Caring Connections - Warrington

Office 3, Dallam Court, 120 Dallam Lane, Warrington WA2 7LT
Submit a Review
1.8 1 Review
  • Caring Connections - Warrington, Warrington
Other Home Care Providers you may be interested in:
Group Logo
Home Care Providers belonging to Alcedo Care Crewe
Alcedo Care Crewe
9.7
Group Logo
Home Care Providers belonging to Alcedo Care Warrington
Alcedo Care Warrington (Opening soon)
Member Logo
Home Care Providers belonging to Alcedo Care Chester
Alcedo Care Chester
9.8
Show Caring Connections - Warrington on the Map

Care Provided by Caring Connections - Warrington

  • Type of Service
  • Home Care Provider
  • Voluntary / Not for Profit Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Amanda Holden (Manager)
Are you the Owner/Manager of Caring Connections - Warrington? View your Advertising Options

Caring Connections - Warrington Reviews (1)

1.8

Caring Connections - Warrington has a Review Score of 1.8 (1.833) out of 10, based on 1 reviews in the last 2 years. Over all time Caring Connections - Warrington has 1 review.

Overall Experience

  • 0
  • 0
  • 0
  • 1
  • 0

Date Published

1
0
1
1
0

Review from H P (Grandson of Client) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Firstly, a lot of the carers who work here are lovely. However, unfortunately, the company itself is disorganised, poorly managed and shows a significant a lack of consideration for their clients who are vulnerable. Care staff would always be running late, not the carers fault, as they said they had
calls overlapping - then they would be rushing to get to the next call asap. There was zero communication from the office when times of calls were changed or carers were running late, it wasn't unusual for carers to turn up 2 hours later than the visit should be and there was a couple of occasions where nobody arrived at all. Carers said that tasks and medication listed on the app would repeatedly be incomplete or incorrect so the staff who turned up wouldn't know what needed to be done. There was 2 occasions where the key safe was left open/unlocked with the key inside. Unfortunately, I would not be able to recommend Caring Connections Warrington to others.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 1.8 (1.833)

Overview of Review Score

The Review Score of 1.8 (1.833) out of 10 for Caring Connections - Warrington is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 1.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 1.833 for Caring Connections - Warrington is calculated as follows: ( (1 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 6 Ratings = 1.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caring Connections - Warrington is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Caring Connections - Warrington

What Type of Services does Caring Connections - Warrington offer?

Caring Connections - Warrington offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caring Connections - Warrington to verify any information. View our terms and conditions. Caring Connections - Warrington has a Basic Service – more info.