Rigid Healthcare Group

3 Siskin Drive, Middlemarch Business Park, Coventry CV3 4FJ
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8.5 2 Reviews
  • Rigid Healthcare Group, Coventry
Rigid Healthcare Group Limited is a dedicated provider of specialized care services for children and the elderly, supporting their well-being within community settings and the comfort of their own homes. With a compassionate, client-centered approach, Rigid Healthcare Group emphasizes personalized care plans tailored to meet the unique needs of each individual. The team of highly trained professionals—including caregivers, nurses, and support staff—focuses on fostering a safe, nurturing environment that encourages independence, respect, and quality of life.

For children, Rigid Healthcare Group offers comprehensive pediatric services that range from daily care and developmental support to assistance with chronic conditions, ensuring that young clients receive attentive, age-appropriate care. Through close collaboration with families, they aim to support the child’s physical and emotional growth in a familiar, reassuring environment.

For the elderly, their care programmes are designed to promote dignity, prevent isolation, and enhance comfort, whether through regular check-ins, assistance with daily tasks, or around-the-clock care.

With a strong commitment to ethical practices, safety, and regulatory compliance, Rigid Healthcare Group Limited continually enhances the quality of its services, remaining adaptable to each client’s evolving needs. The organization’s core philosophy centres on compassionate, professional care that fosters community ties and enhances the quality of life for both children and elderly clients.

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Care Provided by Rigid Healthcare Group

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Rigid Healthcare Group Ltd
  • Person in charge
  • Grace Owusu-Afriyie (Registered Manager)

Funding & Fees Guide for Rigid Healthcare Group

  • Prices

  • Daily rate starting from £19.50/hr

Rigid Healthcare Group Reviews (2)

8.5

Rigid Healthcare Group has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Rigid Healthcare Group has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from Nisheet G (Son of Client) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So far we have had a good experience with the agency staff. They have always been efficient in their time and work.
The staff have engaged well in conversations not just with the client but also with their family members. The management has also been understanding and very supportive.
Overall a pleasant
experience.

Reply from Gideon Osei-Antwi, Company Director at Rigid Healthcare Group

Thank you so much for your kind words and thoughtful feedback! We're delighted to hear that you've had a positive experience with our team. Ensuring efficient, compassionate, and family-centered care is at the heart of what we do, and it's wonderful to know that our staff and management have met your expectations. Your recognition of our team's dedication and support means a lot to us. Please feel free to reach out anytime with further feedback or if there's anything we can do to enhance your experience.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Zena S (Daughter-in-law of Client) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A particular staff member and his staff were very helpful indeed and went over & above helping my mother-in-law after her knee replacement. He kindly picked her up from hospital, and a carer 'lived in' for a couple of weeks. She was very helpful & friendly.
I would have no hesitation recommending them,
and my mother-in-law was happy too.
Thank you.

Reply from Gideon Osei-Antwi, Company Director at Rigid Healthcare Group

Thank you very much, we are grateful for the review and glad we could help.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Rigid Healthcare Group is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Rigid Healthcare Group is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Rigid Healthcare Group is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Grace

Grace Owusu-Afriyie

Job Title: Registered Manager

Joined: 2023

Grace is a dedicated nurse with over 13 years of specialized experience in adult care. She brings a wealth of knowledge in providing care for adults and children, supporting patients through treatment, and providing compassionate, patient-centred care. Known for her attention to detail and strong clinical skills, Grace is committed to helping individuals achieve the best possible outcomes. Her expertise spans acute and long-term care, making her a reliable resource for both patients and and staff within the organisation


Frequently Asked Questions about Rigid Healthcare Group

What Type of Services does Rigid Healthcare Group offer?

Rigid Healthcare Group offers Home Care.

How many Carers does Rigid Healthcare Group employ?

Rigid Healthcare Group employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Rigid Healthcare Group to verify any information. View our terms and conditions. Rigid Healthcare Group has a Platinum Service – more info.