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Golden Atara Healthcare has a Review Score of 9.5 (9.514) out of 10, based on 6 reviews in the last 2 years. Over all time Golden Atara Healthcare has 6 reviews.
Review from Carole D (Daughter of Client) published on 10 March 2025
Submitted via Website •
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Reply from Martin M, Director at Golden Atara Healthcare
Thank you so much for a wonderful and thoughtful review. The carers who look after your mum are thankful and always happy to support your mum. She is wonderful.
Staff
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Management
Treated with Dignity
Value for Money
Review from A W (Daughter of Client) published on 8 July 2024
Submitted via Postal Card •
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Reply from Martin Mupandare, Director at Golden Atara Healthcare
Thank you for your review, we hope you and the family are doing well.
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Management
Treated with Dignity
Value for Money
Review from Catherine P (Wife of Client) published on 8 May 2024
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Vanessa C (Daughter of Client) published on 1 March 2024
Submitted via Website •
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Reply from Martin Mupandare, Director at Golden Atara Healthcare
Thank you for your kind words. Your dad was a very wonderful man, deeply missed. The whole team at Golden Atara speak fondly of your dad with the jokes he used to make.
We wish you all the best for you, your mum and your wider family.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D L (Daughter of Client) published on 6 September 2023
Submitted via Website •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sharon B (Daughter of Client) published on 31 July 2023
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The Review Score of 9.5 (9.514) out of 10 for Golden Atara Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.914 for Golden Atara Healthcare is calculated as follows: ( (32 Excellents x 5) + (3 Goods x 4) ) ÷ 35 Ratings = 4.914
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Golden Atara Healthcare is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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