Curant Care - Bexhill-on-sea

54 Turkey Road, Bexhill-on-Sea TN39 5HE
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9.8 10 Reviews
  • Curant Care - Bexhill-on-sea, Bexhill-on-Sea
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Care Provided by Curant Care - Bexhill-on-sea

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Chelsea Porter (Registered Manager)

Funding & Fees Guide for Curant Care - Bexhill-on-sea

  • Prices

  • £30 Per hour weekdays & weekends

  • It can vary depending on the needs of the individual
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Curant Care - Bexhill-on-sea Reviews (10)

9.8

Curant Care - Bexhill-on-sea has a Review Score of 9.8 (9.839) out of 10, based on 10 reviews in the last 2 years. Over all time Curant Care - Bexhill-on-sea has 10 reviews.

Overall Experience

  • 8
  • 2
  • 0
  • 0
  • 0

Date Published

10
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Review from K T (Client) published on 4 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We seem to be having a few issues with call times remaining constant, I understand sometimes beyond your control. With some of the younger staff members, I feel sometimes they don't understand what is being said to them, which can make the shift difficult for other carers and myself as we have to repeat
ourselves. Some of the finer small points of my call could be improved as my partner is worried about not always being here to fine tune.

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Review from Angela C (Daughter of Client) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Curant Care was able to accommodate my mum really quickly and efficiently when she came out of hospital and needed urgent care. Communication is good between the company and the user and the carers are very willing, friendly and helpful. I am particularly grateful for the medical needs that have been
spotted and acted upon for my mum e.g. a leg infection, where Curant Care notified the district nurse team quickly.

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Review from Frank J (Husband of Client) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so pleased with the care and understanding that all staff have shown my wife. Being a full-time carer it has been such a relief to find someone else to share the load with. Nothing ever seems to be too much trouble. I would not hesitate to recommend Curant Care to anyone needing a helping
hand.

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Review from Martin W (Client) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to commend the superb service that I have received from Curant Care Bexhill. The team of carers who come to help me are brilliant and have taken away the stress of getting up in the morning and getting myself ready.

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Review from Maureen B (Wife of Client) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a full-time carer for my husband who has complex needs including Alzheimer's. We receive a half-hour visit from Curant Care every morning to help with a shower, finding his hearing aids, glasses, and walking trolley in preparation for his day.
Although this might sound insignificant in duties
alone; this visit gives me a precious uninterrupted half hour to prepare other things necessary to help the day to go smoothly. All the Current Care staff without exception are professional, kind, and helpful. I couldn't ask for more.

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Review from Adrian S (Husband of Client) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Curant Care have been providing carers for my wife for some while now. I have found them efficient, reliable, sympathetic to her needs and cheerful. My wife has multiple physical and cognitive problems and I would recommend Curant Care without hesitation.

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Review from R P (Client) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All of your staff have been positive. The carers have willing hearts. If I am in a situation, they understand and help me. My carer was here the other day and he is wonderful, we had 15 minutes left of the call but I remembered I needed some stamps so he said to me: "Let’s whip up the high street and
get some stamps" so we got in the car and off we went. He wasn’t asked to do that, he is just very very good. His brain works all the time. He then posted my letters for me on his way home.
You can tell Curant Care is made up properly. The people who come to me all feed off each other and the way they behave, and it’s great. All the staff are terrific sales people for Curant Care, they take massive pride in the company and it shows. I describe this company as a company for the future, I think you will go on to get large.

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Review from Mandy E (Daughter of Client) published on 15 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have only been having the carers from Curant Care since November 2023 and compared to my mum's previous ‘carers’ this team are absolutely wonderful. They started looking after my mum at probably her most frail time, after she’d started new medication, and we know it’s not been easy as it’s been very
traumatic and stressful for us, but these lovely ladies have been a massive support and have really been so understanding, especially as my lovely mum can be quite awkward! They have always gone above and beyond with everything that Mum has needed and the managers have always kept us updated with anything we need to know. My mum is no longer on the horrible medication that stripped her of so much for about 6-7 weeks and is almost back to her old self and I think she is really taking to having assistance at home now. I cannot thank these ladies enough, they are so special and actually do care for my mum and I’m sure all their clients too. Thank you ladies, you are amazing.

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Review from Geoffrey D (Client) published on 26 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Generally very satisfied, I appreciate having the same carer visit me most of the time. Occasionally a different carer visits from the one scheduled, usually I'm advised of this in advance but sometimes not, however, this isn't really a problem.

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Review from Dawn H (Niece of Client) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not share enough how wonderful our experience was of all the team at Curant Care in Bexhill whilst they supported us as a family with the palliative care of our precious aunt.
They came to help at a time when my aunt, a very independent and proud lady, could no longer manage to care for herself
and they were just amazing at understanding her every need, showing such empathy of the illness and at all times total consideration of visiting and caring for a loved one in their own home.
They helped both Aunty and us with making decisions and choices to ensure that she remained comfortable, pain-free, nourished with the right medication and ultimately any personal requests were made available with her dignity always a priority.
This was a journey none of the family had been on previously and without their experience and support the choice of Aunty ending her days in her beautiful home would not have not been possible. Thank you team for your love and kindness.

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Current Review Score: 9.8 (9.839)

Overview of Review Score

The Review Score of 9.8 (9.839) out of 10 for Curant Care - Bexhill-on-sea is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.839 for Curant Care - Bexhill-on-sea is calculated as follows: ( (47 Excellents x 5) + (9 Goods x 4) ) ÷ 56 Ratings = 4.839

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Curant Care - Bexhill-on-sea is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Frequently Asked Questions about Curant Care - Bexhill-on-sea

What Type of Services does Curant Care - Bexhill-on-sea offer?

Curant Care - Bexhill-on-sea offers Home Care.

How many Carers does Curant Care - Bexhill-on-sea employ?

Curant Care - Bexhill-on-sea employs 11 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Curant Care - Bexhill-on-sea to verify any information. View our terms and conditions. Curant Care - Bexhill-on-sea has a Basic Service – more info.