Peaky Minders Ltd

29 Kaimhill Road, Aberdeen AB10 7JJ
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8.9 3 Reviews
  • Peaky Minders Ltd, Aberdeen
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Care Provided by Peaky Minders Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help
  • Older Person Care

Good to Know

  • Owner
  • Peaky Minders Ltd
  • Person in charge
  • Sheila Forbes (Owner/Manager)
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Peaky Minders Ltd Reviews (3)

8.9

Peaky Minders Ltd has a Review Score of 8.9 (8.944) out of 10, based on 3 reviews in the last 2 years. Over all time Peaky Minders Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
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Date Published

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Review from S D (Daughter of Client) published on 20 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Peaky Minders were quick to respond and put together a care package when we suddenly needed it and were always open to accommodate the evolving needs of the situation. As soon as Mum started to have visits from the team at Peaky Minders, I knew that she was going to like them - contrary to her belief
that she would never like having carers in her home. There was no pressure for her and she quickly became relaxed about their presence. The team all brought something different to her care and worked to build relationships with Mum and build her confidence. The lead carer in particular went above and beyond to make sure my mum was safe and happy, and in such a short time developed a strong and caring bond with Mum. So thankful they were there when we needed them.

Reply from Sheila Forbes, Manager at Peaky Minders Ltd

Thank you for this lovely review. I do know that the carer thoroughly enjoyed spending time with your mum.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from G G (Daughter of Client) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot tell you how great this team is. They are focused on the person as much as the care they require. My mum had this team around her for a short time before sadly passing away. They quickly built strong and positive relationships, understood her needs, and the care was professional and supportive.
Each carer brought a different approach but all showed my mum she mattered and was important. If you want to feel confident that your loved one is being well cared for and respected then this is the company you need.

Reply from Sheila Forbes, Manager at Peaky Minders Ltd

Hi G. Thank you so much for your lovely review. It was a pleasure looking after your mum. Best wishes


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Louise T (Daughter of Client) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We used this company from January 2023-Oct 2023 when my parents moved into a residential care home.
We were very happy with the exceptional service that we received from Peaky Minders. The staff were all very caring and considerate with my elderly mum and dad. They went above and beyond which is rare
these days and we really appreciated that.
I felt a huge pressure relieved when I knew my parents were being so well looked after in my absence and I was kept well informed too. I almost felt like part of the team as we worked together to give the care needed. I would not hesitate to recommend this company to anyone looking for a caring, compassionate and efficient service.
Much thanks to you all

Reply from Sheila Forbes, Manager at Peaky Minders Ltd

Thank you for this lovely review. It was our pleasure to look after your parents.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.944)

Overview of Review Score

The Review Score of 8.9 (8.944) out of 10 for Peaky Minders Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for Peaky Minders Ltd is calculated as follows: ( (17 Excellents x 5) + (1 Goods x 4) ) ÷ 18 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Peaky Minders Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 4 Oct 2024

How well do we support people's wellbeing? Good

(4)
How good is our leadership? Adequate

(3)
How good is our staff team? Good

(4)
How good is our setting? Not Assessed

(0)
How well is care and support planned? Adequate

(3)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Peaky Minders Ltd

What Type of Services does Peaky Minders Ltd offer?

Peaky Minders Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Peaky Minders Ltd to verify any information. View our terms and conditions. Peaky Minders Ltd has a Basic Service – more info.