Keko Personnel Ltd

37 Petersfield Road, Staines-upon-Thames TW18 1DF
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8.5 2 Reviews
  • Keko Personnel Ltd, Staines-upon-Thames
Keko Personnel Limited is a new home care provider in the Staines-Upon-Thames area of Surrey.

The owner and Registered Manager has worked in the care industry for over 24 years. The company was set up following the death of the manager's father from vascular dementia. Keko Personnel provides person centred care with a holistic approach, maintaining confidentiality with personal details of the people and their family members. Keko Personnel promotes independence, choice, equal opportunity, diversity and inclusion.

The safety of the Service User is important to Keko Personnel, as such all staff members employed go through DBS checks, interview screening and obtaining references as well as making sure they possess the right qualification to match the need of the Service User, training is also provided to equip staff in order to be up to date with regulations. Once the right care and staff has been established, a risk assessment/needs assessment is carried out in order to establish the exact care needs.

The Service User is always at the centre of the decision making, but where it is established that they do not have the mental capacity to make decisions, the legal requirement to obtain necessary documentation that will support care package is acquired. Where necessary family members, professionals and advocates are invited to take part with the permission of those representatives.

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Care Provided by Keko Personnel Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Keko Personnel Ltd
  • Person in charge
  • Stella Okechi-Nworjih (Registered Manager)

Funding & Fees Guide for Keko Personnel Ltd

  • Prices

  • Visit of one hour duration is £25 weekday, please ring the office for further enquiries.

  • The cost of care will depend on the level of care required.

Keko Personnel Ltd Reviews (2)

8.5

Keko Personnel Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Keko Personnel Ltd has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from Amanda D (Daughter of Client) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager of Keko personnel services has been a great help and good advice. She is very good with my mother. With personal care. She comes in 2 times a day. I found this Keko Personnel through an app. I left a long message and the manager got in touch with details so we spoke over the phone and then
met up at my mother's house. We both decided for her to start on a Monday.

Reply from Stella Okechi-nworjih, Director/Registered Manager at Keko Personnel Ltd

Thank you for using our service, we are always here to provide your care with a difference.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from F O (Son of Client) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff members are incredibly compassionate and attentive, always ensuring that my mother's needs are met with kindness and professionalism. They take the time to engage with her, making her feel valued and respected.
I am especially impressed by how the Keko Personnel Ltd care home accommodates
individual needs, recognising my mother's unique challenges and providing tailored support.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Keko Personnel Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Keko Personnel Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Keko Personnel Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Keko Personnel Ltd

What Type of Services does Keko Personnel Ltd offer?

Keko Personnel Ltd offers Home Care.

How many Carers does Keko Personnel Ltd employ?

Keko Personnel Ltd employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Keko Personnel Ltd to verify any information. View our terms and conditions. Keko Personnel Ltd has a Platinum Service – more info.