Bluebird Care Rotherham

Office 35, Bradmarsh Business Ctr, Bow Bridge Close, Rotherham S60 1BY
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10 33 Reviews
  • Bluebird Care Rotherham, Rotherham
Bluebird Care Rotherham believes that care matters and is committed to providing the highest quality, premium home care so that customers can remain safe, secure and happy in their own homes.

With exceptional attention to infection control measures, customers can be rest assured they receive the best in protection and safety. Bluebird Care Rotherham’s team offers a wide range of services from a half hour visit to round the clock live-in care. Tailored visits can include prescription and shopping collection to ensure their vulnerable customers stay safe inside.

Bluebird Care Rotherham aims to provide you with the same standard of care that they would expect for their own families. This means valuing each person’s unique qualities and seeing them as an individual, and not as a list of care needs.

Bluebird Care Rotherham’s full Live-in Care service is a popular option, where a suitably matched Care Assistant lives in the customer’s home. This enables customers to stay safe at home and the service is completely personalised to each individual customer and provides the ultimate in safety and protection.

Their aim is to give peace of mind to their customers, their families and loved ones. They have a reputation for going above and beyond for their customers, offering premium services that are reassuring to their families. Giving people the flexibility and choice that they need and wish with clear and concise communication.

With kindness and compassion, their highly-trained and trusted team undergo extensive training in all aspects of care provision and have enhanced disclosure clearance to deliver bespoke care packages that are tailored to individual needs. The enthusiasm and happy disposition within the care team keeps customers being themselves, doing the things they love, safe in the comfort of their own home.

Care Provided by Bluebird Care Rotherham

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Bola Sanni (Nominated Individual)

Funding & Fees Guide for Bluebird Care Rotherham

  • Prices
  • Fees vary depending on care needs and are available upon request


Bluebird Care Rotherham Reviews (33)

Total of 33, showing 1-20
10

Bluebird Care Rotherham has a Review Score of 10 (9.980) out of 10, based on 33 reviews in the last 2 years. Over all time Bluebird Care Rotherham has 33 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

The management and staff were exceptional from the moment we enquired about care for our mum, up until she passed away. They supported her, respected and protected her dignity. The carers were always on time. They paid attention to details, and they communicated any observations to the family. We cannot
thank them enough.

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Overall Experience  Overall Experience 5.0 out of 5

Brilliant care company, they go above and beyond for my nan. Nothing is ever too much trouble, from the carers to the management everybody is so caring and helpful. So thankyou so much for everything you do everyday

Reply from Bola Sanni, Director at Bluebird Care Rotherham

Thank you for your kind words of appreciation and the 5-star review!


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Overall Experience  Overall Experience 5.0 out of 5

Bluebird have been and continue to be wonderful. The staff are polite and respectful and very accommodating when we need to rearrange visits. They are always prompt in their responses to calls and emails and will help wherever they can. Mum really enjoys her time with her carer - who is very caring,
approachable and professional. We have no hesitation in recommending them as care providers and are so glad that we choose them for Mums care.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

Thanks for the 5-star review! We are delighted that you are happy with the service your mum receives, and we hope to keep it that way.


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Overall Experience  Overall Experience 5.0 out of 5

Find the carers very polite and friendly, always give duty of care, they always treat mum with dignity, always a good sense of humour, office always reply quickly if needed, and keep me informed of any changes. Would highly recommend.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

Thank you for your lovely words. We hope to keep up with our promise of exceptional services.


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Overall Experience  Overall Experience 4.0 out of 5

Found this care company through searching Bluebird, they were very thorough in the first review with us at our home, the carers were really professional in their work and care also very discreet when needed. I can't thank the male carers enough for the care and friendship shown to my partner.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

We're delighted to hear that you and your partner had such a positive experience with us. It's heartwarming to know that our team could support and carry out everything required. Thank you for such a great review.


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Overall Experience  Overall Experience 5.0 out of 5

From the first contact with Bluebird Care and their initial meeting, I had every confidence in the care they were to provide for Mum. Although Mum was resistant initially to accepting care, the team won Mum over and Mum would not be without the support she receives.
The management has such a flexible
approach, that changes in Mum's needs, can be adapted quickly and easily.
Communication is excellent and I know that I can always speak to someone about any changes or requirements Mum needs.
I am so glad we chose Bluebird Care Rotherham.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

Thank you for your kind words! We're so pleased to hear that our care and services have made a positive difference for your mom. Supporting her needs is our priority and we're glad you feel well-supported.


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Overall Experience  Overall Experience 5.0 out of 5

Though Mum's time with the Bluebird Care company was short but they look after Mum to my satisfaction. From the carers to the office team, I cannot fault the excellent service they offered to my mum.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

We truly appreciate your great feedback. Thank you for trusting us to support her.


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Overall Experience  Overall Experience 5.0 out of 5

We are so pleased with the high standard of care given to Mum. The carers are lovely.
From the moment we made contact with Bluebird Care, communication has been excellent. It is reassuring to have remote access to her carer visit record so that we can see how she is at each visit. The care was planned
with Mum and the rest of the family and was altered to accommodate improvements/changes in her condition. Our aim was to help Mum get her independence back following a short stay in hospital and it has been really helpful to have the same carers visiting.
Mums' safety and well-being are at the centre of all the care given and we are very happy with the service. Thank you.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

Your great feedback means so much to us and we're so happy to have earned it. Thank you for taking the time share your positive experience and thank you for trusting us to support her. Have a great day!


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Overall Experience  Overall Experience 5.0 out of 5

From my first contact with Bluebird, they have been caring and professional. The manager has been exceptionally helpful in helping my husband and I decide on a care path for our elderly mother. Our mother was very reluctant to accept any help but the carer's soon won her round with their kindness and
support. We have had regular follow ups to ensure the care package was right for us and any issues have been reported to us very promptly. The carer's have always turned up at times agreed and they are very helpful and hard working. The care provided has been exceptional and has made life a lot easier for all of us. Communication has been promptly replied to and always done with compassion. I would definitely recommend this company to our friends.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for taking the time share your positive experience and thank you for trusting us to support her.


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Overall Experience  Overall Experience 5.0 out of 5

The care provided by my dad's carer has been exceptional. Always punctual and offering friendly, sensitive help with washing and dressing each morning. To have the same carer every day for a month was wonderful and the alternative carer, when on rota, was also kind, friendly and effective.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

We appreciate your positive review about your experience with us, it has made our day! Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

The carer is kind and patient. She supports him fully with morning and evening routine and is a great help.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

Thank you for your fantastic feedback. It has made our day.


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Overall Experience  Overall Experience 5.0 out of 5

A very good experience all round. Carers were excellent with and for me as I was recovering from a major liver operation.
Office staff were always helpful, extending our care when we needed more. Invoicing promptly etc. Would recommend and use again.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

We're delighted to hear that you had such a positive experience with us. It's heartwarming to know that our team was able to support and carry out everything required. Thank you for such a great review.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was very nervous about allowing someone into her home and she was experiencing a lot of fear around losing control and autonomy. The care from Bluebird Care has categorically changed my mum's life for the better. Instead of losing something, she has gained independence, companionship and confidence.
She has nothing but wonderful things to say about the lady who comes to support her. She is treated with respect, dignity and kindness at all times. Most importantly, there is laughter and lightness and my mum is at her happiest after a visit from her carer.
Thank you so much. Not only is this invaluable for my mum but it also frees up my time and allows me to relax and not worry on our Bluebird days.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

Thank you for your kind and wonderful words, Amelia!


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Overall Experience  Overall Experience 5.0 out of 5

The attendance given to my wife, three times a day, seven days a week, by your employee was very professional.
The overall service of the company was complete in its commitment.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

We are delighted you are happy with the services we provide. Thank you for the excellent review!


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Overall Experience  Overall Experience 5.0 out of 5

All staff are very polite, gentle and are very accommodating to Mum's changing needs. I feel that Mum is very comfortable with the ladies (carers). We like the fact that the carers are able to have a good humour with Mum whilst giving 100% care at all times, this brightens her long day. Certain members
of the team are like family now but always very respectful and are very much appreciated.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

Thank you for your five-star review. We are glad to be part of this journey and the carers love looking after your mum!


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Overall Experience  Overall Experience 5.0 out of 5

The carers who came to support my father following an operation were outstanding they showed respect to him at all times.
They were punctual and positive and helped my father through a difficult recovery. They always put a smile on his face and came with a positive attitude. They were hard-working
and so caring. I am very grateful for the service provided as it helped my family during a difficult time to support my father. There was excellent communication from start to finish and the service was set up almost immediately. Thank you so much.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

Thank you so much for the wonderful review. We are glad to have supported your dad during his recovery. We wish the family all the best.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent from start to finish. Showed great care and consideration at all times and provided an atmosphere of confidence in all she did. The personal care she gave to my wife was superb. Showed herself to be capable of doing anything we asked and was always pleasant and approachable. I would say again,
excellent in everything we asked of her. Well done!

Reply from B Sanni, Director at Bluebird Care Rotherham

Thank you very much for your feedback, we were delighted to support your family over the short period. We are delighted about how you spoke highly of the staff who supported your wife. Once again, thank you!


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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service.

Reply from Bola S, Director at Bluebird Care Rotherham

We are thrilled to hear that you are happy with the services. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

The visits over four days were to cover a period of absence of my wife. The carer was always cheerful, on time and professional in her approach. Although i never had much that actually had to be done, I was helped and cared for in a pleasant and polite manner.

Reply from B Sanni, Director at Bluebird Care Rotherham

Thanks for the lovely review and wonderful words. We are glad to be of help during the short period.


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Overall Experience  Overall Experience 5.0 out of 5

The care my mum receives is very good and her carers are friendly with a great sense of humour. Keep the good work up.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

Thank you for your wonderful feedback! We take pride in the services we provide at Bluebird Care Rotherham.


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Current Review Score: 10.0 (9.980)

Overview of Review Score

The Review Score of 10 (9.980) out of 10 for Bluebird Care Rotherham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.980 for Bluebird Care Rotherham is calculated as follows: ( (194 Excellents x 5) + (4 Goods x 4) ) ÷ 198 Ratings = 4.98

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Rotherham is based on 33 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (3)

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Meet the Team (1)

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Bola Sanni

Job Title: Director

Joined: 2022

Bola brings a wealth of business management and analytical expertise to Bluebird Care. Prior to owning Bluebird Care Rotherham, Bola began her career as a care worker in 2004 supporting the elderly in nursing and residential homes. Her life took a different path when she moved into the world of Business and data analysis, where she worked on process improvement, change, and digital transformation projects within the NHS.


Despite how well her career climbed, she couldn’t shake the desire to work in an environment where she could support others and satisfy her natural affinity to care. She enjoys helping and supporting people and feels so privileged to have the opportunity to return to her career roots, fulfilling a lifelong dream of leading a profession that provides excellent quality care for those in the community.


She wants to make a real difference in the social care sector and make a positive impact on people’s lives. She's very focused on building a great care service for her local community and supporting people to live safely and happily. Thus, joining the wonderful family of Bluebird Care has allowed her the opportunity to make this happen in Rotherham.


Bola and the team would love to hear from anyone who is seeking homecare for themselves or for a loved one, or would simply like to talk to someone about the services Bluebird Care Rotherham provides.


Frequently Asked Questions about Bluebird Care Rotherham

What Type of Services does Bluebird Care Rotherham offer?

Bluebird Care Rotherham offers Home Care.

How many Carers does Bluebird Care Rotherham employ?

Bluebird Care Rotherham employs 20 carers.