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Healing Hands Care Solutions - Leigh has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Healing Hands Care Solutions - Leigh has 1 review.
Review from R Y (Father of Client) published on 15 November 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
They were punctual and consistent meaning that there was stability and uniformity to what he needed.
Without a doubt, I would recommend them to anyone. I cannot praise them enough and the work done with my dad, and ultimately for the rest of the family. Pure gold. Thank you to the Manager you were my angel in my dad's house. I won't say good-bye to you as that is too final and our lives may yet cross so I will instead say see you around.
Reply from Enock Kamhiriri, Support Worker at Healing Hands Care Solutions - Leigh
As Healing Hands Care Solutions care team we would like to say it was a great honour and privilege for us to care for your dad. Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.0 (8.000) out of 10 for Healing Hands Care Solutions - Leigh is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Healing Hands Care Solutions - Leigh is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Healing Hands Care Solutions - Leigh is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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