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£33.50 per hour all-week rate
Live in and large care packages POA
Visiting Angels North Hertfordshire are competitively priced and do not have any hidden charges for travel, administration, late calls or early calls. Visiting Angels North Hertfordshire do not charge extra for weekends and bank holidays.
Visiting Angels North Hertfordshire charge on an hourly basis for Home Care services and for Live in Care on a weekly basis.
Visiting Angels North Hertfordshire has a Review Score of 9.8 (9.778) out of 10, based on 8 reviews in the last 2 years. Over all time Visiting Angels North Hertfordshire has 8 reviews.
Review from J W (Daughter of Client) published on 20 February 2025
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Overall Experience
5.0 out of 5
Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
We thank you very much for your kind review! It's been an absolute pleasure looking after your wonderful mum and having endless laughs and dances with her!
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Review from E O (Daughter of Client) published on 13 February 2025
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Overall Experience
5.0 out of 5
Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your kind review. It has been a pleasure to help Mum and to help her remain independent.
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Review from Angela S (Daughter of Client) published on 1 November 2024
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5.0 out of 5
Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your kind words. It was truly our pleasure to support your mum's recovery journey and see her regain her strength and confidence after her fall. We're honoured to have been part of her rehabilitation and thrilled to see the wonderful progress she's made. Wishing her continued health and happiness!
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Review from R C (Wife of Client) published on 12 August 2024
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5.0 out of 5
Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for taking the time to share your experience. We're delighted to hear that our caregiver was able to support you and your husband for his retinopathy appointment. We understand how challenging it can be to attend such appointments, and we're so pleased that we could be there to assist and make the experience smoother for both of you. Your feedback motivates us to continue providing compassionate and reliable care for our clients. If there's anything more we can do to support you and your husband, please don't hesitate to reach out.
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Review from Sandra D (Sister-in-law of Client) published on 14 June 2024
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Overall Experience
5.0 out of 5
Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for your kind words! We're deeply honoured by your praise and grateful to hear that our care has had such a positive impact on your family member's life. Providing personalized, compassionate care in the comfort of home is our top priority, especially for those with dementia. Knowing that we've made a difference and earned your trust means the world to us. Thank you for your recommendation!
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Review from Jules W (Daughter of Client) published on 25 March 2024
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Overall Experience
5.0 out of 5
Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you for taking the time to leave us such a wonderful review. Your words truly touched our hearts! It's incredible to hear that you've felt such warmth and care from our service. We always strive to make every interaction special, and knowing that we've made a positive impact on you and your family means everything to us. Your appreciation fuels our passion to go the extra mile, every single time. We're genuinely grateful for the opportunity to be there for you and your loved ones. If there's ever anything else we can do to make your experience even better, we're here to support you in any way we can.
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Review from Hazel L (Daughter of Client) published on 27 February 2024
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Overall Experience
5.0 out of 5
Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Dear Hazel, thank you very much for your kind review. It has been an absolute pleasure cooking for them nutritious dinners and seeing them enjoy the food thoroughly. We strive to be not just a service provider, but a source of comfort and support for families like yours. Your kind words about our friendliness, reliability, and culinary skills mean a lot to us. It's heartening to know that your parents enjoy the meals we prepare, and we'll try to make sure there are always enough leftovers to go around!
Caring for someone with mild dementia requires special attention and sensitivity, and we're glad to hear that our team have handled the situation with delicacy and care. Please know that we're here to support you and your family every step of the way.
Thank you again for your recommendation. We're honoured to have earned your trust and look forward to continuing to serve you and your loved ones.
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Review from Michele R (Daughter of Client) published on 16 February 2024
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Overall Experience
5.0 out of 5
Reply from Pooja Patel, Managing Director at Visiting Angels North Hertfordshire
Thank you so much for taking the time to leave us such a wonderful review. Your trust and recommendation mean the world to us. It has been an absolute pleasure and joy looking after mum. We are thrilled that our service has been of value to your family. Thank you again for your kind words
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The Review Score of 9.8 (9.778) out of 10 for Visiting Angels North Hertfordshire is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.978 for Visiting Angels North Hertfordshire is calculated as follows: ( (45 Excellents x 5) + (1 Goods x 4) ) ÷ 46 Ratings = 4.978
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Visiting Angels North Hertfordshire is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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