Brisca Healthcare Durham

Office 8, East Durham Business Ct, Station Town, Wingate TS28 5HD
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9.7 21 Reviews
  • Brisca Healthcare Durham, Wingate
Brisca Healthcare Durham offers Homecare / Domiciliary Care Services in Durham City, East Durham, and the surrounding areas in County Durham region. They specialise in hourly care, live in care, supported living, sleep ins, working nights, respite care and short breaks for children.

The services include personal care, transfers in and out of bed, helping with housework, shopping, prompting/administering medication, attending GP appointments, collection prescriptions, food preparation, etc.
   
The trained and friendly staff at Brisca Healthcare make sure people needing home care support have their needs and wishes met while their dignity and independence are upheld.

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Care Provided by Brisca Healthcare Durham

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Prieska Chimhini (Registered Manager)

Funding & Fees Guide for Brisca Healthcare Durham

  • Prices

  • £21 - £24 per hour

  • Fees are depended on the needs of the clients/Service-User

Brisca Healthcare Durham Reviews (21)

Total of 21, showing 21-21
9.7

Brisca Healthcare Durham has a Review Score of 9.7 (9.700) out of 10, based on 21 reviews in the last 2 years. Over all time Brisca Healthcare Durham has 21 reviews.

Overall Experience

  • 14
  • 7
  • 0
  • 0
  • 0

Date Published

21
10
18
21
0

Review from L S (Niece of Client) published on 27 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience with Brisca Healthcare has been positive. The carers are professional and understanding of the patient/client, even in challenging circumstances.
They understand that it is an emotional time for families when a member needs extra care/support and also for the patient/client. The carers
from Brisca have kept us up to date at every step and shown much kindness to my uncle.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you for your positive review and feedback. It was a pleasure to care for your uncle. We are always here to help in any way. We at Brisca Healthcare love what we do, and we take pride in ensuring our clients receive the best care possible.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for Brisca Healthcare Durham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.700 for Brisca Healthcare Durham is calculated as follows: ( (85 Excellents x 5) + (34 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 120 Ratings = 4.7

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Brisca Healthcare Durham is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Meet the Team (1)

Prieska

Prieska Chimhini

Job Title: Managing Director

Joined: 2014

Prieska has 10 years of teaching experience in primary education (from 1996) and 2 years experience of teaching Adult Education in Business Studies and Economics. She has also run a cleaning business for 2 years (2007 to 2009) which enriched her transferrable skills in different areas. She has also done voluntary work for six months, as an administrative assistant at Imperial NHS Trust (Charing Cross Hospital), learning for work from May 2014 to October 2014. Currently, Prieska is the Managing Director at Brisca Healthcare Ltd. She has been in this position since August 2014. During her spare time, she does Healthcare Business consultations and coaching to new start-up Businesses in the Healthcare sector. Prior to that, Prieska worked as a Health Care Assistant for Bupa Care Homes for 4 years, working both day and night shifts with elderly people. She further worked for Essex County Council at Hargrave House for 5 years, working with children and young adults who are Autistic and have challenging behaviour. She also had experience in domiciliary care as she once worked for Red Spot Group and Thurrock Council. Prieska loves to serve the community she lives. She is the founder and Chairperson for She-Unity Support, a Registered Charity Organization, aimed to assist BME African women in the UK experiencing domestic violence and abuse.


Qualifications: Diploma in Education, Level 5 Diploma in Principles of Management and Leadership, Cert in Business Admin, Bed EAPPS, PGCE, MBA, MSc HRM.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Brisca Healthcare Durham to verify any information. View our terms and conditions. Brisca Healthcare Durham has an Enhanced Service – more info.