Delight Support Services

Unit E2,G4 Buildings, 99 Carlisle Street East, Sheffield S4 7QN
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8.5 2 Reviews
  • Delight Support Services, Sheffield
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Care Provided by Delight Support Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Delight Support Services Ltd
  • Person in charge
  • Lisa Goddard (Manager)

Funding & Fees Guide for Delight Support Services

  • Prices

  • £21-£29 per hour

  • We accept self-funded and direct payment clients.
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Delight Support Services Reviews (2)

8.5

Delight Support Services has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Delight Support Services has 2 reviews.

Overall Experience

  • 2
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Date Published

2
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Review from Katie G (Granddaughter of Client) published on 5 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

These people are so lovely. My grandad looks forward to them coming - they talk him through everything and have a great laugh with him, making him feel more like a friend than a patient. Thank you for caring.

Reply from Lisa Goddard, Registered manager at Delight Support Services

Hi, thank you so much for your lovely review. Your grandad is a pleasure to care for, and I know the carers really enjoy visiting him.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Kathleen G (Wife of Client) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are wonderful, very professional and very reliable. They understand my husband's needs. He looks forward to them coming, he enjoys a laugh and chat with them. They are like friends for him and he feels safe and cared for. We are both grateful for their care and kindness, as my husband is nearly
blind, walks with a frame and other problems.

Reply from Lisa Goddard, Registered Manager at Delight Support Services

Thank you so much for your kind words. We are extremely happy that you feel your husband is safe in our care and considers the carers as friends, I know for sure they love visiting you both.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Delight Support Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Delight Support Services is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Delight Support Services is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Delight Support Services

What Type of Services does Delight Support Services offer?

Delight Support Services offers Home Care.

How many Carers does Delight Support Services employ?

Delight Support Services employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Delight Support Services to verify any information. View our terms and conditions. Delight Support Services has a Basic Service – more info.