Lending Hands In Care

Office No 7, Victoria Offices Beacon Place, Station Approach, St Austell PL26 8LG
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9.5 6 Reviews
  • Lending Hands In Care, St Austell
Lending Hands In Care strives to provide the support and care required to ensure ultimate comfort and happiness for each and every client. At Lending Hands In Care, ensuring the independence and dignity of clients is an important factor when conducting daily care tasks. A vast range of support is provided including personal care, respite care, help around the home and live in care, amongst other types. This is to cater for as many requirements as possible, providing a bespoke style of care to each and every client of Lending Hands In Care.

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Care Provided by Lending Hands In Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Lending Hands In Care Ltd
  • Person in charge
  • Rashiwe Choko (Manager)

Funding & Fees Guide for Lending Hands In Care

  • Prices

  • Care starts from £30.00 per hour.

  • For more information, please get in touch with us.

Lending Hands In Care Reviews (6)

9.5

Lending Hands In Care has a Review Score of 9.5 (9.457) out of 10, based on 6 reviews in the last 2 years. Over all time Lending Hands In Care has 6 reviews.

Overall Experience

  • 5
  • 1
  • 0
  • 0
  • 0

Date Published

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Review from R J (Partner of Client) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner was well cared for by the team of Lending Hands. He looked forward to their visits three times a week for a wash as he had COPD, and struggled to do anything for himself. He also loved the chatting and the kindness of the team. He didn't feel rushed and they took their time to make him feel
comfortable. A very big thank you Lending Hands.

Reply from Rashiwe Choko, Registered Manager at Lending Hands In Care

We are glad to hear that your partner was well cared for by our dedicated team. This could not have been achieved without your love and support.


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Review from D J (Son of Client) published on 11 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very satisfied with the care provided by Lending Hands In Care. The staff are professional and friendly. They take their time with my father, treating him with dignity and respect. The service provided is very good, reliable and reassuring. An excellent experience.

Reply from Molly Cooke, Nominated Individual at Lending Hands In Care

Thank you so much for your feed back, we at Lending Hands In Care Ltd we thrive to meet the needs of the individuals we care for, and we are honoured to have the opportunity to be involved in your dad's care.


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Review from J S (Client) published on 5 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with my carers. They are all very helpful and caring and always cheerful. Everything I need each day. Thank you to everyone.

Reply from Rashiwe Choko, Registered Manager at Lending Hands In Care

Good to hear that you are happy with the care you are receiving. Thank you for choosing Lending Hands In Care Ltd.


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Review from Erica H (Niece of Client) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been having Lending Hand in Care coming to her for some time now and is very happy with them. She considers them as friends. They are professional, friendly, consistently punctual and always have time to give the personal contact that the elderly need when they live alone.
Can't recommend
them highly enough!

Reply from Katie Devonport, care coordinator at Lending Hands In Care

Thank you for your lovely review. We are extremely fond of your wonderful aunt and she will always have a friend in us.


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Review from S W (Wife of Client) published on 23 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers go above and beyond. Highly recommend them. Very friendly and helpful.

Reply from Katie Devonport, care coordinator at Lending Hands In Care

Thank you for your lovely review and continued support.


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Review from Pam C (Client) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I started having Lending Hands on the 6th of June following several spells in the hospital. I have a daily visit from Monday to Friday. The carers are very professional and efficient and nothing is too much trouble. I am treated with the utmost courtesy and dignity and everything I ask to be done is
carried out in a really friendly manner. My life is much improved and I am so grateful that I found such caring people who make a big difference to my care.

Reply from Katie Devonport, care coordinator at Lending Hands In Care

Thank you so much for your lovely review and continued support Pam. I am so pleased we have improved your quality of life. Keep smiling!


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Current Review Score: 9.5 (9.457)

Overview of Review Score

The Review Score of 9.5 (9.457) out of 10 for Lending Hands In Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.857 for Lending Hands In Care is calculated as follows: ( (30 Excellents x 5) + (5 Goods x 4) ) ÷ 35 Ratings = 4.857

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Lending Hands In Care is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (2)

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Rashiwe Choko

Job Title: Registered Manager

Joined: 2023

Rashiwe started the company in early 2023.


Rash has a wealth of skills and knowledge that she decided to put to the test.


She wanted to improve discharge times in local hospitals and allow people to get back home, not only where they wanted to be, but where they belonged.


Rash has already shown absolute dedication in ensuring her Service Users are receiving the best possible care, whilst improving independence, maintaining dignity and respect and overall truly caring.


Rash refuses to sit behind a desk not truly knowing who is using our service. Instead, she is visiting daily, advising, comforting, sharing and respecting our wonderful Service Users.


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Molly Cooke

Job Title: Nominated Individual

Joined: 2023

Molly began the company alongside Rash in early 2023.


Molly has dedicated herself to ensuring our Service Users have the time, care and respect they deserve.


Molly has a hands-on approach-meaning each day she is out visiting our wonderful Service Users, assessing, altering, caring, empowering and ensuring our Service Users are always smiling.
Molly is energetic, fun and is always smiling (which is infectious)


Frequently Asked Questions about Lending Hands In Care

What Type of Services does Lending Hands In Care offer?

Lending Hands In Care offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lending Hands In Care to verify any information. View our terms and conditions. Lending Hands In Care has an Enhanced Service – more info.