Okiri Healthcare

32 Clarendon Chambers, Unit 1, Nottingham NG1 5LN
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9.8 9 Reviews
  • Okiri Healthcare, Nottingham
The registered manager is trained to a Master's degree level in clinical care and has a great passion for best practice which she has brought into personal care and support for service users. She has a great passion for improving clients' outcomes ensuring that services are centred around the needs of clients. As an advanced clinical pharmacist, she takes medication management very seriously and has trained all staff in effective medication management.

The team at Okiri Healthcare take pride in their in-depth knowledge in both personal care and medication management. They will help you manage your medication as prescribed by your doctor and as stated in your care package and care plan. You will need to introduce them to your local GP surgery and your nominated community pharmacy team.

At Okiri Healthcare, they team are proud of their innovative care delivery culture. They put patient-centred and individualised care at the heart of their service delivery. They take their time to understand your needs and to get to know you better: this is the root of their innovative personal care delivery. They foster a culture that actively encourages kindness, and hand-pick staff to match your care needs building trust and a strong level of connection between you and staff.

They are dedicated to providing clients with the best possible care, and they strive to build lasting relationships with service users. They are fully compliant with all the care regulations and staff are all fully vetted, trained, and insured.

At Okiri Healthcare, the team strive to develop and maintain a lasting relationship with service users so when you need their services, they won't let you down.

If you are looking for a reliable, compassionate, and dedicated care agency in England and Wales, look no further than Okiri Healthcare.

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Care Provided by Okiri Healthcare

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Support Worker
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Nursing Care (on a contracted hours basis)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Okiri Healthcare Ltd
  • Person in charge
  • Joy Okafor (Manager)

Funding & Fees Guide for Okiri Healthcare

  • Prices

  • From £23.00 per hour + £2 Travel charge per carer per visit. Each care package is independently assessed, and costings are applied depending on the complexities of the care package required. All costs are thoroughly discussed with our manager.

  • We are also very negotiable
    We price match

Okiri Healthcare Reviews (9)

9.8

Okiri Healthcare has a Review Score of 9.8 (9.823) out of 10, based on 9 reviews in the last 2 years. Over all time Okiri Healthcare has 9 reviews.

Overall Experience

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Review from J G (Wife of Client) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been receiving care from Okiri Health for a long time now. Okiri Health are the elite of care services and in my and my husband's opinion they are 'world-class'. Their manager is professional, polite, kind and supportive and we are lucky to have a lady who comes to take care of my husband
for a few hours every day apart from a Sunday as I have enough help on that day from family. My husband and I find this carer to be professional, polite and super friendly like a ray of sunshine, my husband feels safe and comfortable with her as do I. I can leave her to take care of my husband and our home knowing he is cared for and he is respected. We trust her implicitly and would be lost without her. I have to say since we were introduced to Okiri Health we have had continued support with the manager checking in on us regularly. Clearly, a caring company that employs the right people to care for its clients. My husband and I highly recommend Okiri Health.

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Review from Julie H (Daughter of Client) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When we were given the news of my mum being at the end of life as you can imagine this was devastating to us as a family. Working within the NHS myself for over 10 years I know what standards of care need to be, I can honestly say that from being put forward for Okiri I was apprehensive. However the
manager was extremely informative, kind and helpful the carers were so attentive, caring, respectful and worth their weight in gold! The company kept it to the same 3 carers which was absolutely brilliant for the continuity of healthcare that needed to be provided. My mum loved every one of them! If I was to ever recommend a health care provider it would definitely be Okiri 100% so professional and nothing was too much trouble. This company really did go above and beyond.

Reply from Joy Okafor, Director/ RM at Okiri Healthcare

Thank you so much for your kind words, and for taking the time to write this review. It was indeed a great pleasure working with you and your mum. Our promise and commitment at Okiri Healthcare is to make every experience count by attending to our service users with kindness and a caring attitude. We see every service user as part of our family, and we make them feel at home while we work professionally, empowering and improving their lives. We love what we do, "Caring with Love." Thank you.


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Review from Tracey S (Daughter-in-law of Client) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Girls were very attentive to my relative, they fulfilled their tasks well. The individual care they gave was outstanding, even when my relative just needed a hug. The cleaning tasks were fulfilled daily, and the staff always checked if they were needed for anything else before they left for the day.
Loved the fact that we didn't have numerous carers and that the same three were used every day.

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Review from Jodie M (Granddaughter of Client) published on 15 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Okiri Healthcare have been great right from attending to completing a care plan through to delivering personal care to my Nan.
They listened attentively to my Nan's wishes of what she would like support with and my Nan reports that the carers that visit are very friendly, caring and take their time
to tend to her needs.
The manager stays in regular contact to ensure all is well and the plan in place is still meeting my Nan's needs.
Would definitely recommend it, keep up the good work.

Reply from Joy Okafor, Director/ RM at Okiri Healthcare

Thank you so much for your kind words and for taking the time to write this review. Our promise and commitment at Okiri Healthcare is to make every experience count by attending to our service users with kindness and a caring attitude. We see every service user as part of our family, and we make them feel at home while we work professionally, empowering and improving their lives. We love what we do, "Transforming personal care." Thank you.


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Review from P M (Grandson of Client) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found the carers from Okiri to be the most pleasant staff to come in to get my nan up in the morning, dress and wash her. My nan commented that the staff are very gentle with her and are very good. They come on time every day and do not leave until they are sure everything has been completed.
Thank you for providing us with such a good service, it's nice to have confidence in a team that supports you with a loved one.
The manager also calls in regularly to ensure everything is satisfactory with their service and if there is anything else they can help with.

Reply from Joy Okafor, Director/ RM at Okiri Healthcare

Thank you for your kind words and for taking the time to write this review. Our promise and commitment at Okiri Healthcare is to make every experience count by attending to our service users with kindness and a caring attitude. We see every service user as part of our family, and we make them feel at home while we work professionally, empowering and improving their lives. We love what we do, "Transforming personal care." Thank you.


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Review from Julie N (Daughter of Client) published on 31 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone who came into my dad's home to look after him, treated him with so much kindness and respect. This made all the difference to my dad and also me, to know that he was cared for overnight when I wasn't there.
Sometimes people come into your life, for whatever reason, then they leave again,
but you never forget them and how they cared.
This is how I feel about the two special ladies who looked after my Dad.
They made my dad's final journey more settled.
Thank you isn't enough.

Reply from Joy Okafor, Director/ RM at Okiri Healthcare

Thank you for your kind words Julie, and for taking the time to write this review. Our promise and commitment at Okiri Healthcare is to make every experience count by attending to our service users with kindness and a caring attitude. We see every service user as part of our family, and we make them feel at home while we work professionally, empowering and improving their lives. We love what we do, "Transforming personal care." Thank you.


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Review from A C (Friend of Client) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Okiri are fantastic! Very professional from communication to actually looking after their client. They have been looking after a friend's relative and we see a positive difference. I highly recommend them.

Reply from Joy Okafor, Director/ RM at Okiri Healthcare

Thank you for taking the time to leave Okiri Healthcare a review.
We pride ourselves on our high level of professionalism and excellence in care as we work in line with the CQC standard.


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Review from F H (Sister of Client) published on 3 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, caring company. The carers are brilliant, and my brother loves them. He seems so much happier since we moved to this agency. Couldn't recommend them enough! Thank you to the manager and the team; you're the best.

Reply from Joy Okafor, Director/RM at Okiri Healthcare

Thank you for your kind words and for taking the time to write this review.
Our promise and commitment at Okiri Healthcare is to make every experience count by attending to our service users with kindness and with a caring attitude. We see every service user as part of our family and we make them feel at home while we work professionally, empowering and improving their lives.
Thank you.


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Review from Alan C (Client) published on 22 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and team were involved to tend to my wife's personal care and hygiene package.
This was carried out to what I believe to be of a high standard, letting /encouraging me to get involved, which I did with no problem.
They were always punctual, reliable and professional in their approach,
and their attitude towards my wife, I believe, gave her much comfort.
If they progress in any future care business venture, adopting the same ethics and level of professionalism, I am sure they will succeed.

Reply from Joy Okafor, Director/ RM at Okiri Healthcare

Dear Alan, thank you for your kind words and for taking the time to write this review.
Our ethos at Okiri Health Care is to promote best practices and make every moment matter and every experience a memorable one while we work as a team providing personalised care in the most professional manner. At Okiri Health Care, every service user is a part of our family.
Kind Regards
Management Team
Okiri Health Care


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Current Review Score: 9.8 (9.823)

Overview of Review Score

The Review Score of 9.8 (9.823) out of 10 for Okiri Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.923 for Okiri Healthcare is calculated as follows: ( (48 Excellents x 5) + (4 Goods x 4) ) ÷ 52 Ratings = 4.923

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Okiri Healthcare is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (2)

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Joy Okafor

Job Title: Registered manager

Joined: 2023

The service we provide is led by a registered consultant pharmacist whose passion for caring for the elderly led her into taking up training with the frailty academy. Our registered manager Joy Okafor is also an advanced clinical practitioner and part of her role is home visits.


She looks after elderly patients and house-bound patients by visiting them and providing them with clinical care in the comfort of their own homes.


She is very experienced in providing clinical care and personal care to old people and she is registered with the CQC.
Joy is also a committee member of the National Institute for Health and Care Excellence (NICE).


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Nelly H Kyamanywa

Job Title: Senior Carer

Joined: 2023

Nelly is a Nursing student, currently working as one of our senior carers.


She is a caring, versatile, conscientious, polite and hardworking healthcare assistant with a keen interest in delivering high-quality care to her service users in care and private homes to meet all aspects of their nutritional, physical, mental and emotional well-being.


Nelly is a team player, always willing to lend a helpful hand and able to follow instructions to carry out all duties during her shift


Frequently Asked Questions about Okiri Healthcare

What Type of Services does Okiri Healthcare offer?

Okiri Healthcare offers Home Care & Nursing Care.

How many Carers does Okiri Healthcare employ?

Okiri Healthcare employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Okiri Healthcare to verify any information. View our terms and conditions. Okiri Healthcare has a Platinum Service – more info.