Northern Angels Care Ltd

Unit 13 Brook Street, Driffield YO25 6QP
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9.3 7 Reviews
  • Northern Angels Care Ltd, Driffield
Northern Angels Care offers care to people living in their own homes in Driffield and the surrounding area.

Their carers are warm and compassionate and put dignity and respect at the heart of their care. The wellbeing and the comfort of the people they care for is always prioritised.

The expertise of the staff as well as their dedication embodies the whole spirit of Northern Angels Care.

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Care Provided by Northern Angels Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Northern Angels Care Ltd
  • Person in charge
  • Sharon Coleman (General Manager)

Funding & Fees Guide for Northern Angels Care Ltd

  • Prices

  • £26.60 Direct Payment per hour
    £30.00 Private per hour

Northern Angels Care Ltd Reviews (7)

9.3

Northern Angels Care Ltd has a Review Score of 9.3 (9.319) out of 10, based on 7 reviews in the last 2 years. Over all time Northern Angels Care Ltd has 7 reviews.

Overall Experience

  • 4
  • 3
  • 0
  • 0
  • 0

Date Published

7
2
7
7
0

Review from B S (Client) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All of the carers are lovely, especially the younger ones. All are very respectful to me. Ask about my welfare and always do what I ask. Always friendly and chat with me whilst doing their job.

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Review from Pamela M (Daughter of Client) published on 23 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff from management to carers at Northern Angels are simply outstanding. They 100% provide excellent care and compassion throughout. The carers are always on time, reliable and mentally engaging with my dad, who has dementia and Alzheimer's. I can 100%, hand on heart, say my dad is in good
hands when I am away. Simply exceptional service.

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Review from D E (Son of Client) published on 4 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Efficient friendly service. The staff are willing to accommodate any changes/requests the family may have. The staff are genuinely concerned about the client and house with family if they have any issues. The client enjoys the visits and the help she receives and they make each other laugh. Thank you.

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Review from Keith H (Client) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a person needing care assistance to help with medication, personal care, shopping and some social time away from my home, I really have high praise for both the management and care staff who deal with me on a daily basis. Their communication skills are brilliant. I 'm treated with respect and dignity,
they always have a happy attitude, take time to listen and help me as my condition changes. Cheer me up on my 'feeling down' days.

Reply from Sharon Coleman, Registered Manager at Northern Angels Care Ltd

Thank you for your review of our company. We are always here at the end of the phone if you need anything. Many thanks.


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Review from P B (Client) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very reliable and caring company from the management who are well organised and the carers who are punctual and hardworking. Anybody needing home care need to look no further.

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Review from Frederick H (Client) assisted by family/friend published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have appreciated the attentive care given by Northern Angels over many months. They are cheerful and reliable and a good source of support in the varied tasks necessary for the ongoing care I require.

Reply from Sharon Coleman, Registered Manager at Northern Angels Care Ltd

Thank you for your response to our company, We are always here, day or night for you, Thanks again.


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Review from F P (Client) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I am very happy with the service provided.

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Current Review Score: 9.3 (9.319)

Overview of Review Score

The Review Score of 9.3 (9.319) out of 10 for Northern Angels Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.619 for Northern Angels Care Ltd is calculated as follows: ( (29 Excellents x 5) + (10 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 42 Ratings = 4.619

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Northern Angels Care Ltd is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Sharon

Sharon Coleman

Job Title: Registered Manager

Joined: 2023

Sharon has been with the company for over a year and has over 20 years of care experience, from working in care homes and home care. Sharon is a very hard worker and will wear a uniform at any time to go into the field to deliver care.
She is hard-working and very ambitious in her job role as Registered Manager


Frequently Asked Questions about Northern Angels Care Ltd

What Type of Services does Northern Angels Care Ltd offer?

Northern Angels Care Ltd offers Home Care.

How many Carers does Northern Angels Care Ltd employ?

Northern Angels Care Ltd employs 7 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Northern Angels Care Ltd to verify any information. View our terms and conditions. Northern Angels Care Ltd has an Enhanced Service – more info.