AHP Homecare Reviews (2)
AHP Homecare has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time AHP Homecare has 2 reviews.
Review from Rachel T (Niece of Client) published on 8 January 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sheel Phakey, Director at AHP Homecare
Thank you for the very kind review. It was an absolute pleasure to look after your lovely Aunt. God rest her soul.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Hazel C (Client) published on 12 February 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
The support I've been given especially at times when
I am lucky enough to have been looked after by management too, this goes to show how passionate
all the staff at AHP Homecare are at all levels.
I've been treated with dignity at all times, and I would most definitely say that as a care provider, AHP is most definitely value for money 100%.
Reply from Sheel Phakey, Director at AHP Homecare
Hi, really appreciate your kind words. It is always a pleasure to look after our clients & feel extremely honoured when they make us part of their extended family.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
The Review Score of 8.5 (8.500) out of 10 for AHP Homecare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for AHP Homecare is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for AHP Homecare is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.