Exceptional Care At Home (Barnet)

Unit 4, Breasy Place, 9 Burroughs Gardens, Hendon, London NW4 4AU
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9.7 53 Reviews
  • Exceptional Care At Home (Barnet), London
Exceptional Care at Home (Barnet) offers high quality care to people in north London living in their own homes.

Their carers are compassionate and nurturing and offer care that is tailored to the individual and their needs.

People can choose from a whole range of care and support packages that meet their specific needs and requirements.

Their goal is to help people retain their independence and stay living in their own home as long as possible.

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Care Provided by Exceptional Care At Home (Barnet)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Exceptional Care At Home Ltd
  • Person in charge
  • Omowunmi Raufu (Manager)

Funding & Fees Guide for Exceptional Care At Home (Barnet)

  • Prices

  • We offer competitive rates for visits ranging from just a few hours a day to 24/7 live-in care. Our rates are readily available on request and they are flexible depending on each Service User's unique circumstances.

Exceptional Care At Home (Barnet) Reviews (53)

Total of 53, showing 41-53
9.7

Exceptional Care At Home (Barnet) has a Review Score of 9.7 (9.696) out of 10, based on 53 reviews in the last 2 years. Over all time Exceptional Care At Home (Barnet) has 53 reviews.

Overall Experience

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Date Published

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Review from Y C (Client) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a bad fall at home and fractured bones in my shoulder as well as dislocating it. The hospital arranged a care package for me as I like alone. The carer that was assigned to me has been so helpful and caring, always arriving on time with a smile to help me. I could not have managed without her
help. I am so grateful to her and to the agency for all the help I have received from them.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated. Kind regards.


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Review from A S (Partner of Client) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the service provided. They have been kind and helpful with the care of my partner.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated. Kind regards.


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Value for Money

Review from R K (Client) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are aware of my medical problems and take care to ensure I do not lose my balance and help me with my medication and my ointments. They are honest and if I need help or advice if they are not sure I will ask the most experienced carer, the doctors or the medical centre.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

We are honoured to receive this review and we promise to continue to provide Exceptional Quality care in your home.


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Review from M D (Client) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Two very pleasant cares. Friendly and very helpful, it's very helpful at the moment because of my limited mobility.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

We are honoured to receive this review and we promise to continue to provide Exceptional Quality care in your home.


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Treated with Dignity

Value for Money

Review from B M (Wife of Client) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care given respecting the dignity of my husband - very respectful. A very pleasant experience in a very difficult emotional time.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you! We place great value on teamwork and encourage all our carers to share ideas and work collaboratively with other carers, our service users, their next of kin, their close friends and other health professionals. Teamwork results in the best outcomes for our clients and helps ensure we succeed in our goal of providing the very best care.


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Review from N W (Daughter of Client) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carer very helpful and considerate

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

We are honoured to receive this review and we promise to continue to provide Exceptional Quality care in your home.


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Review from Wendy P (Daughter of Client) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers provided by Exceptional Care At Home are superb. Extremely reliable, always polite and courteous, they have been warm-hearted and kind and have treated my mother with the utmost dignity. Mum has three visits a day. She has been attended by two carers at each visit as she is bedbound and they
have both always displayed a true intention of wanting to provide the best possible care and satisfy all of her needs. Together they have created such a friendly atmosphere in our home and this has been made possible by the fact that Mum always has the same carers.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

We are honoured to receive this review and we promise to continue to provide Exceptional Quality care in your home.


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Management

Treated with Dignity

Value for Money

Review from L J (Relative of Client) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional Care indeed! My relative was so lucky to be cared for so well by Exceptional Care At Home. The carers are so truly amazing at what they do and they are also very kind and compassionate.
They provide an excellent service and support to relatives as well and they are so caring and committed,
honest and reliable. I could not wish for a better company, full and high praise and always fully endorsed and recommended and rated highly. Thank you for all you do for your clients.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

We are honoured to receive this review and we promise to continue to provide Exceptional Quality care in your home. Thank you.


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Management

Treated with Dignity

Value for Money

Review from Justin T (Son of Client) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Accommodating, polite and always helpful.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

We are honoured to receive this review and we promise to continue to provide Exceptional Quality care in your home. Thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S S (Client) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are doing very good work. They help me having a shower, washing, medication and other households. I am very satisfied with the service. They also help me with my shopping. Overall I am very happy with the carers.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

We are honoured to receive this review and we promise to continue to provide Exceptional Quality care in your home. Thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S K (Wife of Client) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had the care for my husband for 2 weeks. The carers (male) were very polite and caring towards my dear husband. I can't praise them enough.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

We are honoured to receive this review and we promise to continue to provide Exceptional Quality care in your home.


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Management

Treated with Dignity

Value for Money

Review from N M (Son of Client) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found the care received to be excellent and my mother considers her carer as her daughter and had a very good relationship with her. We thank you all for the care provided to my mother.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you, we received lovely feedback today, your feedback is much appreciated. Kind regards.


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Care / Support

Management

Treated with Dignity

Value for Money

Review from M C (Client) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been treated with care and consideration, they always arrive on time and never late, arriving with a welcome smile. I am grateful for the help and encouragement I have received.

Reply from Omowunmi Raufu, Managing Director at Exceptional Care At Home (Barnet)

Thank you! We place great value on teamwork and encourage all our carers to share ideas and work collaboratively with other carers, our service users, their next of kin, their close friends and other health professionals. Teamwork results in the best outcomes for our clients and helps ensure we succeed in our goal of providing the very best care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.7 (9.696)

Overview of Review Score

The Review Score of 9.7 (9.696) out of 10 for Exceptional Care At Home (Barnet) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 53 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 52 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.696 for Exceptional Care At Home (Barnet) is calculated as follows: ( (231 Excellents x 5) + (70 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 312 Ratings = 4.696

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Exceptional Care At Home (Barnet) is based on 52 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

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Omowunmi Raufu

Job Title: Registered Manager

Joined: 2019

I'm the managing director of Exceptional Aare At Home in Barnet. I'm genuinely passionate about delivering Exceptional Quality Care across Barnet.


I've lived in this area for over 20 years & have a genuine desire to help people remain living at home for as long as possible by providing the highest levels of care. Nothing makes me happier than seeing someone become more independent, whether that's being able to manage their medication again without assistance or having the ability to walk down to the shops again after a fall. My team provide kind, consistent acts of kindness which have a life-changing impact on our clients.


I'm proud to be able to support individuals, families & other healthcare professionals to ensure that we keep our clients at the heart of what we do, by collaborating, acting proactively & sharing best practices.


If you or a loved one needs quality care or just needs some advice, then please get in touch & we will be more than happy to help.


Exceptional Care at Home is a leading care agency providing exceptional Quality Care at home & peace of mind across Hertfordshire.


BSC Health Studies, Level 5 in Health & Social Care, Level 5 Health Practitioner, Train the Trainer Course.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Exceptional Care At Home (Barnet) to verify any information. View our terms and conditions. Exceptional Care At Home (Barnet) has an Enhanced Service – more info.