Waverly Care Services Ltd

I’m Isaac Ncube, with over 20 years of experience in Health and Social Care, my background spans NHS hospitals, domiciliary care, and elderly nursing homes, all supported by a strong professional record. Over the years, I’ve developed the skills, experience, and leadership necessary to manage high-quality domiciliary care services effectively.
My career has shaped my ability to manage care services efficiently and with compassion. As a Social Worker for over seven years, I gained valuable experience in care planning, safeguarding, and working with multidisciplinary teams. As a Team Lead, I managed and supervised social workers, coordinated care packages, and ensured compliance with best practices. I developed strong skills in risk assessment, safeguarding, and regulatory compliance, ensuring care was tailored to individual needs while meeting CQC and local authority standards. Working alongside GPs, district nurses, and dietitians strengthened my ability to provide truly holistic care. Leading and mentoring staff allowed me to support professional growth and maintain high service standards.
Before transitioning into social work, I spent 12 years as a Care Assistant, including three years as a Senior Carer and Team Lead. These roles gave me a deep understanding of frontline care and the challenges faced by both staff and service users. I provided hands-on care, supporting individuals with personal care, mobility, and medication management. I also gained experience in workforce planning, managing rotas, handling on-call duties, and ensuring care continuity. Training and mentoring staff was an essential part of my role, ensuring that new carers felt supported and confident in delivering high-quality care. Building strong relationships with clients, their families, and healthcare professionals was also key, as communication is at the heart of great care.
Having worked in both frontline and leadership roles, I bring a well-rounded approach to managing domiciliary care services. My experience allows me to balance operational efficiency with a strong focus on quality, safety, and person-centred care. As Registered Manager, I am committed to maintaining high standards by drawing on my expertise in risk management, compliance, and leadership. Supporting and developing my team is a priority, ensuring staff are well-trained, motivated, and able to provide exceptional care. I also believe in strong collaboration with healthcare professionals, local authorities, and families to enhance service delivery. Staying up to date with best practices and regulatory changes is key to continuous improvement, and I am dedicated to ensuring our care provision remains outstanding.
At Waverly Care Services Ltd, my goal is to create a service that not only meets but exceeds expectations, ensuring our clients receive the best possible care while supporting our staff to thrive in their roles.

I'm Muzi, a Care Coordinator, with a genuine passion for supporting vulnerable individuals. My journey in the care sector has been diverse, from hands on roles as a carer at Choices Healthcare to coordinating care packages as a Care Coordinator at Leighview. These experiences have given me a solid foundation in planning personalised care, liaising effectively with service users, their families, and various healthcare professionals.
During my Social Work placement with the Physical and Sensory Impairment Team at Essex County Council, I honed my skills in conducting assessments, developing support plans, and working collaboratively within a multidisciplinary team. I've also gained valuable experience in drafting care plans, managing risk assessments, and organising staff rosters to ensure each individual’s needs are met in a timely and person-centred way.
I'm known for my clear communication, attention to detail, and ability to adapt in fast-paced environments which are all essential qualities for a Care Coordinator in domiciliary care. I’m excited to continue making a real difference by delivering high quality care with compassion and professionalism.

Hi, I'm Mavis, a Senior Carer with 15 years of experience across a range of care settings, including care homes and domiciliary care. My extensive background has equipped me with a deep understanding of the complex challenges individuals face and the importance of delivering person-centred care.
I've worked in environments where I've been at the forefront of tackling diverse care scenarios, both positive and challenging. This hands-on experience means I've seen it all and am adept at managing any situation with empathy, professionalism, and calm resilience. My expertise in assessing individual needs and implementing tailored care plans ensures that every service user receives the highest quality of support in a manner that respects their dignity and promotes their well-being.
With a strong focus on continuous improvement and a commitment to adapting best practices, I consider myself not only a compassionate carer but also a mentor to my colleagues. My ability to lead by example and share my extensive knowledge makes me an invaluable asset to any domiciliary care provider aiming to offer outstanding, person-centred care.