BritzHealth Care Ltd

1, Unit 4, Clayfield House, Tickhill Road, Balby, Doncaster DN4 8QG
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8.8 4 Reviews
  • BritzHealth Care Ltd, Doncaster
Britzhealthcare delivers care services to those who need help around the home or clients with specialist care needs such as: vulnerable adults, clients with social companionship needs, to care services including mental health. Staff recognise cultural beliefs, attitudes and health practices of different ethnic communities, and are committed to providing a professional high quality service.

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Care Provided by BritzHealth Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Britz Health Care Ltd
  • Person in charge
  • Mable Jombe (Manager)

Funding & Fees Guide for BritzHealth Care Ltd

  • Prices

  • Rates starting from:
    1 hour - £25.00
    45 minutes - £20.00
    30 minutes - £17.00
    15 minutes - £14.00

  • Fees depending on the care needs required per individual.
    This includes number of carers and number of calls per day.

BritzHealth Care Ltd Reviews (4)

8.8

BritzHealth Care Ltd has a Review Score of 8.8 (8.792) out of 10, based on 4 reviews in the last 2 years. Over all time BritzHealth Care Ltd has 4 reviews.

Overall Experience

  • 1
  • 3
  • 0
  • 0
  • 0

Date Published

4
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4
4
0

Review from A M (Client) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care is very good. They are very kind and friendly.

Reply from Mable Jombe, Registered Manager at BritzHealth Care Ltd

Thank you for your time and its good to know you are happy with the support you are receiving.


Staff

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Management

Treated with Dignity

Value for Money

Review from N H (Client) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My care arrangement continues to proceed in a very satisfactory manner. Any minor changes in routine, to accommodate improvements to domestic arrangements etc, have been dealt with without fuss. My carers come from a regular team who are now fully aware of the routines. There is an excellent system
and advice in place via mobile phone which ensures that carers know what to expect on each visit. As stated above I am very pleased with the situation.

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Management

Treated with Dignity

Value for Money

Review from V B (Client) published on 23 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It has been 5 months since I am receiving care from BritzHealth caregivers and I am pleased with the service provided. The carers are very punctual very polite and pat attention to detail when carrying out tasks. They always seek my approval before attempting to do any tasks and ensured that I am satisfied
with the quality of care.
Their communication skills are good. I can converse with any carer on a platonic level.

Reply from Mable Jombe, Registered Manager at BritzHealth Care Ltd

Thank you for taking your time to leave such a lovely review. We are happy to hear you are pleased with the service provided. We know how important it is for our clients and carers to build a good relationship, and love to hear the positive difference that this can make to our clients' wellbeing.


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Treated with Dignity

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Review from Michael G (Father of Client) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

BritzHealth Care took over the care of my daughter last August after she had a stroke, she is also an above-the-knee amputee, with other problems. They are a new care company. I was a little fearful that they would not cope with her but after a few months, I realised that they are doing a very professional
job with her care and support. I started to see a vast improvement in her well-being. She started to shine and smile a lot more - everything is not perfect but it's better than it's been for a while. Well done BritzHealth Care, keep it up.

Reply from Mable Jombe, Registered Manager at BritzHealth Care Ltd

Thank you for sharing your wonderful feedback about BritzHealth Care. We are very happy that you feel more confident with your daughter under our care. It's heartening to know that we have made such a positive impact on your daughter's confidence and well-being. It's wonderful to know that our efforts are making a positive difference to her and the family.


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Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.8 (8.792)

Overview of Review Score

The Review Score of 8.8 (8.792) out of 10 for BritzHealth Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.542 for BritzHealth Care Ltd is calculated as follows: ( (14 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.542

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for BritzHealth Care Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (3)

Emma

Emma

Job Title: Administrator

Joined: 2022

Office Administration, in charge of office operations. Assists and supports executives, staff, clients and human resources.


Mable

Mable

Job Title: Registered Manager

Joined: 2021

Registered Manager is responsible for day-to-day operations and regulations.


Rufaro

Rufaro

Job Title: Care Coordinator

Joined: 2023

Organisation and management of care services. Key contact for clients and their families.


Frequently Asked Questions about BritzHealth Care Ltd

What Type of Services does BritzHealth Care Ltd offer?

BritzHealth Care Ltd offers Home Care.

How many Carers does BritzHealth Care Ltd employ?

BritzHealth Care Ltd employs 17 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact BritzHealth Care Ltd to verify any information. View our terms and conditions. BritzHealth Care Ltd has an Enhanced Service – more info.