Bluebird Care Rotherham

Office 35, Bradmarsh Business Ctr, Bow Bridge Close, Rotherham S60 1BY
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Top 20 award
10 33 Reviews
  • Bluebird Care Rotherham, Rotherham
Bluebird Care Rotherham believes that care matters and is committed to providing the highest quality, premium home care so that customers can remain safe, secure and happy in their own homes.

With exceptional attention to infection control measures, customers can be rest assured they receive the best in protection and safety. Bluebird Care Rotherham’s team offers a wide range of services from a half hour visit to round the clock live-in care. Tailored visits can include prescription and shopping collection to ensure their vulnerable customers stay safe inside.

Bluebird Care Rotherham aims to provide you with the same standard of care that they would expect for their own families. This means valuing each person’s unique qualities and seeing them as an individual, and not as a list of care needs.

Bluebird Care Rotherham’s full Live-in Care service is a popular option, where a suitably matched Care Assistant lives in the customer’s home. This enables customers to stay safe at home and the service is completely personalised to each individual customer and provides the ultimate in safety and protection.

Their aim is to give peace of mind to their customers, their families and loved ones. They have a reputation for going above and beyond for their customers, offering premium services that are reassuring to their families. Giving people the flexibility and choice that they need and wish with clear and concise communication.

With kindness and compassion, their highly-trained and trusted team undergo extensive training in all aspects of care provision and have enhanced disclosure clearance to deliver bespoke care packages that are tailored to individual needs. The enthusiasm and happy disposition within the care team keeps customers being themselves, doing the things they love, safe in the comfort of their own home.

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Care Provided by Bluebird Care Rotherham

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Bola Sanni (Nominated Individual)

Funding & Fees Guide for Bluebird Care Rotherham

  • Prices

  • Fees vary depending on care needs and are available upon request

Bluebird Care Rotherham Reviews (33)

Total of 33, showing 21-33
10

Bluebird Care Rotherham has a Review Score of 10 (9.980) out of 10, based on 33 reviews in the last 2 years. Over all time Bluebird Care Rotherham has 33 reviews.

Overall Experience

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Review from Gavin M (Grandson of Client) published on 31 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't recommend this company highly enough! They have been a godsend to our family, taking care of our 90-year-old grandad. Nothing has been too much trouble, they have been professional, caring and supportive to us as well as him. The guidance and support we have received has honestly been incredible.
It's lovely to be able to not only see on the notes the care he is receiving but having contact from the wonderful staff also gives us so much peace of mind. The manager and the team are so wonderful often going over and above, including staying over the allotted time when needed to make sure his needs are met. We're so grateful that our grandad can stay in his own home thanks to the care and support from them all.

Reply from Bola, Director at Bluebird Care Rotherham

Thank you for your wonderful words. It has been our pleasure and delight looking after him for almost a year now. We hope to keep up with the exceptional service.


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Review from S O (Grandson of Client) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers from BlueBird Care Rotherham demonstrated a level of compassion, professionalism, and dedication that truly exceeded our expectations. They not only attended to my nan's physical needs with expertise but also showed genuine care and companionship, brightening her days with their warm smiles
and kind words.

Reply from Bola, Director at Bluebird Care Rotherham

Thank you for the lovely feedback. We're glad our carers are able to brighten her days.


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Review from Pauline O (Client) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with my service. All my carers have been a joy. Always have a smile, be kind and considerate. I would recommend it to all.

Reply from Bola, Director at Bluebird Care Rotherham

Thanks for the great review. I'm glad to hear that you are happy with the services provided by our staff. Our carers uphold the company's values work hard to deliver the high-quality care our customers deserve.


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Review from Angie I (Wife of Client) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The response from the Bluebird Care team was fantastic, I needed short-term care at very short notice and the manager was empathetic, warm and stepped in to make it possible for this to happen. The care provided was responsive and respectful and of a high standard and communication was excellent. I
am very appreciative of how this was managed. Thank you to the team. I am very grateful to the team.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

Thank you so much for the wonderful feedback. We're glad we were able to help at short notice.


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Review from D S (Daughter of Client) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird looked after my dad with dementia. All of the carers were excellent and treated my dad with care, respect and dignity and built up a lovely rapport with him. They got to know his little ways and laughed at his jokes which he loved. He was made to feel important and listened to. We would highly
recommend them!

Reply from Bola Sanni, Director at Bluebird Care Rotherham

Thank you so much for your wonderful review. As a team, we take pride in the services that we provide for our customers.


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Review from M C (Sister of Client) published on 27 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a new customer, I have found all the people I have spoken to have been extremely helpful and supportive at this difficult time. A lady has visited us twice, helping me to sort out my sister's problems in a very compassionate way. Although I am a new customer I already feel confident that I have chosen
the right company for my sister's care.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

Thank you for such a great rating! We strive for excellence and thank you for taking the time to leave us a review.


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Review from Beverley W (Client) published on 16 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Found your care excellent, very caring, friendly and professional. Will recommend you to family and friends. Thank you for your care and support you gave me after my operation. I'm starting to get around a little better. Thank you.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

We appreciate your five-star review! Our team takes pride in providing excellent, personalised care, keeping people safe and happy in their homes and we're glad you are getting around better,


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Review from Beryl W (Client) assisted by family/friend published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding, service staff are fantastic, very helpful, caring is outstanding. Always happy to go the extra mile.
I would tell anybody who is looking to have their loved one looked after, this is the company you want and need. Big thank you to the staff and management. Outstanding service.
Credit
to them.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

You really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us! Thank you!


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Review from Daz W (Son of Client) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had a lot of care companies and they have been rubbish. But we have found one of the best ones which is Bluebird Care, they are fantastic, take pride in what they do. They have made a big difference, making my job easier. I can go away and know Mum will be looked after. Staff are clean, polite
and trustworthy. Credit to them all. Happy we have chosen them. Thank you.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

Thank you for taking the time to leave a great review for us at Bluebird Care Rotherham. We're happy we could meet your expectations! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their home and we're glad you feel we do this well!


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Review from J T (Daughter of Client) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed care for our 90-year-old mother and found Bluebird Care Rotherham. They have been fantastic from the assessment to the commencing of the care. Their staff are amazing.
We cannot fault their services and are grateful that they came to our rescue at very short notice.
Highly recommend this
company.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

Thank you for such a great rating! We strive for excellence and thank you for taking the time to leave us a review.


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Review from Chantelle B (Granddaughter of Client) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone I have interacted with at the company has been impeccably professional and polite. The level of care they provide always goes above and beyond, they are always paying attention to the finest detail in order to ensure the safety and comfort of their clients. It gives me great relief knowing
that my nan is getting taken care of so well.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

Thank you so much for rating us! Our team takes pride in providing an excellent customer experience and keeping people safe and happy in their homes and we're glad you feel we do this well!


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Review from Katie H (Daughter of Client) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say about BlueBird Care Rotherham? This is an absolutely fantastic company, the care plan and care were done and started within a week. The care my 84-year-old dad receives is brilliant, all the staff have given him his quality of life back. Their care goes to the next level, giving an extra
personal touch, I can't thank them enough, would recommend them to anybody. Thank you.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

Thanks so much for rating us! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their homes and we're glad you feel we do this well!


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Review from H H (Daughter of Client) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team are so professional and caring towards our dad. They have taken the time to get to know him, which I find important. I have no problems and would recommend to anyone contemplating care needs for a relative or friend.

Reply from Bola Sanni, Director at Bluebird Care Rotherham

Hello H, you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us! Thanks for the amazing review!


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Current Review Score: 10.0 (9.980)

Overview of Review Score

The Review Score of 10 (9.980) out of 10 for Bluebird Care Rotherham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.980 for Bluebird Care Rotherham is calculated as follows: ( (194 Excellents x 5) + (4 Goods x 4) ) ÷ 198 Ratings = 4.98

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Rotherham is based on 33 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (3)

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Meet the Team (1)

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Bola Sanni

Job Title: Director

Joined: 2022

Bola brings a wealth of business management and analytical expertise to Bluebird Care. Prior to owning Bluebird Care Rotherham, Bola began her career as a care worker in 2004 supporting the elderly in nursing and residential homes. Her life took a different path when she moved into the world of Business and data analysis, where she worked on process improvement, change, and digital transformation projects within the NHS.


Despite how well her career climbed, she couldn’t shake the desire to work in an environment where she could support others and satisfy her natural affinity to care. She enjoys helping and supporting people and feels so privileged to have the opportunity to return to her career roots, fulfilling a lifelong dream of leading a profession that provides excellent quality care for those in the community.


She wants to make a real difference in the social care sector and make a positive impact on people’s lives. She's very focused on building a great care service for her local community and supporting people to live safely and happily. Thus, joining the wonderful family of Bluebird Care has allowed her the opportunity to make this happen in Rotherham.


Bola and the team would love to hear from anyone who is seeking homecare for themselves or for a loved one, or would simply like to talk to someone about the services Bluebird Care Rotherham provides.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Rotherham to verify any information. View our terms and conditions. Bluebird Care Rotherham has a Platinum Service – more info.