Delore Care East Sussex

Caburn House, Unit 2, Brooks Road, Lewes BN7 2BY
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8.0 1 Review
  • Delore Care East Sussex, Lewes
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Care Provided by Delore Care East Sussex

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Older Person Care
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Joseph Olaleye (Manager)
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Delore Care East Sussex Reviews (1)

8.0

Delore Care East Sussex has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Delore Care East Sussex has 1 review.

Overall Experience

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Date Published

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Review from Sandra H (Daughter-in-law of Client) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Delore Care since June 2023. We have been very impressed by the quality of care that has been provided. The carers are punctual, efficient, friendly yet professional with well-developed interpersonal skills. Offering a high standard of person-centred care they also demonstrate flexibility
when things need to change. As a family we are very grateful and would without hesitation recommend Delore Care to both friends and family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Delore Care East Sussex is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Delore Care East Sussex is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Delore Care East Sussex is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Delore Care East Sussex

What Type of Services does Delore Care East Sussex offer?

Delore Care East Sussex offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Delore Care East Sussex to verify any information. View our terms and conditions. Delore Care East Sussex has a Basic Service – more info.