Oaks Care Holdings Ltd

41 Amethyst Drive, Sittingbourne ME10 5JR
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8.9 3 Reviews
  • Oaks Care Holdings Ltd, Sittingbourne
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Care Provided by Oaks Care Holdings Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Oaks Care Holdings Ltd
  • Person in charge
  • Ifeanyi Oparaku (Care Manager)

Funding & Fees Guide for Oaks Care Holdings Ltd

  • Prices

  • £19-£28 per hour

  • Our fees are subject to the care needs of each client and their location, our hourly rate starts from £19 per hour.
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Oaks Care Holdings Ltd Reviews (3)

8.9

Oaks Care Holdings Ltd has a Review Score of 8.9 (8.944) out of 10, based on 3 reviews in the last 2 years. Over all time Oaks Care Holdings Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
0
3
0

Review from J C (Son of Client) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad received excellent care from Oaks Care Holdings Ltd. The carers are punctual and very accommodating of my dad's needs. The fees are very competitive and I will highly recommend them if you have a loved one who also needs care services in Maidstone.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jan S (Wife of Client) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my husband has been second to none, prompt arrival, all attention to his needs given with professional and caring
Ways. A uniform is always worn by the carer, and a pleasant attitude is given while dealing with my husband’s care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A R (Client) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I experienced a very quick response to my enquiry and arranged an immediate site meeting to agree on the service requirements. The follow-up was excellent, and a start date was agreed immediately.
The cleaning was of an exceptionally high standard. Having initially thought this to be a short-term service,
I will definitely be looking for a longer-term arrangement.
I highly recommend the cleaning service provided.

Reply from Ifeanyi Oparaku, Care Manager at Oaks Care Holdings Ltd

Thank you for the review; we always aim to respond promptly to client needs taking into consideration their choices and preferences.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.944)

Overview of Review Score

The Review Score of 8.9 (8.944) out of 10 for Oaks Care Holdings Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for Oaks Care Holdings Ltd is calculated as follows: ( (17 Excellents x 5) + (1 Goods x 4) ) ÷ 18 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Oaks Care Holdings Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Jan 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Oaks Care Holdings Ltd

What Type of Services does Oaks Care Holdings Ltd offer?

Oaks Care Holdings Ltd offers Home Care.

How many Carers does Oaks Care Holdings Ltd employ?

Oaks Care Holdings Ltd employs 3 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Oaks Care Holdings Ltd to verify any information. View our terms and conditions. Oaks Care Holdings Ltd has a Basic Service – more info.