Cyncare Health Ltd Brighton

11 Hollingbury Place, Brighton BN1 7GE
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9.5 7 Reviews
  • Cyncare Health Ltd Brighton, Brighton
Cyncare Health Ltd, is a Healthcare agency that delivers exceptional care service, first time, and at all times.

They have a team of dedicated and exceptionally trained staff working together with other stakeholders to provide robust and tailored-made healthcare solutions to meet the specific needs of clients and service users.

Their service users are supported by Registered Nurses, a local network of Managers and Trainers as well as an extraordinary team of talented and dedicated professional Carers.

Their values are: Compassion, You at heart (Your Choice), Nobility, Clear Communication, Accountability, Respect, and Empathy (CYNCARE).

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Care Provided by Cyncare Health Ltd Brighton

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Cynthia Princewill-Obadimu (Manager)

Funding & Fees Guide for Cyncare Health Ltd Brighton

  • Prices

  • Our current hourly rates are from £25

  • All fees related to the care and support provided by Cyncare Health Brighton are discussed in detail during an assessment. This is solely so that we can completely establish and understand the level of care and support required, allowing us to provide all of our customers and their representatives with the most accurate information.


    A fee guide will be sent to potential customers.

Cyncare Health Ltd Brighton Reviews (7)

9.5

Cyncare Health Ltd Brighton has a Review Score of 9.5 (9.529) out of 10, based on 7 reviews in the last 2 years. Over all time Cyncare Health Ltd Brighton has 7 reviews.

Overall Experience

  • 5
  • 2
  • 0
  • 0
  • 0

Date Published

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Review from G H (Client) assisted by family/friend published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers who I see 3 times a day are very good and kind and understand my needs.

Reply from Cynthia Princewill-Obadimu, Registered Manager at Cyncare Health Ltd Brighton

Thank you so much for taking the time to leave this review. We are pleased to hear this.


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Review from Catherine W (Wife of Client) published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There was 2 carers who made my husband as comfortable as possible - deep concern and love for him whenever he was struggling every day. He was physically falling down every day and they did their utmost to prevent this and provided food and drinks, which was a necessity. They were supporting me, his
wife, and showing real concern and love. I cannot fault them both.

Reply from Cynthia Princewill-Obadimu, Registered Manager at Cyncare Health Ltd Brighton

Very many thanks for your kind words, it makes all the efforts of our amazing team worthwhile.


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Review from Kerry P (Daughter of Client) published on 12 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Cyncare team have been absolutely amazing with helping with the palliative care for my mother. From the outset, I felt really listened to when I explained what I needed help with (something I did not experience with other companies I've used), and my wishes have been followed completely. The team
have treated my mother with a huge amount of kindness, dignity and compassion, and nothing has been too much trouble. They have also supported me and my family during this difficult time, with help, advice, flexibility and even a shoulder to cry on during difficult days. My mother looks forward to them coming in to see her, and says every day that they are kind and lovely which says it all!

Reply from Cynthia Princewill-Obadimu, Registered Manager at Cyncare Health Ltd Brighton

Thank you so much for taking the time to leave this lovely review! We are very pleased to hear this. It is rewarding to receive such positive feedback about the quality care received, and this means a great deal to us and the care team. We wish you and the family all the very best!


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Review from Carol B (Daughter-in-law of Client) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial assessment meeting that was carried out in September 2023, we have had seamless care for my mother-in-law.
The carers have shown kindness, and patience and give thought to the need for dignity.
Practically, meals are heated and presented. Temptations are also left for my mother-in-law
when her appetite seems to be waning! Carers ensure the environment is always left clean, tidy, and safe before the end of their visits. Personal hygiene is maintained with some gentle coaxing on the days when motivation from my mother-in-law may be a little low.
The app allows daily insight into not just practical status but mental status and general well-being with clear notes provided at the end of each visit.
Where it has not been plain sailing, my mother-in-law not taking to a particular staff member, this has been addressed with professionalism and a total lack of fuss.
I have no hesitation in recommending their service.

Reply from Cynthia Princewill-Obadimu, Registered Manager at Cyncare Health Ltd Brighton

Very many thanks for your kind words - it makes all the efforts of our amazing team worthwhile. Thank you for making it easy to care for her!


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Review from D B (Wife of Client) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came home from the hospital on 18th April under the care of Cyncare, but unfortunately died the next day. We only had 2 visits from the carers. I could see from the house visits that we were in good hands and the care would be fine. I was hoping to begin a happy and caring relationship with
them but that was not to be. Thank you anyway. That's life!

Reply from Cynthia Princewill-Obadimu, Registered Manager at Cyncare Health Ltd Brighton

We were truly looking forward to building a nurturing relationship with you and your husband, and it saddens us deeply that circumstances prevented us from doing so. Your kind words mean a lot to us, and we are very happy to have been able to help. Thank you!


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Review from M G (Daughter of Client) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been extremely pleased with the care our father has received during his palliative care. His carers have been respectful and treated Dad with kindness and great patience. We have been particularly impressed with how flexible Cyncare has been when our family needs and circumstances change. We
could not have managed without their support.

Reply from Cynthia Princewill-Obadimu, Registered Manager at Cyncare Health Ltd Brighton

Thank you so much for such a lovely review. It was our pleasure looking after your dad. It was a pleasure to be able to care for him at his palliative stage. Our love to your family. Take care.


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Review from H V (Daughter of Client) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care company has provided a very high standard of care. My mother’s 24-hour carers are very dedicated and the level of support has made my mother calmer and more at ease with her condition of dementia. I would highly recommend this agency having used other agencies that did not offer such a good
standard of care and compassion in a difficult situation. They are also fairly priced compared to others.

Reply from Cynthia Princewill-Obadimu, Registered Manager at Cyncare Health Ltd Brighton

Thanks for taking the time to leave this review! We are very pleased to hear this. It is rewarding to receive such positive feedback about the quality care received, and this means a great deal to us and the care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.5 (9.529)

Overview of Review Score

The Review Score of 9.5 (9.529) out of 10 for Cyncare Health Ltd Brighton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.829 for Cyncare Health Ltd Brighton is calculated as follows: ( (34 Excellents x 5) + (7 Goods x 4) ) ÷ 41 Ratings = 4.829

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Cyncare Health Ltd Brighton is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Cyncare Health Ltd Brighton

What Type of Services does Cyncare Health Ltd Brighton offer?

Cyncare Health Ltd Brighton offers Home Care.

How many Carers does Cyncare Health Ltd Brighton employ?

Cyncare Health Ltd Brighton employs 34 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cyncare Health Ltd Brighton to verify any information. View our terms and conditions. Cyncare Health Ltd Brighton has a Platinum Service – more info.