Sure Healthcare (Barnsley)

Wren Suite, Acorn House Business Centre, Oaks Business Park, Oak Lane, Barnsley S71 1HT
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9.5 5 Reviews
  • Sure Healthcare (Barnsley), Barnsley
As a homecare agency Sure Healthcare (Barnsley) plays a vital role in supporting individuals who wish to receive care in the comfort of their own homes.

The team offer a wide range of services designed to meet the physical, emotional, and social needs of the clients while maintaining their dignity and independence.

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Care Provided by Sure Healthcare (Barnsley)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Lindsey Holdsworth (Registered Manager)

Sure Healthcare (Barnsley) Reviews (5)

9.5

Sure Healthcare (Barnsley) has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years. Over all time Sure Healthcare (Barnsley) has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 0

Date Published

5
5
5
5
0

Review from K N (Daughter of Client) published on 20 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sure Healthcare have shown care and compassion to both our parents at a very difficult time. They are very reliable and kind, taking the extra time to get to know both mum and dad while still managing their care needs with dignity. I would not hesitate to recommend them. The manager and team please
keep up the good work.

Reply from Lindsey Holdsworth, RM at Sure Healthcare (Barnsley)

Thank you for your kind words. I will share this with the team.Kind regardsLindsey


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Gary S (Son of Client) published on 19 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sure Healthcare have been outstanding in caring for my 95 year old mother living with dementia.
The lead carer who coordinates things has been so incredibly helpful, organised and communicative. We just love her 'no nonsense, lets get it done' approach.
The visiting carers have been just so lovely
and sensitive to Mum's needs plus knowledgeable and capable. All of them have been excellent but our usual carer has become totally indispensable and Mum looks forward to seeing her. We couldn't recommend Sure Healthcare more strongly. Brilliant!

Reply from Lindsey Holdsworth, RM at Sure Healthcare (Barnsley)

Thank you so much for the kind words. I will share this with the team.Kind regards Lindsey


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Pamela L (Wife of Client) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I use your carers on a 24 hours basis 7 days a week for my husband.
The carers that support my husband go above and beyond to ensure that his needs are met. They have also been a support to myself when I have struggled with coming to terms with everything.
They also show person centred care and put
the needs of me and my husband first.
Fantastic set of carers and management!

Reply from Lindsey Holdsworth, RM at Sure Healthcare (Barnsley)

Thank you for your kind words. I will share this with the team.


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Care / Support

Management

Treated with Dignity

Value for Money

Review from Thomas W (Client) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sure Healthcare are very helpful and professional carers who will support, they are very reliable and kind, I have no issues, please keep up the good work. no issue is too much for them and the amount of time they have for you really does amaze you.

Reply from William Draper, Director at Sure Healthcare (Barnsley)

We fully appreciate your kind words and will share with our team - Sure Healthcare


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Review from S B (Wife of Client) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very good and go beyond what is expected of them. They are caring in every aspect of the care they give. My husband is treated with feeling and dignity as if he were their own relative. We are both very satisfied with this service and would recommend it to future clients looking for independent
home living care.

Reply from William Draper, Director at Sure Healthcare (Barnsley)

We thank you for your kind words, we try our best.


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Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Sure Healthcare (Barnsley) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Sure Healthcare (Barnsley) is calculated as follows: ( (29 Excellents x 5) ) ÷ 29 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sure Healthcare (Barnsley) is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Meet the Team (0)

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Frequently Asked Questions about Sure Healthcare (Barnsley)

What Type of Services does Sure Healthcare (Barnsley) offer?

Sure Healthcare (Barnsley) offers Home Care.

How many Carers does Sure Healthcare (Barnsley) employ?

Sure Healthcare (Barnsley) employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sure Healthcare (Barnsley) to verify any information. View our terms and conditions. Sure Healthcare (Barnsley) has a Platinum Service – more info.