Our prices start from £19, please contact us for further details.
We do not charge different rates after 18.00pm or for weekends - We believe in only charging one set rate throughout the week, so you will know what you are paying and when.
There is a slight uplift for Bank Holidays.
Caring@Home Ltd has a Review Score of 9.9 (9.910) out of 10, based on 13 reviews in the last 2 years. Over all time Caring@Home Ltd has 13 reviews.
Review from Jean T (Client) published on 14 February 2025
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Reply from Janet Boateng, Director at Caring@Home Ltd
Thank you for taking the time to share your feedback. We truly appreciate your kind words and are delighted to hear that you had a positive experience with us. Your review helps us continue to improve and provide the best possible service.
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Review from M W (Daughter of Client) published on 3 January 2025
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Reply from Janet Boateng, Director at Caring@Home Ltd
Thank you so much for your kind words and heartfelt feedback. We're truly delighted to hear that your mum feels comfortable, cared for, and surrounded by gentle, compassionate people. It's our goal to provide not just care, but genuine warmth and kindness to every individual we support. Knowing that you feel at ease when leaving your mum in our care means so much to us. We understand the trust it takes to place a loved one in someone else's hands, and we're honoured to have earned that trust. Thank you again for taking the time to share your experience - it means a lot to our team.
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Review from K B (Son of Client) published on 13 December 2024
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Reply from Janet Boateng, Director at Caring@Home Ltd
Thank you for taking the time to share such heartfelt feedback about your experience with our team. It truly means a lot to us that we were able to provide care and support that left such a positive impression on you and your mother. We are deeply sorry to hear about the distress caused by the transition to new arrangements. Please know that our commitment to providing exceptional care for all our clients and families remains at the core of what we do. Your comments will be shared with the team, to recognise their dedication and professionalism, which clearly had such a meaningful impact. We value your trust and understanding and would be happy to assist in any way possible. Wishing you and your mother all the best.
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Review from Ed F (Client) published on 25 October 2024
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Reply from Janet Boateng, Director at Caring@Home Ltd
Thank you so much for your heartfelt review. We are truly touched by your kind words and are grateful for the opportunity to care for you. Your appreciation of our carers means the world to us, and we will be sure to pass your lovely feedback along to them. Providing compassionate care is at the heart of what we do, and we're glad to know that we've been able to support you. We're also pleased that our communication has given you peace of mind-keeping you informed and updated is a key part of our commitment to quality care. Thank you once again for your feedback.
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Review from M M (Client) published on 18 June 2024
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Reply from Janet Boateng, Director at Caring@Home Ltd
Thank you so much for your positive review! We're delighted to hear that you had a very good experience with our service and that you would recommend us to others. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
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Review from Neil F (Son-in-law of Client) published on 16 April 2024
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Reply from Janet Boateng, Director at Caring@Home Ltd
It's truly heart-warming to hear about the exceptional care and support provided by our team for your father-in-law. It's evident that we prioritize the well-being of your father-in-law and your family, going above and beyond to ensure his comfort and safety. Once again, thank you for your valuable feedback and I am so pleased we were able to make a positive difference to your father-in-law's well-being.
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Review from Joy H (Wife of Client) published on 16 April 2024
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Reply from Janet Boateng, Director at Caring@Home Ltd
Thank you very much for your kind words, these will be passed on to the carer and office team. It is a pleasure to provide support to your husband.
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Review from Wilson B (Client) published on 3 October 2023
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Reply from Janet Boateng, Director at Caring@Home Ltd
Thank very much for your kinds words, these will be passed onto the carer and office team. It is a pleasure to provide support to you both.
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Review from J B (Relative of Client) published on 27 September 2023
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Reply from Janet Boateng, Director at Caring@Home Ltd
Thank you so much for taking the time to describe your whole experience with Caring@Home. We will be sure to share your wonderful feedback with the carers who supported you and the management team.
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Review from Nicholas M (Son of Client) published on 27 September 2023
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Reply from Janet Boateng, Director at Caring@Home Ltd
Thank you for your very kind words. It has been a genuine pleasure supporting your mother's partner.
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Review from Brian M (Son of Client) published on 27 September 2023
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Reply from Janet Boateng, Director at Caring@Home Ltd
Thank you for your kind review. The carer finds your mother very friendly and lovely. I am so glad she is enjoying the care too. I will pass this review to the manager and the carer.
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Review from Sarah F (Daughter of Client) published on 4 September 2023
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Reply from Janet Boateng, Director at Caring@Home Ltd
Thank you very much for your kind review, it is a pleasure to care for your dad, I will pass this on to the carer and the team.
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The Review Score of 9.9 (9.910) out of 10 for Caring@Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.910 for Caring@Home Ltd is calculated as follows: ( (72 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 78 Ratings = 4.91
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Caring@Home Ltd is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Dec 2022
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Job Title: Director / Responsible Person
Joined: 2023
I am a dedicated and enthusiastic about care, I enjoy helping others to live fulfilling lives by providing personal assistance and care in managing various health-related conditions. I am knowledgeable in managing medications, appointments, and social events. Well-organised and compassionate with good relationship-building abilities.
I have lived in other countries and am fluent in 4 languages (this helps when I meet new clients that are from other countries as I can communicate and support them, and they can speak the language they know).
Since 2019 I have worked and managed care companies within the local Swindon and Wiltshire areas, gaining a lot of experience.
Having worked with vulnerable individuals and gaining experience about people’s needs I found something I wanted to do in my career very quickly. This made me realise that not all people get the same/equal care treatment within the community for many reasons. I felt that if I started my own care-giving company I can deliver to anyone needing support and help them face their daily challenges. I am willing to make every effort and sacrifices to make it worthwhile in helping someone in need.
Due to the success of my knowledge, I have been able to set up my own Care company in January 2023 (Caring@Home).
I am very passionate about the care I give and the support my staff provide to our clients.
I have recently dedicated a lot of my time to learning/studying my level 2,3, & 5 in Health & Social care and as a strong independent businesswoman I have passed in ‘Help to grow business course’ at Oxford Brookes university.
I have a loving family who support me each day to help me to achieve my goals, I enjoy watching my children grow and development their own way in life.
I have many hobbies which I like to do in my spare time – Football & Golf (watching),
Watching Thriller/horror Movies and Reading.
I am committed and looking forward to supporting all our clients and staff to build a better life for them all.
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Job Title: Registered Manager
Joined: 2023
Hi, my name is Sharron, I was born in Swindon and still live in Swindon.
I am a mum of 2 lovely children, who make me proud each day with everything they do.
My hobbies are Baking/Cooking, Watching/going to Football, Swimming, Walking (Dog walking). I am an animal lover, like to travel and enjoy family life.
I enjoy working with Caring@Home as we do what it does ‘Care at home’.
Working with my team is great fun and everyone plays an important part to make the business work/grow. I look forward to going into work each day to make a difference to our client’s lives.
I am very passionate about supporting vulnerable people and achieving a daily task for them that can help with their independence.
We work to high standards of care and deliver a good quality of service to clients and other professionals.
I have over 25 year’s experience working within recruitment/sales and Health and Social sector.
I have qualifications in level 2,4 in Health & Social care (currently doing my level 5). I am a qualified trainer (I deliver training to my staff and other care companies that need support).
I like to see things through from start to finish and my door is always open to anyone that needs support or advice.
I have knowledge at senior management level, giving me experience alongside working with Dementia, Diabetes, and End of life care clients. I enjoy supporting clients and their families with these health conditions as the outcomes are very rewarding.
In addition to this knowledge, I also have experience in supporting people with cancer care needs, having had personal experiences with family members in the past and with clients, I feel I fully understand what it takes to get someone’s care right for them.
I cannot wait to watch the company grow and support my colleagues and managers to provide the best quality care within the local areas.
Job Title: Care Admin Coordinator
Joined: 2024
My name is Hannah, I have lived in Swindon for over 20 years now. I have two amazing children with my Husband and love my family life. My hobbies are going for walks, socialising with friends and family, going to the cinema, and going out to eat and I love to travel and explore different places.
I have worked in the care sector for approx. 8 years and enjoy every minute. I have a passion for helping/supporting people and really care about their health and well-being.
I joined Caring@Home in June 2024 as a Care Admin Coordinator, whilst I have not been with the company that long, I can honestly say that my time here so far has been great. Our clients are amazing, and the staff are always ready to go the extra mile to help. The team are lovely, and the management is very supportive, I couldn’t ask for a better company, that cares about its staff and clients.
I have lots of experience and take a special interest in supporting vulnerable people, who have Dementia and Autism. I want to make a difference in helping people have a better quality of life and promote their independence.
I am looking forward to my future within this company, and to meeting new and existing clients and continuing to support them.
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