Monday - Friday Hourly Rate £29.70
Saturday - Sunday Hourly Rate £29.70
Bank Holiday Hourly Rate £34.00
Mileage is charged at 40p per mile
Kind Hands Care Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Kind Hands Care Ltd has 2 reviews.
Review from E T (Client) published on 16 November 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Yvette Rees, Director at Kind Hands Care Ltd
Many thanks for your review. It is a pleasure to provide you with our services.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Trevor R (Husband of Client) published on 2 November 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Yvette Rees, Manager at Kind Hands Care Ltd
Thank you very much for your review. It is a pleasure to provide a service for your wife.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.5 (8.500) out of 10 for Kind Hands Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Kind Hands Care Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Kind Hands Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
View Latest ReportLoading
Loading events
Job Title: Manager/RI
Joined: 2022
Yvette has worked in the care sector for over 30 years.
She is very passionate about her job.
Yvette wants to ensure that Kind Hands Care delivers high-quality care to Individuals, enabling them to remain in their own homes for as long as possible.
Yvette has worked in all different roles throughout her career, a carer, supervisor, and care coordinator so has the knowledge and experience which is passed on to her staff members.
Yvette has gained
. Level 3 in Health and Social Care
. Level 5 in Leadership and Management
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kind Hands Care Ltd to verify any information. View our terms and conditions. Kind Hands Care Ltd has an Enhanced Service – more info.
