Abihealth - Tees Valley

Cargo Fleet Offices, Middlesbrough TS6 6XJ
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8.0 1 Review
  • Abihealth - Tees Valley, Middlesbrough
Abihealth are part of The Tees Valley Complex Care & Support Framework providing complex care, live in care and home care services throughout the Tees valley area. This includes Middlesbrough, Stockton-on-Tees, Redcar & Cleveland, Hartlepool and Darlington.

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Care Provided by Abihealth - Tees Valley

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Admission Criteria
    • No restrictions

Funding & Fees Guide for Abihealth - Tees Valley

  • Prices

  • Typically £20/£25 per hour. This can be broken down into 15 minute or 30 minute visits.

  • Fees are very much dependent upon the completion of a fully comprehensive needs assessment and allowing sufficient time to ensure that all care is person-centred and delivered with dignity and professionalism.

Abihealth - Tees Valley Reviews (1)

8.0

Abihealth - Tees Valley has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Abihealth - Tees Valley has 1 review.

Overall Experience

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Date Published

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Review from S R (Brother of Client) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been over a year since we employed carers from Abihealth. I am therefore in a good position to express an honest opinion of how their performance and how they have carried out duties.
Abihealth is employed to help/support a severely disabled brother. Carers are present three/four times a day,
seven days a week. They have maintained punctuality, carried out duties in a trustworthy, friendly manner, shown commitment, always both helpful and adaptable. Over time, we have established great working relationships with all. My disabled brother is very responsive towards their happy and caring manner. My father too enjoys/ welcomes their company. It has also been very easy to contact management when needed to implement/accommodate any change which at times are unexpectedly thrust upon us. Never has there been a single time when an effective outcome has not been achieved.
A great team! We have no worries and are totally grateful for what they have continually provided.

Reply from Steve Gibson, Complex Care Manager at Abihealth - Tees Valley

Thank you for your kind words and for taking the time to review Abihealth. I will ensure that your review is shared with all of the care staff involved with your brother. I am sure they will be thrilled with your comments. Thanks again.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Abihealth - Tees Valley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Abihealth - Tees Valley is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Abihealth - Tees Valley is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Abihealth - Tees Valley

What Type of Services does Abihealth - Tees Valley offer?

Abihealth - Tees Valley offers Home Care.

How many Carers does Abihealth - Tees Valley employ?

Abihealth - Tees Valley employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Abihealth - Tees Valley to verify any information. View our terms and conditions. Abihealth - Tees Valley has an Enhanced Service – more info.