Bluebird Care Mansfield & Ashfield

Pine House B, Ransom Wood Business Park, Southwell Road, Mansfield NG21 0HJ
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9.7 8 Reviews
  • Bluebird Care Mansfield & Ashfield, Mansfield
Bluebird Care Mansfield & Ashfield is dedicated to offer premium quality home care for adults and individuals with learning or physical disabilities in Mansfield & Ashfield. Customised and personalised in-home care provides a compassionate and flexible alternative to traditional residential or nursing homes.

Home care is thoughtfully crafted to enhance comfort and peace of mind, offering tailored care plans that cater to the unique needs and preferences of each individual in the place they cherish most - home.

Bluebird Care Mansfield & Ashfield is driven by a team of compassionate and responsible care experts, supported by a highly experienced and skilled office team, all devoted to deliver premium home care to its customers in Mansfield, Mansfield Woodhouse, Forest Town, Warsop, Sutton in Ashfield, Kirkby in Ashfield, Hucknall and Selston.

Respectful staff deliver personal care (such as help showering and getting dressed), assistance with household tasks, help to attend medical and social appointments etc.

Care experts receive thorough training in specialised care including dementia, Parkinson’s, multiple sclerosis, terminal illnesses, and sensory impairments, to ensure they deliver 100% satisfaction to customers.

Their commitment to community extends beyond care, as they actively support local charities and organisations, to give back to the community and make a difference.

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Care Provided by Bluebird Care Mansfield & Ashfield

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Sarah Chapman (Manager)

Funding & Fees Guide for Bluebird Care Mansfield & Ashfield

  • Prices

  • Fees start at £32.00 per hour

Bluebird Care Mansfield & Ashfield Reviews (8)

9.7

Bluebird Care Mansfield & Ashfield has a Review Score of 9.7 (9.672) out of 10, based on 8 reviews in the last 2 years. Over all time Bluebird Care Mansfield & Ashfield has 8 reviews.

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Review from Hilary W (Daughter of Client) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first assessment meeting to the start of the care, Bluebird has been very professional and friendly. My mother has nothing but praise for the two carers who attend to her care needs. At the moment she has help with washing and dressing because she is finding it more difficult now her mobility
is deteriorating. She sees the same carers each time so she knows who will be turning up rather than having a different person each time. This is important to my mum who is 94 years old.
The care is so much personal than being in a care home and it allows her to stay in her own home.

Reply from Aija Kivleniece, Care Supervisor at Bluebird Care Mansfield & Ashfield

Thank you for taking the time to leave us a review. Im delighted to know that your mom is happy with the care she is receiving. Our team strives to provide the best possible support, and its rewarding to know that our efforts are making a positive impact on her experience.


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Review from B B (Son of Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although it's early days, Mother confirms that the staff are friendly and efficient as well as punctual, caring and health and safety conscious. So far she's very pleased with the service she's getting and doesn't have anything negative to say.

Reply from Aija Kivleniece, Care Supervisor at Bluebird Care Mansfield & Ashfield

It is nice to hear your mum is happy with our services. Thank you so much for taking the time to leave a review. Your kind words mean a lot to us and we are grateful for your support. Its wonderful to know that you are happy with our services!


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Review from D W (Daughter of Client) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first contact via a phone call, they were very warm and made me feel at ease. It's an emotional time when you decide you need help to look after a loved one.
On meeting my mum, they made her feel very comfortable and were very thorough on wanting to meet her needs.
Mum's care started this
week and she appears to be happy and adapting well to all of the changes. I've asked Mum's opinion and she said her carer is very nice.

Reply from Sarah Chapman, Registered Manager at Bluebird Care Mansfield & Ashfield

Thank you for taking the time to leave this lovely review. We are so pleased to have made an emotional time a little easier for you.


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Review from M T (Daughter of Client) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first online chat to the initial contact with the manager and all through this process I can't fault the manager for her excellent service. She's been so good at keeping in touch and getting the whole story from us about what our parent's needs were then sorting out their care package to suit
them and help take the pressure off the family. She's been amazing. What is also great is that the carer is the same person each time and is getting to know my parents so that if things are not right on a visit she will recognise this straight away. This is in contrast to carers for my father-in-law in Scotland where different carers all the time meant things did get missed and he has ended up in hospital twice because of it. It really is an excellent service from the first contact right through. Would highly recommend it.

Reply from Sarah Chapman, Registered Manager at Bluebird Care Mansfield & Ashfield

Thank you so much for taking the time to leave such a lovely review. I am very pleased that you are happy with the service you are receiving. It is so important for us to have continuity of staff to ensure a high-quality service.


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Review from Jennifer P (Daughter of Client) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We contacted Bluebird Care on a recommendation from a work colleague of mine who already uses them. I am so glad that we did contact them. The Manager came out to meet Mum and Dad initially just for a chat and to find out about them and there needs and what would improve their day-to-day quality of
life. After speaking to the manager, they 100% decided that yes they needed help and found the manager a very caring and trusting person. So the manager got the ball rolling. She brought the carer round to meet Mum and Dad the next week and she has now been going for nearly a month. Mum and dad think she is wonderful and very caring and most importantly they feel very comfortable with her in the house and trust her and she does a great job. The nice thing is now we are with them if we need extra hours or extra help we only have to ask them. We are very happy with how the first month has gone so thank you! It also made a big difference to my life as I was doing all the jobs before.

Reply from Sarah Chapman, Registered Manager at Bluebird Care Mansfield & Ashfield

Thank you for taking the time to leave a review for us, we appreciate it. Your kind words will be passed to our care expert who I know will be thrilled! I'm so glad the care is making a difference to you too.


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Review from Mary H (Client) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had the nominated carer for two weeks now - four days at 1 hour a day - Monday, Thursday, Friday, Saturday...
In the short time she has been coming, I am very happy with her performance. She is so very pleasant and friendly and always on time. As my husband and I age, we will need more assistance
in the house but at present, we only need 1 hour a day as we have an excellent lady who cleans the house every Tuesday. I, at present, am able to do light duties like preparing meals etc.

Reply from Sarah Chapman, Registered Manager at Bluebird Care Mansfield & Ashfield

Thank you for taking the time to send this review. We are so pleased that we are able to make a difference to you both.


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Review from P P (Daughter of Client) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Mansfield team for Bluebird Care has been excellent in supporting my dad over the past two months. It has made it easier for him to move in with me and settle quickly. Personalised and responsive are the two words that sum up the service we have received. Professional approach of the team in dealing
with nuanced and specialist requirements, including language and cultural issues has been exemplary. Thank you!

Reply from Sarah Chapman, Registered Manager at Bluebird Care Mansfield & Ashfield

Thank you for taking the time to leave a review for us. We are so happy to hear you and your dad are pleased with the care and support he is receiving.


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Review from Catherine G (Daughter of Client) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad loves the two ladies that take it in turn each week to bathe him. They go above and beyond just bathing him. The bed is made. They rub him with cream, do his hair and make tea. My father is more than happy with the service. I talk frequently with the management and they bend over backwards to
meet my needs. It is one less stress taken from me, it's great.

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Current Review Score: 9.7 (9.672)

Overview of Review Score

The Review Score of 9.7 (9.672) out of 10 for Bluebird Care Mansfield & Ashfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.872 for Bluebird Care Mansfield & Ashfield is calculated as follows: ( (41 Excellents x 5) + (6 Goods x 4) ) ÷ 47 Ratings = 4.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Mansfield & Ashfield is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

Top 20 Large & Mid-size Home Care Groups 2023

Recipient: Bluebird Care

Date: Wednesday 31 May 2023 More details

Top 20 Large & Mid-size Home Care Groups 2022

Recipient: Bluebird Care

Date: Thursday 31 Mar 2022 More details

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Meet the Team (3)

Nabeel

Nabeel Khan

Job Title: Director

Joined: 2022

As the director and owner of Bluebird Care Mansfield & Ashfield, Nabeel brings with him over 2 decades' worth of experience working in various industries. This exposure has allowed him to establish a close-knit network of medical professionals, granting valuable insights into the inner workings of excellent healthcare companies. He aims to use this knowledge to provide the best care to the people in his community. He was driven to Bluebird Care because of its unwavering commitment to delivering high-quality care, and since joining in November 2022, Nabeel has been working hard to assemble a team of compassionate and experienced staff who will treat clients with the same care and respect they would give to their own family members.


With a passion for delivering excellent care and a commitment to creating a supportive and nurturing environment for his staff and clients alike,


"I am confident that Bluebird Care Mansfield & Ashfield will continue to be a trusted provider of quality care for years to come."


Emma

Emma Jelley

Job Title: Community Engagement Lead

Joined: 2024

Emma joined the Bluebird Care Team in July 2024. She has always had a passion for caring for others, from leaving school, she went to work with children and young adults in both primary and secondary education, supporting students with additional needs. After taking a short time out when Emma’s children were young, she then decided care was definitely her passion and has spent the last 5 years both in the community providing high-quality care in the home and also as a healthcare assistant at the City Hospital in Nottingham.


"I believe the experience and skills I have gained are very valuable to our Bluebird customers."


Aija

Aija Kivleniece

Job Title: Care Supervisor

Joined: 2024

Aija joined the team in June 2024 as a senior care expert. Aija has tried different career paths, but the social care sector is where she feels at home. Aija has gained confidence in care through education and work experience as a home care assistant.


Passion for good quality care, a person-centred approach, and the well-being of our customers as well as care experts are what she values the most. In her free time, she enjoys hiking, gardening, or reading a good book.


Frequently Asked Questions about Bluebird Care Mansfield & Ashfield

What Type of Services does Bluebird Care Mansfield & Ashfield offer?

Bluebird Care Mansfield & Ashfield offers Home Care.

How many Carers does Bluebird Care Mansfield & Ashfield employ?

Bluebird Care Mansfield & Ashfield employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Mansfield & Ashfield to verify any information. View our terms and conditions. Bluebird Care Mansfield & Ashfield has a Platinum Service – more info.