Chime Care Ltd

F10 Crown House, Home Gardens, Dartford DA1 1DZ
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9.3 4 Reviews
  • Chime Care Ltd, Dartford
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Care Provided by Chime Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Chime Care Ltd
  • Person in charge
  • Kerry Lavallin (Manager)
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Chime Care Ltd Reviews (4)

9.3

Chime Care Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Chime Care Ltd has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
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Date Published

4
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4
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Review from Rebekah R (Daughter of Client) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing about the services that you have provided for the care of my father over the course of several hospital visits and at the end when he died peacefully at home.
From the outset, we felt that we were in very good hands. The care and service provided by everyone at Chime Care has been absolutely
first class and we are so grateful for all that you have done.
When Dad was discharged from hospital the final time you provided two end of life carers to look after him.
We were completely overwhelmed by the wonderful care that the two carers provided in Dads last few days. They really went above and beyond what we expected, they were always there keeping Dad comfortable as well as being there for all the family, keeping us all informed and treating us with empathy and understanding. When I spoke to the Doctor's surgery, they said that we were very lucky to have such an experienced and knowledgeable carer and that she should be commended for what she does.

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Value for Money

Review from Andy F (Son of Client) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first telephone call with Chime, I knew that their personal care and service would be the right organization for my elderly parents. The assessment was arranged quickly and efficiently. My mum particularly enjoyed the carer's company and chats. Everyone I talked to was helpful and caring,
which is a refreshing change to experience these days with some organisations. Thank you to all the team. I would thoroughly recommend Chime Care.

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Treated with Dignity

Value for Money

Review from Michelle L (Daughter-in-law of Client) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care provided by Chime Care for my mother-in-law. The manager is very helpful and was able to provide an assessment and the required care at short notice. The assessor was extremely nice and friendly with my mother-in-law and this put her at ease from the start. The lovely carer
was very kind and patient. My mother-in-law liked her very much and enjoyed her company. All in all, we have complete confidence in the care provided and would highly recommend Chime Care.

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Treated with Dignity

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Review from N B (Son of Client) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the service provided by Chime Care for my mother. It was the first time that I had used them and found them to be very friendly and helpful. The manager is so helpful and friendly and puts your mind at ease when discussing any requirements you may have, well done to the team
keep up the good work.

Reply from Akshay Dhir, Director at Chime Care Ltd

It was an absolute pleasure to be of assistance to you and your family!


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Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Chime Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Chime Care Ltd is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Chime Care Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Chime Care Ltd

What Type of Services does Chime Care Ltd offer?

Chime Care Ltd offers Home Care.

How many Carers does Chime Care Ltd employ?

Chime Care Ltd employs 45 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Chime Care Ltd to verify any information. View our terms and conditions. Chime Care Ltd has a Basic Service – more info.