionals to ensure that we keep our clients at the heart of what we do, by collaborating, acting proactively & sharing best practices.


If you or a loved one needs quality care or just needs some advice, then please get in touch & we will be more than happy to help.


Exceptional Care at Home is a leading care agency providing exceptional Quality Care at home & peace of mind across Hertfordshire.


BSC Health Studies, Level 5 in Health & Social Care, Level 5 Health Practitioner, Train the Trainer Course.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Exceptional Care At Home (Barnet) to verify any information. View our terms and conditions. Exceptional Care At Home (Barnet) has an Enhanced Service – more info.