Unicorn Healthcare Services Reviews (5)
Unicorn Healthcare Services has a Review Score of 9.3 (9.300) out of 10, based on 5 reviews in the last 2 years. Over all time Unicorn Healthcare Services has 5 reviews.
Review from G H (Client) published on 3 March 2025
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Calls are sometimes +30 minutes minus 30 minutes early or late.
Reply from Sunday Daodu, Owner CEO at Unicorn Healthcare Services
Thank you for your feedback. It is much appreciated and it is with pleasure we provide the care and support delivered to you. Kind regards
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jackie B (Client) published on 4 April 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Highly recommend.
Reply from Sunday Daodu, Owner CEO at Unicorn Healthcare Services
Thank you for the kind words. It's sincerely appreciated. We deliver our service with great pleasure and thank you for the warmth shown to our team. Kindest regards.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Keith L (Son of Client) published on 3 April 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
In a word, caring.
Reply from Sunday Daodu, Owner CEO at Unicorn Healthcare Services
Thank you for the kind words. The team have all enjoyed providing the care and support required by your mum. We are passionate about what we do. We appreciate the positive feedback. Thank you kindest regards
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Andrea B (Daughter of Client) published on 24 February 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kathleen A (Wife of Client) published on 24 February 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
The Review Score of 9.3 (9.300) out of 10 for Unicorn Healthcare Services is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.800 for Unicorn Healthcare Services is calculated as follows: ( (24 Excellents x 5) + (6 Goods x 4) ) ÷ 30 Ratings = 4.8
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Unicorn Healthcare Services is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
