Passion Home Care Kendal

2 Kirkland View, Kendal LA9 5EW
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8.0 2 Reviews
  • Passion Home Care Kendal, Kendal
Passion Home Care Kendal based in Cumbria, provides quality home care services to people who wish to live well at home.

Trained care staff help people to get out of bed, have showers, attend appointments, take medicine etc.

Respite care, live in care, complex care and companionship are some of the types of care provided.

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Care Provided by Passion Home Care Kendal

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Passion Home Care Ltd
  • Person in charge
  • Ben Muswe (Managing Director)

Funding & Fees Guide for Passion Home Care Kendal

  • Prices

  • If care is commissioned by the council we charge council rates
    Private arrangements rates depend on the care and support needed starting from £22 to £30 per hour

Passion Home Care Kendal Reviews (2)

8.0

Passion Home Care Kendal has a Review Score of 8.0 (8.000) out of 10, based on 2 reviews in the last 2 years. Over all time Passion Home Care Kendal has 2 reviews.

Overall Experience

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  • 1
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Date Published

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Review from Chris J (Father of Client) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is very early days but my son has settled in well and enjoys the care he receives. He likes all the staff.

Reply from ben muswe, Manager at Passion Home Care Kendal

Thank you Chris for your support. You were there 24/7 when we started caring for your son. That was exceptional and both of you remain active and very supportive to all staff.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sarah B (Mother of Client) published on 15 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are caring and on and to help when needed. My son is very challenging and don't judge, they have built a relationship with both me and my son. Especially one member of staff in particular, she's my first point of call when needing support. Overall we are happy with the care and support given.

Reply from ben muswe, Manager at Passion Home Care Kendal

Thank you for the feedback. We also appreciate your effort that make it easier for the carers to support your son. We have a key worker approach that is why you speak to the same person most of the time. Again, thank you very much for the review, much appreciated.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Passion Home Care Kendal is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.500 for Passion Home Care Kendal is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) ) ÷ 12 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Passion Home Care Kendal is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Passion Home Care Kendal

What Type of Services does Passion Home Care Kendal offer?

Passion Home Care Kendal offers Home Care.

How many Carers does Passion Home Care Kendal employ?

Passion Home Care Kendal employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Passion Home Care Kendal to verify any information. View our terms and conditions. Passion Home Care Kendal has an Enhanced Service – more info.