Regal Court

Royal Arsenal Gatehouse, Beresford Square, London SE18 6AR
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9.5 6 Reviews
  • Regal Court, London
Regal Court Ltd deliver supported living services to people with mental health issues, learning disabilities and associated needs. These services include help with daily living/life skills, assistance with accessing welfare benefits, and liaising with other agencies and organisations. Regal Court is owned and managed by an experienced Registered General Nurse with over 15 years of experience in the care sector.

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Care Provided by Regal Court

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help
  • Older Person Care
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Regal Court Ltd
  • Person in charge
  • Mercy Dingwiza (Manager)

Regal Court Reviews (6)

9.5

Regal Court has a Review Score of 9.5 (9.486) out of 10, based on 6 reviews in the last 2 years. Over all time Regal Court has 6 reviews.

Overall Experience

  • 5
  • 1
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Date Published

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Review from R M (Sister of Client) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't express how grateful I am for the exceptional care my family member received at Regal Court. The staff are incredibly compassionate and attentive, always going above and beyond to ensure the residents feel comfortable and valued. The facilities are clean and well-maintained, providing a warm
and welcoming environment. They offer a variety of engaging activities that keep the residents active and social. I highly recommend this care home to anyone looking for a safe and loving place for their loved ones.

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Review from T J (Aunt of Client) published on 25 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a family member today at her placement and there was a very warm welcome at the home. The staff were polite and offered us hot drinks. Our relation gave us a tour of the house and it was very clean and all clothes nicely folded in her room. It looked like a hotel, very impressive way of living
does not look life supported living at all. The home is beautiful and well presented. We were informed to just call and book our visit whenever we want to come which is nice. Thank you.

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Review from R A (Friend of Client) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are hardworking, their staff put all their service user first in their care.
The management team are hard-working and treats both their service users, their families, and staff with dignity.
They provide the best care for their service users.

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Review from A T (Client) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so very happy with where I am staying. I feel very well supported and listened too by all the staff.

Reply from Ify Eminike, Deputy Manager at Regal Court

Thank you so much for your kind words! We're thrilled to hear that you're enjoying your stay and feel supported by our team. Providing a welcoming and attentive environment is something we strive for every day. If there's ever anything more we can do to make your experience even better, please let us know.


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Review from O E (Client) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My carer supports me very well and helps me clean my room, prepare food also go through some errands. She educated me on personal hygiene and encouraged me to live a healthy life. She takes me out and we do activities also she helps me find work. I'm very honoured to live where I am.

Reply from Marie, Care Manager at Regal Court

Thank you so much for your kind words. We're delighted to hear that your carer has been such a positive support for you. It's wonderful that you enjoy activities together and progress toward your goals. We feel honoured to be part of your journey and are here to keep supporting you every step of the way. If there's ever anything more we can do to make your experience even better, please let us know.


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Review from David. S (Client) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Regal Court provide me with personal care every week, nothing seems to be too much trouble, the carers that have attended to me have been very professional and kind and understand my needs, they have accompanied me on outings as I have a mobility disability, I would recommend their services to anyone,
thanks to them I'm living a better life, without their visits life would be very lonely, I look forward to their every visit, they are my friends and family, thank you to the staff, keep up the good work.

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Current Review Score: 9.5 (9.486)

Overview of Review Score

The Review Score of 9.5 (9.486) out of 10 for Regal Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.886 for Regal Court is calculated as follows: ( (32 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 35 Ratings = 4.886

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Regal Court is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Regal Court

What Type of Services does Regal Court offer?

Regal Court offers Home Care.

How many Carers does Regal Court employ?

Regal Court employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Regal Court to verify any information. View our terms and conditions. Regal Court has an Enhanced Service – more info.