Care In Our Hands

152a County Road South, Hull HU5 5NA
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9.3 4 Reviews
  • Care In Our Hands, Hull
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Care Provided by Care In Our Hands

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Shopping Service / Errands
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Care In Our Hands Ltd
  • Person in charge
  • Mia Bentley (Manager )

Funding & Fees Guide for Care In Our Hands

  • Prices

  • £25.30 per hour for single care assistant. Additional fees apply over bank holidays and where additional care assistants are required.
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Care In Our Hands Reviews (4)

9.3

Care In Our Hands has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Care In Our Hands has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
1
1
4
0

Review from Karen L (Daughter of Client) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We took on Care in Our Hands to take over from another company that we had caring for my dad who we were not happy with. They have been brilliant, and everything is taken care of exactly as it should be. Their carers are very caring and communicate with us well. My dad is much more settled and relaxed
within himself now and so are we. Thank you so much

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Management

Treated with Dignity

Value for Money

Review from A Y (Son of Client) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care. Care In Our Hands are the fourth provider we have had and are by far away the most efficient, attentive and professional care company we have had. Kind regards.

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Review from J H (Daughter of Client) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although Mum's care company are relatively new, the carers and management have demonstrated complete respect and kindness for Mum. Mum, who is living with Alzheimer's, has always been supported with dignity and in a way that is individual to her. There is very good communication between the care organisation
and myself and if there have been any concerns about her physical or mental well-being, they have reported this to me immediately. Similarly, I feel that the carers and management have listened to us too. I'm very confident that Mum's care needs are being effectively met, so much so, that I've been able to go away on holiday, safe in the knowledge that Mum is being supported to the highest of standards.

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Review from J K (Sister of Client) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First-class care for our brother. The whole team provide more than what is required of them. They are very supportive and encouraging. The team are very professional and efficient and exceeds our expectations. We would highly recommend Care In Our Hands.

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Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Care In Our Hands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Care In Our Hands is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care In Our Hands is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Care In Our Hands

What Type of Services does Care In Our Hands offer?

Care In Our Hands offers Home Care.

How many Carers does Care In Our Hands employ?

Care In Our Hands employs 23 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care In Our Hands to verify any information. View our terms and conditions. Care In Our Hands has a Basic Service – more info.