Caremark Redbridge

G-11 Olympic House, 28-42 Clements Road, Ilford IG1 1BA
Submit a Review
9.6 7 Reviews
  • Caremark Redbridge, Ilford
Caremark Redbridge provide compassionate homecare services that enrich lives, and empower people to live independent lifestyles.

Show Caremark Redbridge on the Map

Care Provided by Caremark Redbridge

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Adelina Rosario (Managing Director)

Funding & Fees Guide for Caremark Redbridge

  • Prices

  • Unlocking Quality Homecare: Competitive Fees Tailored to Your Needs

Caremark Redbridge Reviews (7)

9.6

Caremark Redbridge has a Review Score of 9.6 (9.602) out of 10, based on 7 reviews in the last 2 years. Over all time Caremark Redbridge has 7 reviews.

Overall Experience

  • 7
  • 0
  • 0
  • 0
  • 0

Date Published

7
0
3
7
0

Review from Lea P (Partner of Client) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark provided great care for my Partner, who was terminally ill. He sadly passed away in early August. I would like to thank a particular member of staff, who was caring, polite, and always punctual and attended to my Partner's needs for the past 8 months. I also want to thank the managing director
and another member of staff for their input, ensuring my Partner was well looked after.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Alexander A (Client) published on 26 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using Caremark, Redbridge service for the last few months. The company management and care are excellent. The carer is well mannered, very prompt on timing, respectful and efficient in doing duties, and always smiling. I feel confident and safe.

Reply from Adelina Rosario, Managing Director at Caremark Redbridge

Thank you from the bottom of our hearts for your lovely review! We are delighted to hear that you are pleased with our care service. Your kind words bring us immense joy and inspire us to keep delivering exceptional care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Amyn N (Client) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and supportive management. Ease of contact with supportive staff. The carer is reliable and friendly also prompt and not adverse to doing various tasks.

Reply from Adelina Rosario, Managing Director at Caremark Redbridge

Thank you for your kind words and feedback. We're thrilled to hear about your positive experience with our homecare services. Your satisfaction is our utmost priority. We look forward to continuing to serve you with excellence. Thank you again for choosing us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Mark S (Son of Client) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing to thank you and your team for the support you all gave my mother in the few days prior to her passing away.
Mum’s health and mobility deteriorated so rapidly that it was difficult for me to react quickly enough to provide the support she needed, especially as I am so far away. But following
our call late on Friday and your team meeting with Mum on Monday the speed and support you provided was truly exceptional.
With no notice you managed to immediately provide a carer who delivered sensitive, friendly, and comforting support to Mum, ensuring she was looked after and safe. Mum’s last few hours were spent with your carer, having breakfast, happily chatting and getting ready for the day.
Of course, ultimately Mum died at hospital due to her age and ill health, but I will always be grateful for the quality of care and professionalism your team provided to make Mum’s last few hours so comfortable.

Reply from Adelina Rosario, Managing Director at Caremark Redbridge

Thank you, for your kind words. Although we had a brief opportunity to provide care to your mum but those valuable moments shared with your mum and her carer have truly left memories which will be cherished. Thank you for taking time out for the review which is really appreciated and which will go a long way to motivate our team. Once again thank you for choosing Caremark.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Andrea O (Daughter of Client) published on 1 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm so happy that I chose the manager and her team at Caremark Redbridge to help my mum maintain her independence at home. I continue to be impressed by the absolute dedication and kindness that my mum receives from her wonderful carer. My sisters and I know that when we are unable to be with Mum, her
carer attends to all her needs and is intuitively kind and professional. Nothing is too much trouble for her and she always has a smile on her face. She has helped completely eradicate a long-term ulcer without the use of antibiotics, something that I would not have thought possible. Anybody requiring care for themselves or a loved one would be well advised to talk to the manager at Caremark Redbridge, nothing is too much trouble for her or her staff. I am immensely grateful to them.

Reply from Adelina Rosario, Managing Director at Caremark Redbridge

Thank you for the amazing review. We want to express our sincere gratitude for taking the time to leave us a review. Your kind words have truly warmed our hearts, and we are delighted to hear about the positive experience with our care services. Your feedback is invaluable to us, as it motivates us to continue providing the highest level of care and support to our clients. Knowing about the positive impact on your mum's life brings us immense joy and a sense of fulfilment in our mission to enhance the well-being of those we serve. Thank you once again.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Geoffrey L (Client) published on 4 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the level of care provided by Caremark Redbridge. Excellent level of communication between carer and client, very punctual and reliable service, respect and dignity shown. Highly recommend, yes maybe over 200.

Reply from Adelina Rosario, Managing Director at Caremark Redbridge

Thank you so much for taking your time to share your positive experience. Your review was incredibly heartwarming and means a lot to us. At Caremark Redbridge we strive to offer compassionate and personalised care to each of our clients. It fills us with immense joy and satisfaction that we have made a positive impact on your life. We are glad to be a part of your care journey and look forward to continuing to support you with the highest standards of service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from June W (Daughter of Client) published on 4 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been using the services of Caremark Redbridge for the last few months. So far I and Dad are very happy with the care provided. They have been able to accommodate the timings Dad wanted and are there to give me and the family the reassurance that he is being helped at the most important times
of the day. His carer is very polite and efficient. They have given me peace of mind to help my dad stay independent in his home for as long as he wants to. Thank you.

Reply from Adelina Rosario, Managing Director at Caremark Redbridge

Thank you so much for taking the time to leave a wonderful review. We are glad to hear about your positive experience with our team. Our top priority is providing exceptional care and support to our clients. We are genuinely grateful for the trust you have placed in us to care for your dad's needs and we look forward to continuing to provide your dad with the best possible care and support.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.6 (9.602)

Overview of Review Score

The Review Score of 9.6 (9.602) out of 10 for Caremark Redbridge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.902 for Caremark Redbridge is calculated as follows: ( (37 Excellents x 5) + (4 Goods x 4) ) ÷ 41 Ratings = 4.902

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark Redbridge is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Caremark Redbridge

What Type of Services does Caremark Redbridge offer?

Caremark Redbridge offers Home Care.

How many Carers does Caremark Redbridge employ?

Caremark Redbridge employs 4 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Redbridge to verify any information. View our terms and conditions. Caremark Redbridge has a Platinum Service – more info.