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ReachOut24 Healthcare Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time ReachOut24 Healthcare Ltd has 4 reviews.
Review from Eva G (Wife of Client) published on 2 October 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Linda L (Daughter of Client) published on 7 May 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Elizabeth G (Client) published on 25 April 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Muchaneta Mazikana, Owner/Manager at ReachOut24 Healthcare Ltd
It was a pleasure supporting you. We are pleased you made such an amazing recovery. You will be missed.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Julia D (Client) published on 10 April 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.3 (9.250) out of 10 for ReachOut24 Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for ReachOut24 Healthcare Ltd is calculated as follows: ( (23 Excellents x 5) ) ÷ 23 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for ReachOut24 Healthcare Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2024
Academic Qualifications: BSc Honours Degree- Mental Health Nursing (University of Surrey)
A driven and dedicated manager of services with years of clinical experience and expertise, solid leadership skills and excellent service management in healthcare.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact ReachOut24 Healthcare Ltd to verify any information. View our terms and conditions. ReachOut24 Healthcare Ltd has a Platinum Service – more info.
