Holistic Healthcare Lincoln

Lindum Business Park Station Road, North Hykeham, Lincoln LN6 3QX
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9.7 8 Reviews
  • Holistic Healthcare Lincoln, Lincoln
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Care Provided by Holistic Healthcare Lincoln

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Holistic Healthcare Lincoln T/A Holistic Healthcare Cambridge Ltd
  • Person in charge
  • Erick Dela Cruz Aquino (Manager)
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Holistic Healthcare Lincoln Reviews (8)

9.7

Holistic Healthcare Lincoln has a Review Score of 9.7 (9.715) out of 10, based on 8 reviews in the last 2 years. Over all time Holistic Healthcare Lincoln has 8 reviews.

Overall Experience

  • 6
  • 2
  • 0
  • 0
  • 0

Date Published

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Review from Anne C (Niece of Client) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had the pleasure of Holistic Healthcare Lincoln Ltd supporting my elderly aunt for just over 4 months now and we couldn't be happier with the service we have received.
The staff show nothing but respect and courtesy to both my aunt and myself. We have a wonderful relationship with Holistic
Healthcare Lincoln and my aunt now classes them as her friends. It is a pleasure having them in our home.
I am so impressed with Holistic Healthcare Linsoln's 'can do' work ethic and nothing is too much trouble. Everyone is so lovely and there is genuine empathy and respect from all the staff.
There is a strong, well-organised management team, who are highly responsive with communications, which I find a breath of fresh air.
I would wholeheartedly recommend Holistic Healthcare Lincoln Ltd to anyone looking for the very best care and support for their loved ones.

Reply from Krissha Eustaquio, Nominated individual at Holistic Healthcare Lincoln

Thank you so much for your feedback. It makes us so happy that we are able to provide you with high-quality care. We love visiting you both, and I will ensure that your lovely review is passed on to the whole team.


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Review from Jean S (Wife of Client) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has now been cared for by The Holistic Health Care Team for the past 4 months. He has been treated with care and respect at all times. All of the carers are very pleasant people and easy to get on with, always willing to do any job asked of them, and very good timekeepers. Thank you all.

Reply from Krissha Eustaquio, Nominated individual at Holistic Healthcare Lincoln

"Thank you so much for taking the time to leave such a positive review of our healthcare service! We're delighted to hear that you had a great experience with us. Your feedback means a lot to our team, and we're committed to providing excellent care to all our service users.


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Review from Christine P (Client) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally, 99% on time, very methodical and carers work well together and keep one informed of any change, any wounds being regularly treated, always state what they are going to do i.e. cream cold, wash back etc. Ask anything else they can do before leaving.

Reply from Krissha Eustaquio, Nominated individual at Holistic Healthcare Lincoln

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our healthcare services. Your feedback means a lot to us and motivates us to continue providing the highest level of care possible. We truly appreciate your support.


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Review from J S (Son of Client) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and father have 3 visits a day between them from Holistic Healthcare. I have always found them to be very professional, respectful and kind to the care given to my parents. I live some distance from them and I'm always able to keep in touch with what is going on via the app and receive frequent
messages and phone calls if there are any issues. I would recommend whole-heartedly this care company to anyone.

Reply from Krissha Eustaquio, Nominated individual at Holistic Healthcare Lincoln

Thank you so much for your review. We are so glad that you are happy with the care we provide. We always strive to deliver high-quality care and maintain good communication with service users and their families to ensure that you are constantly informed and involved in the daily care they are receiving.


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Review from N A (Daughter of Client) published on 8 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has three visits a day by the Holistic Care team all week. They come at the time we needed, which is a big bonus, always on time and very respectful and of your private home too.
Very pleasant carers and interact lovely and are respectful with my mother and myself too. They fill a report
folder in at the end of each visit dating it so you can look back at it for any information.
I would recommend having these carers.

Reply from Krissha Eustaquio, Operations Manager at Holistic Healthcare Lincoln

Thank you so much for sharing your review with your experience with us. Our whole team at Holistic Healthcare Lincoln is committed to providing high-quality service and we always try to accommodate the wishes of our service users, their families as well as our staff. It is always such a pleasure visiting you two everyday and we are thrilled that we made a good impression on you.


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Review from Roberta M (Power of Attorney of Client) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have power of attorney over the client, and this home care provider keeps me informed of the client's needs/concerns and any incidents that may occur. Very professional and most polite. Extremely satisfied with the care provided, as is the client.

Reply from Krissha Eustaquio, Operations Manager at Holistic Healthcare Lincoln

Thank you so much for your kind review. We always strive to deliver the highest quality of care possible and we always ensure that families and our service users' next of kin are involved with the care we provide.


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Review from J R (Client) published on 1 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a company I would happily recommend to anyone, very caring and always happy to help in any way possible. Every member of the care team and management are a delight to deal with, and the staff are very friendly and happy to help me not only on a daily basis but also with things to do in the house.

Reply from Krissha Eustaquio, Operations Manager at Holistic Healthcare Lincoln

Thank you for your lovely review, we are so pleased you are happy with the care provided and we are so happy to be able to do this for you, your feedback will be shared with the team.


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Review from Peter F (Client) published on 26 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am 90 an visited 3 times a week to check progress of heart op aftermath and, if any, aging problems. Conclusions on the care provided are indicated in the ratings below. Thoughts concerning my progress indicate that the type and duration of visits may have to change as the aging process advances.
I would not hesitate to further involve the company in any necessary deviation from current arrangements

Reply from Krissha Eustaquio, Operations Manager at Holistic Healthcare Lincoln

Thank you for your kind review. We hope to continue to support you in the future.


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Current Review Score: 9.7 (9.715)

Overview of Review Score

The Review Score of 9.7 (9.715) out of 10 for Holistic Healthcare Lincoln is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.915 for Holistic Healthcare Lincoln is calculated as follows: ( (43 Excellents x 5) + (4 Goods x 4) ) ÷ 47 Ratings = 4.915

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Holistic Healthcare Lincoln is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Holistic Healthcare Lincoln

What Type of Services does Holistic Healthcare Lincoln offer?

Holistic Healthcare Lincoln offers Home Care.

How many Carers does Holistic Healthcare Lincoln employ?

Holistic Healthcare Lincoln employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Holistic Healthcare Lincoln to verify any information. View our terms and conditions. Holistic Healthcare Lincoln has a Basic Service – more info.